NetSuite ERP Reviews

Pros

The tool has been a really powerful system for us and seems like excellent value for the money. After using it for the past two years I can say it's a smart platform with a well thought out design.

Cons

A few of the default settings seem to depend heavily on the user's experience level so it definitely takes good training and some time to learn properly. The level of investment required was also more than we originally expected.

Pros

Bringing all our data together in one place has been a big advantage. The AI features are used in a smart way and I also like that quite a few capabilities are included without extra charges. On top of that there are some tools you can start using right away that help deliver quick improvements.

Cons

The reporting in its current form seems difficult and could be better. I am also not a fan of having so many customizations and the workflow feature comes across as too heavily scripted.

Pros

Using it has been very easy and the customer support has been excellent whenever needed. It's been really valuable for scaling the business while keeping data and transactions in one trusted source of truth.

Cons

Nothing major really comes to mind since most issues can usually be worked around. The only thing I have noticed is that the system can start to lag and feel slower when the amount of data grows significantly.

Pros

The AI capabilities are a welcome addition and having everything in one business platform is a big plus since most departments can actually make use of it.

Cons

The overall interface still comes across as a bit dated and it doesn't feel as professional or modern as platforms like Salesforce or Atlassian.

Pros

Having multiple business functions in a single platform delivers strong value and cuts down the need for separate tools. Data management is organized, with real time visibility and invoicing features that make the billing process more efficient. Once you get used to it the system becomes much easier to navigate and the dashboards plus automation really help boost productivity. Built-in email communication is also useful and dependable customer support adds to the overall experience.

Cons

The cost can be high especially for smaller businesses and certain features are locked behind additional paid modules. There is definitely a learning curve and the interface sometimes feels a bit dated. Support response times may be slower if you are not on a premium plan and occasional bugs or performance hiccups can disrupt workflows. Customization and data management can also get complicated without the right expertise.

Pros

Running daily finance tasks with it has been very dependable. It brings accounting, reporting and transaction management together in one system which makes it practical to handle multiple functions from a single place. The platform is user friendly overall customer support has been helpful whenever needed and it feels stable enough to support a growing business.

Cons

Getting started can be a bit overwhelming for new users especially when dealing with report setup or custom fields. Some workflows take training before they fully make sense and the interface seems somewhat dated compared to newer platforms. On top of that certain customizations are not quick to roll out and can take a while to implement.

Pros

The tool delivers a very powerful and complete ERP platform. The customization capabilities are excellent and give a lot of flexibility even though getting comfortable with everything at the beginning takes quite a bit of time because the learning curve is fairly steep.

Cons

This is a powerful ERP with impressive customization options but the speed is annoyingly slow. Reports tend to load very slowly and while the flexibility is a big plus, overall performance still needs major improvement.

Pros

NetSuite ERP is user friendly to work with and it integrates well with other applications without much hassle. The overall workflow is amazing so day to day operations move along efficiently.

Cons

One downside is the annual subscription cost which becomes very expensive in later years once the initial discount is no longer available. That makes it a major hurdle for SMEs trying to keep up.

Pros

It is easy to use, efficient and convenient to access whenever needed. The information is always available, stays current and the cloud based setup is a huge advantage.

Cons

A few areas have been frustrating especially when trying to find useful apps and dealing with development challenges. It can also be difficult to tailor the system to fit specific business needs and the cost is quite high.

Pros

Bringing different parts of the business into one system was a big advantage. The customizable real time dashboards were especially useful since I could set them up for specific roles. I also depended on saved searches and custom reports to keep an eye on bottlenecks.

Cons

Getting comfortable with it took time because the learning curve is pretty steep. I often had to dig through menus to find what I needed and some workflows felt overly complex. The interface wasn't always the most user friendly either.

Pros

The platform offers excellent document storage, automated workflows and strong compliance management in a cloud based setup.

Cons

Lower-tier plans come with limited customization and the pricing can be expensive for small businesses. The implementation process is also quite difficult.

Pros

One of the best parts for me has been the AI especially how well Claude works within the tool. I also like being able to pull reports quickly whenever I need them on the spot.

Cons

Don't have any real complaints. Gtting used to the new processes is a bit of a setback and the time it can take to learn them is too. Still it is definitely worth it.

Pros

This tool helped us organize our daily work. AI exception management features turned out to be extremely effective for making the reviews process better.

Cons

It would be helpful to make the feature prerequisites more explicit. For instance, users may need to set up banking automation first to get the most value from Cash 360’s cash flow forecasting capabilities.

Pros

This seems like this will lessen the time we spend on data analysis and the AI integration in particular should be really useful for our team.

Cons

It would be more convenient to have all the tools and features included in one bundle rather than having so many separate products.

Pros

NetSuite has some new upcoming AI driven features that look very promising and highly relevant to our business. We're in manufacturing and the update seems like a strong fit for us.

Cons

The platform has continued to improve over the years and that ongoing progress makes it exciting to keep using. So far I dont really have anything to add here.

Pros

the endless customization in it is amazing! I love that I can easily add custom fields and workflows to better suit different user groups. the saved searches are also a fantastic feature..they make finding what I need so much easier.

Cons

Sometimes... it's tough to figure out which workflow or script runs first. It would be awesome if i could see the run order.

Pros

It brings different business processes together in one cloud based ERP platform which gives real time visibility across the business.

Cons

The biggest challenges are the price, the overall complexity and how much effort implementation and customization can take.

Pros

This tool brings CRM, ERP and ecommerce together in one platform which makes it a very complete solution. It offers an amazing feature set and being cloud based gives it good scalability, flexibility and convenient access from anywhere. Overall it performs the way it's supposed to.

Cons

Getting it up and running required outside consultants which made the implementation process quite expensive. On top of that the ongoing subscription fees are also on the high side.

Pros

Its interface is very easy to use. All the main categories are organized on the left side of the page and drilling down into each section to complete specific tasks is pretty simple.

Cons

Some people could say the interface looks a bit plain from a design standpoint but if functionality matters more than appearance, it really isn't an issue.

Pros

The part I liked most was the automation of financial and accounting processes. Cutting down on manual work saved a lot of time and helped reduce mistakes. On top of that having consolidated real time information made it much easier to track business performance and strengthened strategic planning.

Cons

Well some advanced configurations need specialized technical support which can create reliance on external consultants. There were also times when the system felt a bit complex if it hadn't been set up properly from the beginning.