ERPNext Reviews

“Open source cost-effective customization”

Pros

I'm glad this project is open-source because it helps keep our overhead costs down. Plus, we can extend the existing codebase which lets us implement various customizations so the software aligns with the specific needs we have.

Cons

Upgrading the platform becomes a challenge whenever customizations are involved and I usually expect my custom code to break after major releases.

“Tailored open source solution”

Pros

Because it's open-source I can tailor the software to fit our specific requirements easily.

Cons

Some functionalities I expected simply aren't available which I find a bit disappointing.

“Basic, easy, secure tool”

Pros

Honestly I've found this tool to be basic, feasible and transparent while still feeling secure. According to the Frontrunner 2021 user review, it's currently ranked at the world's third spot, up from fifth place in 2020. The package is essentially plug-and-play for Manufacturing, Distribution, Retail, Services, Education, Healthcare, Hospitality, Agriculture and Non-profit Associations.

Cons

The interface design doesn't appeal to me and I find it difficult to customize the UI without developer support.

“Steep learning curve for cloud setup”

Pros

it offers a comprehensive feature set that supports small businesses as they grow and I see plenty of room to add new capabilities over time.

Cons

Getting everything configured on my own cloud involved a pretty steep learning curve. They do offer hosted cloud services for an extra fee if you prefer not to manage it yourself but we opted to run it on our own infrastructure. For complex configurations, I've found it's usually more effective to have a third-party handle the setup and management.

“Useful feature set”

Pros

What stands out to me is the wide array of genuinely useful features and I actually like having many options available because even a few of them can be extremely helpful, with analysis reports giving me the insights I need.

Cons

Sometimes they seem to make things more complicated than necessary, layering on extra steps and processes that slow me down. I feel the workflow could be aligned because the added complexity often feels redundant and frustrating.

“Customizable and affordable tool”

Pros

In my view, the customization options are outstanding and I find it easy to work with while appreciating that it's affordable and doesn't require heavy infrastructure to run.

Cons

Because the product is so highly customizable and has to be tailored to specific business needs, I find the process of building it can be a fairly demanding and challenging undertaking on its own.

“Easy to understand reports”

Pros

Based on my usage, it's easy to understand and I get useful analysis reports that help me make better decisions.

Cons

I sometimes find that workflow requires too many steps, cutting down a few would make it more comfortable and time saving.

“Top open source solution”

Pros

Having been part of the community for a long time, I genuinely feel this is one of the best open-source IT solutions available and I value the clean interface, customization flexibility, strong community, reliable APIs, mobile support and improving documentation.

Cons

While the IT world often struggles with user experience, I don't see that as an impossible issue here but it is noticeable. The tool's documentation isn't organized around specific tasks or real-world use cases and can read quite technical at times which has frustrated me. Out of the box the platform can feel limited and during my testing some advertised features either weren't present or didn't work as claimed. On top of that, I'm worried about the limited number of service providers available.

“Open source, helpful resources”

Pros

What draws me in is that it's open source and free to use and I like that I can customize it to my needs while relying on mobile apps and plenty of free tutorial resources which I've found very helpful.

Cons

Android app has some bugs and when self-hosted signups can be problematic, built-in integrations are limited and I'd love a marketplace-style integration hub.

“Strong tool with setup challenges”

Pros

In my experience ERPNext is among the strongest open-source options and while I appreciate the free self-hosted version, I did find the setup challenging and the paid plans somewhat expensive for very small businesses.

Cons

the sheer number of features is actually a downside. They end up feeling overwhelming and sometimes confusing to me. The menu layout doesn't help either, because options aren't organized clearly. I would love to see a guided setup wizard that introduces features step-by-step and hides unrelated options until they're needed.

“Simple interface, easy customization”

Pros

From what I've seen the interface is user-friendly and I appreciate that it's open source, easy to customize without coding, simple to set up and backed by active development and support.

Cons

The platform doesn't feel like a great fit for very large enterprises and I wouldn't recommend it for big corporate environments, organizations that avoid non-free software may also find it unsuitable and I've noticed trust is still developing since it's relatively new.

“Smooth module integration”

Pros

One thing I've noticed is how smoothly the different modules work together and I find that integration very beneficial in daily use.

Cons

Completing an order often requires many clicks and manual steps which I find inefficient.

“Easy use, no cost”

Pros

As a user, I find it incredibly easy to use and I like that there are no infrastructure costs while still having access to every module.

Cons

Indian government tax reporting requirements forced me to build a separate module to handle them properly.

“Feature-rich for any business”

Pros

In practice, I've found the platform offers a huge range of features that help me keep my database well organized and it feels suitable no matter what type of business I'm managing.

Cons

The system feels quite complex and I had to spend considerable time understanding how the various settings interact and what each option does.

“Instant reports, easy navigation”

Pros

What I get right away are instant reports and an interface that I find very easy to navigate and understand.

Cons

Unreliable internet sometimes disrupts my work and I wish the application could function offline.

“Flexible setup with connectors”

Pros

I can easily set up standard DIN document formats with scripts and after a bit of practice I find my way around sales, CRM, purchasing, warehouse and finance, with built-in Shopify and WooCommerce connectors being a big plus.

Cons

An integrated and powerful shop system is missing and I would really benefit if they added a field service module for device service records.

“modern ui/ux design”

Pros

Visually, I'm really drawn to the look and feel of the tool and I feel it aligns well with modern UI and UX best practices.

Cons

Connections with open-source PLM tools such as Odoo, along with community MES and IoT platforms, would help me build a more complete open-source ecosystem for my business.

“Helpful free trial”

Pros

I've appreciated having the chance to try the software for free first and that trial period really helped me evaluate whether it was right for my use case.

Cons

Unfortunately, my association doesn't get any discount on the paid features and I find that frustrating.

“Comprehensive system”

Pros

Overall I feel it's a very comprehensive system, covering everything from core accounting and inventory to specialized modules for schools, service companies, sales teams and many other sectors.

Cons

For me the biggest downside is that it doesn't take into account the Mexican fiscal miscellany. It lacks any connection to the SAT for downloading XML files and it doesn't even offer a feature to import XMLs. Likewise, it can't stamp CFDIs or handle electronic invoicing requirements. I've read on the forums that this functionality can be added through bespoke developments built for that purpose. Nevertheless, commissioning that kind of custom development ends up being prohibitively expensive for a small company like mine.

“Adaptable tool, flexible reporting”

Pros

We've found it incredibly adaptable to match our business requirements. The API hooks allow smooth connections with other applications. It's among the simplest tools we've used. Reporting is very flexible and we whip up bespoke reports instantly. It operates on trusted cloud hosts and can be launched with a modest infrastructure budget.

Cons

Getting it installed can be tricky for newcomers. That wasn't an issue for us since, as a software development firm, we relied on ample guidance from the community.