MICROSOFT DYNAMICS 365 BUSINESS CENTRAL (ERP) BY POWERWEAVE Reviews

“All-in-one business access

Pros

Using this program has been pretty easy and it gives me access to all the tools I need to keep my business running in one place.

Cons

Cost is a little too high and�it�would be easier to justify if the renewal wasn't required every year. I'd rather pay more upfront and have the license last 5 years instead.

“powerful reporting and scalability

Pros

Dynamics is an excellent system with a wide range of reporting capabilities. It also performs very well under pressure when handling large volumes of transactions.

Cons

The only downside with�it�is that�it�can feel overwhelming without prior experience and�it's fairly complex.

“flexible and scalable foundation

Pros

One thing that really stands out with BC is how flexible and scalable it is. Because the core architecture is built so well, we can extend the system in whatever direction our company needs and tailor it to fit our specific requirements.

Cons

Since the SaaS version depends on network stability, its processing can be affected by connection issues. If there is a network outage or a server-side problem, like we experienced before,�it�can interrupt operations. These situations do not happen often but when they do, the impact is serious. Because of that, we are hoping to move back to an on-premises setup.

“Scales with your business!

Pros

Starting with a team of just 5 and growing to 60 people across different locations, this product has kept up very well. It's built to scale and it's been ready to support our growth as the business expands.

Cons

Getting the full value out of�it�does take someone with a developer background. We were told�it�was a flexible system and that's true but only when�it's managed by someone with the right technical skills.

“powerful modules across the business

Pros

Right from finance to sales, purchasing, inventory, assembly and manufacturing, Dynamics 365 Business Central covers a lot of ground. It's a really great product with plenty of modules to support different parts of the business.

Cons

The downside is that�it's cloud-based so the monthly subscription never really goes away. Once your data is in the cloud, moving�it�back to an on-premise setup can be very difficult and frustrating.

“Efficient ERP for growing operations

Pros

Business Central offers a wide range of tools for handling orders, inventory and accounting. It works well as a central system for getting a business up and running and managing core operations effectively.

Cons

Because�it�is so extensive,�it�can sometimes be hard to locate specific features or even realize certain functions are available.

“real-time visibility for support

Pros

Having access to real-time updates has been very valuable. I can log in quickly, see exactly what my team is seeing and jump in right away to help troubleshoot issues or answer questions.

Cons

One thing I am not a fan of is how the files connect with my personal desktop. Even though they're technically separated, I still have to scroll through a lot of extra, unnecessary options.

“Insights that scale

Pros

It's helped us work more efficiently and having real-time performance metrics has made decision-making much better. Another big advantage is that it's built to scale so it can continue growing along with our company.

Cons

Well setting it up and learning how to use�it�took some time. How quickly someone adapts to�it�really depends on their role in the company and what they need�it�for.

“all-in-one value and speed

Pros

Having everything bundled into one package was a big plus since it made the whole setup simple, cost-effective and fast to use.

Cons

I ended up moving away from�it�after switching to a MacBook because I no longer needed all the tools that came included with�it.

“reliable microsoft ecosystem fit

Pros

It works very well with Microsoft 365, is secure and being cloud-based makes it simple to manage. I also appreciate the support for extensions and how nicely it connects with Power Platform tools.

Cons

Customization can feel limited unless you have AL development skills and the learning curve is pretty steep for new users. There are also occasional sync problems when connecting with third-party apps.

“Limited reporting and weak integration

Pros

Since it's a Microsoft product, signing in and handling organizational management is pretty natural. There are also quite a few add-ins available which is a plus. Aside from that, though, there really isn't much else about the product that stands out positively.

Cons

Reporting is quite limited and�it�feels like almost every report we need has to be built through custom functionality. Another frustration is that�it�doesn't come with native integration for other Microsoft Dynamics products so we have to rely on third-party connector tools.

“powerful ERP for growing teams

Pros

Across our US and Canada locations, D365 Business Central has been a really strong ERP for a mid-sized company. It comes with a wide range of features and using it across multiple sites has worked well for us. Microsoft's support has also been excellent whenever we've needed help.

Cons

There's a lot�this platform�can handle but we've noticed that too much customization can slow things down and cause some lag. After cutting back on some of the custom features recently, the overall experience has definitely improved.

“everything stays organized !

Pros

It really helped me organize and separate the different programs I was working with. Things felt much more organized and it kept everything together in one place.

Cons

I honestly do not have much to criticize. The only part that felt a little confusing at times was switching between programs.

“all-in-one for hybrid teams!!

