ERPNext Reviews

“tailored forms and invoices

Pros

I really value the ability to modify forms and personalize purchase orders and invoices and if I can imagine a requirement, I usually find I can build it with enough time and learning which is impressive for the price.

Cons

Occasionally I struggle to figure out how to reach a specific feature or how to tweak a form and I suspect that's more of a user learning curve than a flaw in the software itself though it can be a bit frustrating at times.

“Thorough documentation, polished interface

Pros

As it's open source, we found the website's documentation incredibly thorough which let us set things up and fix issues on our own without waiting for support. The interface felt polished and convenient and we were impressed by how quickly we could move around the system.

Cons

There are already many integrations available but we still require additional connectors for our shipping and logistics partners to align operations. I do appreciate that the Frappe Cloud Marketplace exists as a helpful platform and initiative.

“day-one ready with great visuals and support

Pros

Right away we were able to use the software on day one and the way it visualizes data is genuinely attractive. The documentation is thorough and whenever we've needed help, consultants have been consistently available to support us.

Cons

I can hardly find anything wrong, the only tweak I'd suggest is adding more ready-made, out-of-the-box reports to save time setting them up myself.

“Complete business cycle management

Pros

Honestly I've found the platform easy to use, highly customizable and it acts as a single software that lets me manage the complete business cycle.

Cons

Overall I don't see many downsides to the software.

“Extremely fast and effortless

Pros

In day-to-day use, I find it extremely fast, easy to implement and effortless to work with.

Cons

That said I find the out-of-the-box experience great but customization isn't very convenient.

“Flexible setup with easy reporting

Pros

Getting everything up and running didn't take long for me and I found the system flexible, with report creation and detailed list views being easy to manage.

Cons

The Project Management app feels awkward to use and it doesn't support handling emails within the application. I also found there are no up-to-date installation scripts for newer app releases which made upgrades harder. After restoring, I couldn't change the company abbreviation because it's locked.

“user-friendly open source customization

Pros

What stands out to me is how user-friendly it feels, allowing me to customize things on the fly while benefiting from its fully open-source nature.

Cons

On my VPS the installation was a real headache and I spent a lot of time trying to get it working. Building custom apps isn't easy, I feel like you need to be fluent in several programming languages and databases and there aren't nearly enough clear, well-written how-to guides in English to help.

“Open source commercial alternative

Pros

Because it's open source, I find it delivers nearly everything expected from a commercial product like Dynamics NAV, while remaining easy for me to deploy, maintain and customize using open technologies.

Cons

I do think the documentation could use improvement although it has improved considerably since the project began and I'm encouraged that the team is steadily updating and expanding the docs to close the remaining gaps.

“Comprehensive open source capabilities

Pros

Overall I feel the application includes all the capabilities I'd expect from a great IT system and I especially value that it's open source.

Cons

What bothers me most about the software is the initial setup can be somewhat tough, getting it running felt like a bit of a hassle at the beginning. I also wish the support subscription were priced more affordably, because a cheaper support plan would have made things easier for me.

“quick quotation creation

Pros

What I love most is how quickly I can create customer quotations and I appreciate the polished, professional look of the documents we send out.

Cons

Because my company is very small, I often feel the software is oversized for what we actually need, I wish they offered a lighter, lower-cost version that would suit us better. With the new pricing changes, I'll probably have to look for a more affordable alternative down the road. Right now, given how our economy is strained after the pandemic and the needless war, I have to cut costs everywhere just for our business to stay afloat.

“Easy to use, highly customizable tool

Pros

In my experience it's been very easy to use and I find the customization options exceptionally strong.

Cons

Honestly it didn't take me long to learn or get work done with it.

“Severe bugs and pull request delays

Pros

Being able to tailor forms has always been important to me and while the process could be more convenient, I like that I can make changes without writing any code.

Cons

Problems with bugs. Because it's open source some of the code isn't written to a high standard. On top of that, pull request handling is poorly managed. I submitted multiple fixes for bugs, only to have them sit idle for weeks and eventually be closed by an automated system after a month or two, with almost no feedback from the product team. A number of these defects are severe especially in the payroll area and a bunch of smaller, obvious problems carry over between major releases without ever getting fixed.

“Genuine open source business platform

Pros

What truly appealed to me is that it's genuinely open source with no hidden fees, allowing our team to adopt a full business management platform without inflating ongoing operating expenses.

Cons

I've noticed that, depending on how my team's workflows are set up and how quickly people learn, getting everyone to adopt it can be a slow process.

“tailored forms and invoices

Pros

I really value the ability to modify forms and personalize purchase orders and invoices and if I can imagine a requirement, I usually find I can build it with enough time and learning which is impressive for the price.

Cons

Occasionally I struggle to figure out how to reach a specific feature or how to tweak a form and I suspect that's more of a user learning curve than a flaw in the software itself though it can be a bit frustrating at times.

“Thorough documentation, polished interface

Pros

As it's open source, we found the website's documentation incredibly thorough which let us set things up and fix issues on our own without waiting for support. The interface felt polished and convenient and we were impressed by how quickly we could move around the system.

Cons

There are already many integrations available but we still require additional connectors for our shipping and logistics partners to align operations. I do appreciate that the Frappe Cloud Marketplace exists as a helpful platform and initiative.

“day-one ready with great visuals and support

Pros

Right away we were able to use the software on day one and the way it visualizes data is genuinely attractive. The documentation is thorough and whenever we've needed help, consultants have been consistently available to support us.

Cons

I can hardly find anything wrong, the only tweak I'd suggest is adding more ready-made, out-of-the-box reports to save time setting them up myself.

“Complete business cycle management

Pros

Honestly I've found the platform easy to use, highly customizable and it acts as a single software that lets me manage the complete business cycle.

Cons

Overall I don't see many downsides to the software.

“All the functionalities in one application

Pros

One of the most significant advantages of this ERP system is its impressive ability to be tailored and customized to meet the specific needs of each organization.

Cons

The documentation could be improved for better optimization and I see that the frappe team, along with active contributors, is continuously working on it.

“Easy to Use and effective

Pros

This software is extremely easy to use, simple to customize, and integrates smoothly with other systems. Also, it supports a wide range of business processes effectively.

Cons

I have not faced any difficulties or problems with this software for the past ten years while using different versions in various businesses.

“Awesome ERP experience so far!

Pros

This ERP system has everything I need to run my business, and its features are easy to use. It is also very user-friendly, which allows me to become familiar with it quickly in a short amount of time.

Cons

I think the Inventory Management system needs to be more scalable and should be able to handle millions of stock transactions easily. I believe this is a major area where the company should focus its efforts.