ERPNext Reviews
Total 316 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars65%
4
Stars27%
3
Stars5%
2
Stars3%
1
Stars1%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Kanhaiya
Not Specified, N/A employees
“Feature-packed open-source solution
Pros
We at New Indictrans Technologies Pvt Ltd (Indictrans) have been using this tool for the last seven years and I can say it's both feasible and packed with features. From Sales and Purchase to Operations, Projects, Accounting, HR and Attendance, plus SMS alerts and email notifications, it covers almost everything. Practically all the functions we need are present in this open-source solution.
Cons
I have nothing to complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Kanhaiya
Not Specified, N/A employees
“Feature-packed open-source solution
Pros
We at New Indictrans Technologies Pvt Ltd (Indictrans) have been using this tool for the last seven years and I can say it's both feasible and packed with features. From Sales and Purchase to Operations, Projects, Accounting, HR and Attendance, plus SMS alerts and email notifications, it covers almost everything. Practically all the functions we need are present in this open-source solution.
Cons
I have nothing to complain about.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Rafael A.
Small-Business, 11-50 employees
“Modular and extensible suite
Pros
What I like most about this tool is its design, the suite's modularity has let the developers deliver one of the most comprehensive offerings for small and medium businesses but beyond being comprehensive it is also extensible and with that mix I can build my own micro-vertical solutions either for my company or to offer them as a SaaS now.
Cons
The suite is still evolving quickly and I've noticed some API calls become obsolete between releases although the documentation appears organized, I feel it still needs deeper and more comprehensive coverage.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Rafael A.
Small-Business, 11-50 employees
“Modular and extensible suite
Pros
What I like most about this tool is its design, the suite's modularity has let the developers deliver one of the most comprehensive offerings for small and medium businesses but beyond being comprehensive it is also extensible and with that mix I can build my own micro-vertical solutions either for my company or to offer them as a SaaS now.
Cons
The suite is still evolving quickly and I've noticed some API calls become obsolete between releases although the documentation appears organized, I feel it still needs deeper and more comprehensive coverage.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Small-Business, 11-50 employees
“Easy self-hosted setup
Pros
Running an open-source IT system, I could install it on my own servers quite easily now.
Cons
Bugs still appear occasionally and I realize patience is sometimes necessary while using the software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Anonymous
Small-Business, 11-50 employees
“Easy self-hosted setup
Pros
Running an open-source IT system, I could install it on my own servers quite easily now.
Cons
Bugs still appear occasionally and I realize patience is sometimes necessary while using the software.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Adam P.
Small-Business, 11-50 employees
“Simple to learn and some features limited
Pros
Even as a total beginner, I'm able to pick it up, the interface is clean, readable and responsive. The search works incredibly well and the modular apps, like Accounting and CRM, really expand functionality.
Cons
Several areas feel rough around the edges and I find inconsistent behavior in some core modules, editors don't always render HTML correctly, email setup feels overly complex and limited customization in the website module makes it harder for me to achieve the results I want.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Adam P.
Small-Business, 11-50 employees
“Simple to learn and some features limited
Pros
Even as a total beginner, I'm able to pick it up, the interface is clean, readable and responsive. The search works incredibly well and the modular apps, like Accounting and CRM, really expand functionality.
Cons
Several areas feel rough around the edges and I find inconsistent behavior in some core modules, editors don't always render HTML correctly, email setup feels overly complex and limited customization in the website module makes it harder for me to achieve the results I want.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Zeki D.
Mid-Market, 500+ employees
“Clean, customizable, fairly priced
Pros
The interface is clean, highly customizable and it gets regular updates, I also feel the pricing is fair and feasible.
Cons
Learning the framework's advanced functions takes time and I find getting up to speed slower than expected.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Zeki D.
Mid-Market, 500+ employees
“Clean, customizable, fairly priced
Pros
The interface is clean, highly customizable and it gets regular updates, I also feel the pricing is fair and feasible.
Cons
Learning the framework's advanced functions takes time and I find getting up to speed slower than expected.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Adrian
Not Specified, N/A employees
Less than 6 months
“Wonderful and reliable tool
Pros
This tool has been absolutely wonderful and a real pleasure to use and I find it very reliable.
Cons
It meets my needs perfectly and I truly don't have anything to complain about.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Adrian
Not Specified, N/A employees
Less than 6 months
“Wonderful and reliable tool
Pros
This tool has been absolutely wonderful and a real pleasure to use and I find it very reliable.
Cons
It meets my needs perfectly and I truly don't have anything to complain about.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Fred
Public Safety, 500+ employees
“Good value with flexibility
Pros
It offers good value. It's easy for me to configure and use. The deployment options are flexible, it provides a great framework for customization and it's one of the few cloud-based IT systems that lets me back up my database locally. Customer support has been helpful.
Cons
Accounting features aren't fully localized worldwide which I notice can be limiting in certain regions.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Fred
Public Safety, 500+ employees
“Good value with flexibility
Pros
It offers good value. It's easy for me to configure and use. The deployment options are flexible, it provides a great framework for customization and it's one of the few cloud-based IT systems that lets me back up my database locally. Customer support has been helpful.
Cons
Accounting features aren't fully localized worldwide which I notice can be limiting in certain regions.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Prakriti
Not Specified, N/A employees
“Instant setup with low price
Pros
Setup was instant and I appreciated the price being a major plus.
Cons
Many form fields seemed unnecessary to me and I felt the interface became a bit bloated because of them.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
7
Prakriti
Not Specified, N/A employees
“Instant setup with low price
Pros
Setup was instant and I appreciated the price being a major plus.
Cons
Many form fields seemed unnecessary to me and I felt the interface became a bit bloated because of them.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
7