Pros

Having everything in one place works very well for business use and team collaboration especially with access to all the Office tools and a shared drive. It's also available on mobile through 365 pilot which adds a lot of flexibility and makes it a good fit for hybrid and remote work.

Cons

The app and browser can be glitchy at times which makes�it�feel unstable. There are moments when�it�works fine in the browser but on mobile I keep running into error messages which gets frustrating. Customer support is also quite slow and not very effective whenever issues come up.

“helpful financial visibility

Pros

It gives our company a clear view of financial growth and makes it easier to spot when something is off in the reports.

Cons

Getting started with�it�can be pretty confusing and time-consuming but once you understand how�it�works,�it�becomes much more manageable.

“simple and effortless navigation

Pros

Getting around the system is very easy and everything is laid out in a way that's simple to understand.

Cons

Honestly there wasn't anything about�it�that I disliked.

“modern look with solid manufacturing support

Pros

The updated look and feel of BC is a real plus. It also gives us access to the information we need in the system to complete our manufacturing process.

Cons

One downside is that we lost some of the navigation flexibility and menu layout we were used to in the previous version.

“reliable for flight operations

Pros

After using Dynamics for close to a year, I can honestly say I am very satisfied with it. We rely on it to track flight times, arrivals and departures, daily passenger numbers coming in and out and especially to record which facilities are used for each flight which has been the most useful part for us. It also supports other areas of our work, including purchasing, invoicing and additional departments.

Cons

There can be a bit of a learning curve if you are not very comfortable with technology so�it�may feel difficult at first. Once you become familiar with�it, though,�it�gets much better. One downside is that after buying�it, you cannot really make additional changes or customize�it�on your own without reaching out to customer service.

“powerful inventory, confusing setup

Pros

The system handles inventory well and comes with a wide range of functions.

Cons

The functions aren't very clear and don't seem to align with accounting standards. Getting around�it�is difficult and the modules don't really connect to accounting principles.�It�feels overly convoluted and support is expensive. On top of that the support team doesn't appear to have strong accounting knowledge.

“centralized office 365 insights

Pros

Being built into our Office 365 environment is a big plus and it brings everyone together in one central place for accounting analytics and sales forecasting.

Cons

Well it�feels too separate from our Salesforce platform.

“User-friendly and quick to adopt

Pros

I find the interface user-friendly so getting familiar with it doesn't take long and the implementation process is also easy.

Cons

One downside is that the interface still feels like�it�could use a more modern visual refresh.

“flexible and polished ERP

Pros

The software looks polished and offers strong functionality. It's also flexible enough to adapt to different needs and the interface is simple to work with.

Cons

The only problem we ran into was with downstream implications during the implementation process.

“client data at your fingertips

Pros

One thing I appreciate most about Business Central is how quickly I can pull up everything related to a client. The layout keeps all the information right there in one place so it always feels close at hand.

Cons

My biggest frustration with�it�is that�it�seems to run into problems with data migration and integrating with other programs.

“powerful microsoft ecosystem fit

Pros

Connecting with Microsoft tools such as Office 365 and Power BI works very well and it helps bring key business areas like finance, supply chain and customer relationship management into one organized system.

Cons

Getting started can feel a bit overwhelming especially if you're not already familiar with�it so there is definitely a learning curve. The mobile app also still needs more work since�it�doesn't offer all of the features available on the desktop version.

“Great coverage across operations

Pros

It's a very versatile software that supports a wide range of business processes.

Cons

In some cases,�it�can be difficult to configure and you really need expertise to make the most of all its capabilities.

“clean, organized interface

Pros

The design is one of the things I enjoy most about it as everything is clear, simple and still very well organized.

Cons

Even though the interface already looks clean, a small redesign could make�it�feel even less cluttered.

“very useful and simple

Pros

It was a key part of my daily work and was very simple to use. It really helped make my job much easier.

Cons

Honestly there wasn't anything about�it�that I didn't like.

“Payment collection works brilliantly

Pros

Collecting payments through this software has been a big plus. It's something I really appreciate and use a lot.

Cons

A few of the features are a bit complicated to work with.

“powerful microsoft business sidekick

Pros

Right away, Dynamics 365 Business Central looks like the ideal business sidekick. It connects very well with Microsoft tools like Office 365 so everything stays in sync and works together naturally. It also scales nicely as the business grows, whether you're just getting started or expanding and it comes with strong features for handling finances and daily operations without much hassle.

Cons

One thing to keep in mind is that tailoring�it�to match specific business needs may require help from a developer. That can add extra cost and make the setup a bit more complex if you're aiming for a highly customized solution.

