Food & Beverages, 11-50 employees
“Offers great value!”
Pros
Using it has been really simple and the support team has been excellent. It's affordable and packs in every feature I need for food manufacturing, including solid traceability and a flexible bill of materials management. The whole flow from customer order to purchase order to manufacturing order and then invoice and fulfillment just works smoothly. I've already told a bunch of small businesses about it. It also gives me clear visibility into cost structure and boosts production efficiency. Having tried SAP Business One's manufacturing module and NetSuite, I personally prefer MRPEasy by a long shot.
Cons
There are some missing controls, though that's not something that bothers me much as a small business owner. I wish the template design was more flexible and handling returns and credits can be a little cumbersome. You really need to tie it into QuickBooks or some other accounting package, I use MRPEasy primarily for manufacturing and traceability only. In my experience, the built-in accounting module doesn't justify the time it takes to set up or use.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Retail, 1-10 employees
“Loved it from day one!”
Pros
We moved over from Inflow and are really pleased with MRP, their support is outstanding, the interface is simple to use and it includes a broad set of features that meet our needs.
Cons
I can't think of any significant drawbacks. I know the interface isn't particularly modern and there are restrictions on how many records can be uploaded but in practice those limitations are not going to matter much to us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mechanical or Industrial Engineering, 11-50 employees
“customizable & surprisingly easy to use”
Pros
It is very easy to use and I can pull up any information from almost anywhere in the system. Even when I only have a part name or a handful of digits from a long item number, it quickly locates exactly what I'm after and I can trace the details with just a mouse click. It's highly customisable and the AI chat bot is outstanding.
Cons
I had to get used to some of the terminology. The dashboard feels a bit generic and it's all blue. While it looks clean, I would appreciate coloured tabs or more visual distinctions
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
10
Food Production, 1-10 employees
“Does almost everything we need”
Pros
The user interface is remarkably simple and snappy and it behaves identically on desktop and the mobile app. In our experience it is extremely powerful and adaptable which has let us roll it out gradually and expand how much we rely on it over time. I can track nearly every aspect of our production workflows and confidently schedule manufacturing, purchasing and deliveries weeks or even months ahead when needed!
Cons
Because it is so flexible and offers lots of customization, I sometimes struggle to figure out the optimal or most alignd way to model our manufacturing processes inside it. It's also disappointing that it doesn't currently support creating recurring Customer, Supplier or Manufacturing Orders , having that functionality would save us a ton of time
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Maritime, 11-50 employees
“Works but limited”
Pros
the stock control system works effectively and is simple to operate. The training manuals are top-notch. It would be even more helpful if the BOM weren't required because we update stock-out as the build advances.
Cons
I ran into a cap on how many stock items I could manage in the basic plan, so I ended up upgrading. A lot of the functions don't really fit our specific workflow but we've found workarounds. Overall, it's far more flexible than it seems at first glance.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
8
Events Services, 11-50 employees
“Easy to learn :)”
Pros
For someone who has never used a parts or ordering system before, I've found this tool really user-friendly, it's a simple way for me to keep track of all builds, parts and inventory.
Cons
I'd love it if there were an option to automatically email the vendor the purchase order directly from the PO once it's created, so I wouldn't have to download the document and send it by hand.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Food Production, 51-100 employees
“Powerful but poorly designed”
Pros
As far as the main features go, it gives me an almost complete solution. I can add the fields that are relevant to my business.
Cons
Honestly the UI and UX are awful. Features and modules are scattered and don't live where I'd expect them to, so important data isn't emphasized in a way that gives quick clarity. The screens are jam-packed with icons but still don't separate content clearly. To make matters worse, the installer partner they recommended botched the implementation and in the end my employer pulled me in to fix the mess they left behind.
Rating Distribution
Ease of use
6
Value for money
9
Customer Support
9
Functionality
5
Machinery, 1-10 employees
“Gets the job done well”
Pros
It gives us all the essential tools we need for planning and managing production and inventory, without costing a fortune. It connects directly to our accounting software, and whenever I've needed help, their support team has been quick to respond and genuinely helpful.
Cons
I find the user interface somewhat basic and I'd really appreciate more options for how data is displayed so it fits our workflow better. Also the Zapier connection is limited right now & its capabilities could definitely use an upgrade.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
7
Automotive, 11-50 employees
“real freedom to edit and print schedules”
Pros
Ive found the order management feature to work well and be satisfactory, allowing me to track orders on a daily basis and also monitor productivity consistently.
Cons
Regarding inventory management, I noticed that when I release a manufacturing order the stock doesn't decrease immediately, it only gets deducted once the manufacturing order is completed which is inconvenient. For quality control, I'd like the ability to enter more fields when adding records in MRPeasy, it currently lacks sufficient input options.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Health, Wellness & Fitness, 1-10 employees
“full toolbox for makers!”
Pros
It is an all-in-one MRP platform offering flexible lot tracking, manufacturing order (MO), bill of materials (BOM) management.
Cons
its hard to use, I spent time self-training to understand all the features but once I did it worked great.
Rating Distribution
Ease of use
7
Value for money
10
Customer Support
10
Functionality
9
Food Production, 1-10 employees
“easy to use”
Pros
I really appreciate how easy it is to use and how quickly I learned it, it's very interactive and adding team members and getting them comfortable with the system is simple. The inventory tracking and usage reporting are reliable and simple to manage.
