Total 316 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

65%

4

Stars

27%

3

Stars

5%

2

Stars

3%

1

Stars

1%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

K

Kanhaiya

Not Specified, N/A employees

5.0
February 2017

Feature-packed open-source solution

Pros

We at New Indictrans Technologies Pvt Ltd (Indictrans) have been using this tool for the last seven years and I can say it's both feasible and packed with features. From Sales and Purchase to Operations, Projects, Accounting, HR and Attendance, plus SMS alerts and email notifications, it covers almost everything. Practically all the functions we need are present in this open-source solution.

Cons

I have nothing to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

K

Kanhaiya

Not Specified, N/A employees

5.0
February 2017

Feature-packed open-source solution

Pros

We at New Indictrans Technologies Pvt Ltd (Indictrans) have been using this tool for the last seven years and I can say it's both feasible and packed with features. From Sales and Purchase to Operations, Projects, Accounting, HR and Attendance, plus SMS alerts and email notifications, it covers almost everything. Practically all the functions we need are present in this open-source solution.

Cons

I have nothing to complain about.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

RA

Rafael A.

Small-Business, 11-50 employees

5.0
February 2017

Modular and extensible suite

Pros

What I like most about this tool is its design, the suite's modularity has let the developers deliver one of the most comprehensive offerings for small and medium businesses but beyond being comprehensive it is also extensible and with that mix I can build my own micro-vertical solutions either for my company or to offer them as a SaaS now.

Cons

The suite is still evolving quickly and I've noticed some API calls become obsolete between releases although the documentation appears organized, I feel it still needs deeper and more comprehensive coverage.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

RA

Rafael A.

Small-Business, 11-50 employees

5.0
February 2017

Modular and extensible suite

Pros

What I like most about this tool is its design, the suite's modularity has let the developers deliver one of the most comprehensive offerings for small and medium businesses but beyond being comprehensive it is also extensible and with that mix I can build my own micro-vertical solutions either for my company or to offer them as a SaaS now.

Cons

The suite is still evolving quickly and I've noticed some API calls become obsolete between releases although the documentation appears organized, I feel it still needs deeper and more comprehensive coverage.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Small-Business, 11-50 employees

4.0
August 2016

Easy self-hosted setup

Pros

Running an open-source IT system, I could install it on my own servers quite easily now.

Cons

Bugs still appear occasionally and I realize patience is sometimes necessary while using the software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A

Anonymous

Small-Business, 11-50 employees

4.0
August 2016

Easy self-hosted setup

Pros

Running an open-source IT system, I could install it on my own servers quite easily now.

Cons

Bugs still appear occasionally and I realize patience is sometimes necessary while using the software.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AP

Adam P.

Small-Business, 11-50 employees

4.0
July 2016

Simple to learn and some features limited

Pros

Even as a total beginner, I'm able to pick it up, the interface is clean, readable and responsive. The search works incredibly well and the modular apps, like Accounting and CRM, really expand functionality.

Cons

Several areas feel rough around the edges and I find inconsistent behavior in some core modules, editors don't always render HTML correctly, email setup feels overly complex and limited customization in the website module makes it harder for me to achieve the results I want.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

AP

Adam P.

Small-Business, 11-50 employees

4.0
July 2016

Simple to learn and some features limited

Pros

Even as a total beginner, I'm able to pick it up, the interface is clean, readable and responsive. The search works incredibly well and the modular apps, like Accounting and CRM, really expand functionality.

Cons

Several areas feel rough around the edges and I find inconsistent behavior in some core modules, editors don't always render HTML correctly, email setup feels overly complex and limited customization in the website module makes it harder for me to achieve the results I want.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

ZD

Zeki D.

Mid-Market, 500+ employees

5.0
March 2016

Clean, customizable, fairly priced

Pros

The interface is clean, highly customizable and it gets regular updates, I also feel the pricing is fair and feasible.

Cons

Learning the framework's advanced functions takes time and I find getting up to speed slower than expected.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

ZD

Zeki D.

Mid-Market, 500+ employees

5.0
March 2016

Clean, customizable, fairly priced

Pros

The interface is clean, highly customizable and it gets regular updates, I also feel the pricing is fair and feasible.

Cons

Learning the framework's advanced functions takes time and I find getting up to speed slower than expected.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

9

A

Adrian

Not Specified, N/A employees

Less than 6 months

5.0
October 2015

Wonderful and reliable tool

Pros

This tool has been absolutely wonderful and a real pleasure to use and I find it very reliable.

Cons

It meets my needs perfectly and I truly don't have anything to complain about.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

A

Adrian

Not Specified, N/A employees

Less than 6 months

5.0
October 2015

Wonderful and reliable tool

Pros

This tool has been absolutely wonderful and a real pleasure to use and I find it very reliable.

Cons

It meets my needs perfectly and I truly don't have anything to complain about.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

F

Fred

Public Safety, 500+ employees

5.0
July 2015

Good value with flexibility

Pros

It offers good value. It's easy for me to configure and use. The deployment options are flexible, it provides a great framework for customization and it's one of the few cloud-based IT systems that lets me back up my database locally. Customer support has been helpful.

Cons

Accounting features aren't fully localized worldwide which I notice can be limiting in certain regions.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

F

Fred

Public Safety, 500+ employees

5.0
July 2015

Good value with flexibility

Pros

It offers good value. It's easy for me to configure and use. The deployment options are flexible, it provides a great framework for customization and it's one of the few cloud-based IT systems that lets me back up my database locally. Customer support has been helpful.

Cons

Accounting features aren't fully localized worldwide which I notice can be limiting in certain regions.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

P

Prakriti

Not Specified, N/A employees

4.0
August 2010

Instant setup with low price

Pros

Setup was instant and I appreciated the price being a major plus.

Cons

Many form fields seemed unnecessary to me and I felt the interface became a bit bloated because of them.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

7

P

Prakriti

Not Specified, N/A employees

4.0
August 2010

Instant setup with low price

Pros

Setup was instant and I appreciated the price being a major plus.

Cons

Many form fields seemed unnecessary to me and I felt the interface became a bit bloated because of them.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

7