“copilot saves time!

Pros

The AI features with Copilot have been very helpful especially when it comes to cutting down the time spent on daily tasks and getting work done faster.

Cons

Getting started can be a bit challenging and there's definitely a learning curve for new users.

“excellent fit for nonprofit approvals

Pros

As a small to mid-sized non-profit, Business Central covers everything we need. It handles our more complicated approval workflows for purchase orders and invoices very well and budget holders can see real-time information whenever they need it.

Cons

Configuring the approval workflows can be fairly involved so we ended up working with a partner to get�it�implemented properly. The licensing model also needs a bit of attention to make sure you're not paying for more than you need, although the non-profit discounts are definitely worthwhile.

“simple and efficient ERP

Pros

Working with D365 Business Central is not a problem at all, both for daily use and for administration.

Cons

It�would be better if we could buy our own licenses whenever needed since we'd prefer not to go through a reseller.

“fantastic fit for small businesses :)

Pros

There are many different options available and that makes it a really good choice for small businesses.

Cons

Getting everything set up was a bit challenging at first but the support team helped me work through�it.

“Frustrating quotes and wasted time

Pros

One useful part was that tasks could be handled in their own separate space without affecting the regular Dynamics 365 setup.

Cons

Beyond that, almost everything else was frustrating. Even creating a customer quote or invoice felt way more complicated than�it�should have been and Salesforce does a much better job by keeping everything together in one simpler system.�It�honestly seemed like management at Prestige Medical Imaging chose�it�mainly because�it�cost less but in day-to-day use�it�ended up wasting a lot of time.

“flexible microsoft integration

Pros

It integrates well with the Microsoft ecosystem which makes adoption much simpler for companies already used to tools like Office 365. Another big advantage is the platform's flexibility since it allows customizations that can be adjusted to fit the particular needs of each business.

Cons

Even with all its benefits, there are still areas where�it�could be better. The initial learning curve feels fairly steep especially for users who are not already familiar with the Microsoft ecosystem. Because of that,�it�can be harder for our marketing team to position�it�as a user-friendly option to potential customers. Cost is also a downside, as�it�can be too expensive for smaller businesses and that ends up narrowing our target market.

“organized project management boost

Pros

Working with my team on project management became much more organized with this tool and it really helped us keep everything on track.

Cons

The only downside was the price since�it�felt a little more expensive than some other options.

“sales and accounting in sync

Pros

Bringing our sales and accounting data together was easy and it made keeping up with finances pretty effortless.

Cons

At times tracking down certain features meant clicking through more menus than I expected.

“worth every penny for warehouses

Pros

Dynamics helps keep warehouse workflows organized and much more manageable.

Cons

It�is definitely expensive but when I look at the value�it�delivers, I'd still say the price is justified.

“too inconvenient to use...

Pros

It was nice having everything included in a single installation instead of needing to install every tool separately.

Cons

To me it�felt too difficult to use.

“fits our company well

Pros

Being fairly new to the program, it already seems like a good match for what our company needs.

Cons

I am still getting familiar with�it but at this point I haven't run into any drawbacks.

“centralized tasks and smooth integration

Pros

The integration works very well and having tasks and assignments managed from one central place has been a big advantage.

Cons

Some parts aren't very simple to do especially when�it�comes to clients trying to set things up and manage everything on their own.

“handy electronic invoicing

Pros

Using their electronic invoicing has been very convenient since there's no need to write invoices manually or rely on extra tools or equipment. Just a mobile phone and a computer are enough to get everything done comfortably.

Cons

At this point I haven't run into any issues because the overall features have been excellent.

“solid business tracking

Pros

It did a decent job of helping keep track of the business overall.

Cons

The pricing didn't feel reasonable at the time and if�it�had been better, I'd consider trying�it�again.

“frustrating and overpriced system

Pros

The only real benefit is that you can export data to Excel.

Cons

Finding anything in�it�is unnecessarily difficult and some fields you actually need are hidden. Basic items are missing, such as the general ledger card and customer card. Once a posting has been made, you cannot go back and change�it�later. During bank reconciliation,�it�sometimes matches a completely different invoice at random. There's also no manual or helpdesk available. On top of that�it's very expensive and a calculation error in the balance is simply unacceptable.

“strong 365 integration

Pros

One thing I really like is how well it integrates with 365 and the updates made from Great Plains have been a great improvement.

Cons

The interface feels outdated and finding the reports you need can be harder than�it�should be. A lot of the report and field names don't use common terms so you really have to know�it�to track down what you're looking for. Having to depend on the search feature for that feels frustrating