Cons
What frustrates me is the inability to swap materials in a subcontractor BOM/order because that makes things more complicated than they should be. I would like the system to include a feature like other MRP solutions where I can substitute materials inside an existing order instead of having to alter the BOM temporarily or write off materials that have already been consumed.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Mechanical or Industrial Engineering, 11-50 employees
“Perfect for small factories”
Pros
Picked this up quickly and found it very easy to use thanks to its amazing interface. The inventory and production management tools are flexible and I feel it offers excellent value for small to mid-sized manufacturers. It's scalable so I can add modules as we grow and it syncs smoothly with Xero, QuickBooks and various e-commerce platforms. The support team has been helpful and responsive whenever I've needed them.
Cons
I don't have a lot of negatives to highlight. A couple of areas I noticed are that customization and reporting options feel a bit limited and some of the more advanced features require a learning curve that takes time for me to master.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Packaging & Containers, 1-10 employees
“Team-friendly but wallet-unfriendly :(”
Pros
the tool is really easy and simple to operate. I picked it up quickly and found it simple to train teammates on, too.
Cons
I do think moving between the different areas of the system can be clunky and it would be much more useful if adding extra users didn't come with steep, per-user fees.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
8
Furniture, 11-50 employees
“Everything in one place!!”
Pros
I like that everything is centralized and it makes it easy for me to create a BOM, track costs, collaborate with teams and set the price of a pack.
Cons
I struggle with delivery notes and partial invoicing , for example if I want to invoice half of a change order, it's really hard for me to keep track and I can't clearly tell what I've already invoiced versus what remains unpaid. Also there's a flaky connection between Dropbox and the MRP in the PDF area, I suspect it's a Dropbox-related bug. Whenever I open a PDF from the MRP it launches in my web browser instead of opening in Acrobat Reader and despite trying alot of fixes and different approaches, nothing I've tried has resolved this problem.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
10
Functionality
9
Cosmetics, 1-10 employees
“User-friendly & syncs perfectly”
Pros
It feels extremely interactive to me, offering a tidy, logical workflow that simplifies production planning. I also appreciate how it connects easily to QuickBooks Online, so I can sync our manufacturing figures with accounting data without any issue.
Cons
I find the entry-level plan somewhat pricey for what it offers. Aside from that, I haven't faced any other drawbacks and generally enjoy using the application.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
9
Functionality
9
Biotechnology, 1-10 employees
“works for our process”
Pros
Honestly I am really impressed by how feature-rich the platform is and how it helps simplify complex workflows for my team.
Cons
Maybe I'd recommend offering a lower-cost, more startup-friendly plan. If there were an option that let multiple users hop in and see firsthand how an MRP/ERP setup changes things for us without strangling cash flow at a critical stage,that would be huge. It would also be great to build tailored reports based on specific workflows. For instance, we run several different tests for customers (compound assays and the like) and I'd really want to handle those workflows inside the system. Aside from that, I honestly can't think of any drawbacks.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
9
Functionality
9
Mechanical or Industrial Engineering, 1-10 employees
“A challenge for small teams”
Pros
For our small business the pricing is fantastic as long as we don't require more than a couple of users. It appears capable of handling everything we require and once we get a good handle on it, connecting it to our finance system should provide a major boost.
Cons
Getting started has been really difficult, understanding how to use the platform isn't interactive. We were only provided a one-hour training session and then left to figure things out on our own with the online help materials. As a small manufacturing firm that makes five products, we persevered for months trying to set everything up ourselves before deciding to bring in one of their onboarding partners, Smart Manufacturing. I supplied them with a detailed brief outlining exactly what we wanted, but after a couple of sessions it became obvious they didn't have a strong grasp of how the system actually worked. Midway through the project they cancelled, saying we would need a three-month onboarding engagement instead. For a business of our size that felt completely unreasonable. Ultimately we've had no choice but to push forward and sort it out ourselves which is what we're still doing.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
6
Functionality
8
Consumer Goods, 1-10 employees
“too costly for a small start”
Pros
It's very comprehensive, highly capable, logical, practical, simple and fast system. The help and documentation are excellent and the support team replies quickly and is very responsive.
Cons
Running a very small company, I want to handle many tasks professionally even at a modest scale but the cost is a real barrier for us. Given our current revenue, I find it hard to justify upgrading to the higher-tier plans even though several features would already be extremely helpful before we grow much further.
Rating Distribution
Ease of use
9
Value for money
5
Customer Support
9
Functionality
9
Electrical/Electronic Manufacturing, 1-10 employees
“Cloud control for international stock”
Pros
I appreciate that it's cloud-based because it gives our team a quick, simple way to manage inventory for international operations. I also like that creating invoices is fast and we can efficiently oversee stock held overseas.
Cons
For accounting, I'd like it to indicate the date when a purchase invoice was last paid because tracking that is important. Also the currency exchange feature is too rigid , we can only apply a single fixed USD to TWD rate instead of flexible rates.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
8
Mechanical or Industrial Engineering, 11-50 employees
“aligned our production perfectly”
Pros
It's helped me and our team align our workflows and given us much better visibility into our production costs and overall efficiency.
Cons
It took me a while to get the hang of using it but it does provide online help that made using it easy.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9