MICROSOFT DYNAMICS 365 BUSINESS CENTRAL (ERP) BY POWERWEAVE Reviews
Total 95 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars37%
3
Stars4%
2
Stars3%
1
Stars1%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
E-Learning, 1-10 employees
Free Trial
“Reliable for business”
Pros
Using this software day to day is easy to navigate and the overall value and quality make it really worthwhile for both personal and business use.
Cons
The part I like least is dealing with the connection issues and bugs that tend to show up from time to time.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Construction, 11-50 employees
Less than 6 months
“Cloud access with Microsoft integration”
Pros
One thing I really like is how well it integrates with Excel, Teams and Outlook. The built-in AI is a nice bonus and being cloud based means I can get to it from anywhere which has been really convenient.
Cons
At the beginning of this role I didn't have the correct license to access the platform so I had to work with IT to get that sorted out.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Financial Services, 101-500 employees
Less than 6 months
“amazing APIs, confusing setup”
Pros
My experience with Business Central was mostly from the integration side, using its APIs rather than spending time in the actual interface. A lot of the standard entities are available through REST and OData which meant I could read and update records without having to wait for someone to create a custom endpoint. Authentication is handled through the usual Microsoft identity model so there was no extra credential system to manage. The sandbox environments were also very useful for testing since I could break things safely in a copy without risking live company data. On top of that the data returned through the API lined up with what appeared in the ledger so I was not stuck reconciling mismatched versions of the same record.
Cons
Using the web client is where things got frustrating. Opening a list, applying filters and then drilling into a record all trigger separate page loads and once the tables get large, the delay is long enough to break your focus. Then there is the learning curve. A lot of the underlying logic comes from NAV and the terminology is not self-explanatory at all such as posting groups, dimensions and all the rules around when a document is actually allowed to post. If you do not have someone around who already understands the system, the first few weeks can easily turn into digging through forums just to figure out why something was rejected. That same confusion carries over to the API layer too. Standard APIs, custom APIs and OData endpoints overlap, the documentation is split across different places and figuring out which option was the right fit for a specific entity ended up being mostly trial and error.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
7
Functionality
5
Education Management, 51-100 employees
More than a year
“helpful tool overall”
Pros
From student payments to grades, registrations and finances, this system has been very helpful for our institution. It lets us monitor both new and returning student registrations, keep up with students academic progress and stay on top of financial activities. We've also been able to manage enrollment numbers for each semester and block period more effectively. On top of that it has improved our record keeping for cases such as discontinued students, students with outstanding balances, graduates and those who are out of status.
Cons
The mobile app is still quite limited in what it can do. Some information cannot be accessed through it which makes the mobile experience unfriendly even though an app is available.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Entertainment, 500+ employees
More than a year
“Flexible finance and reporting boost”
Pros
Running both a tourist attraction and a charity means we need something adaptable and Dynamics 365 Business Central has fit that role really well. The system seems flexible and scalable which suits our requirements nicely. Its integration with Microsoft tools such as Excel, Outlook and Power BI has been especially valuable, making reporting better and helping day to day tasks run more efficiently. Also it gives us a clear view of our finances so we can manage donations, admissions and operating costs all in one place which is really important for our organisation.
Cons
Getting started with it can be a bit complicated especially during the initial setup and when adjusting workflows to match the needs of both a tourist attraction and a charitable organisation. Some parts of the system are not very user friendly so extra user training is often needed. On top of that reporting does not always cover everything out of the box and can sometimes need external tools or additional configuration to fully meet our specific requirements.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
8
Functionality
7
Retail, 1-10 employees
Less than a year
“Strong security!”
Pros
Security has been amazing and the system gives very good value for the money. Customer support has also been reliable whenever needed. Reporting works well, performance is fast, the data stays accurate and task tracking is very useful in day to day work.
Cons
Nothing to share.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
9
Electrical/ Electronic Manufacturing, 51-100 employees
Less than a year
“Helpful reports, useful tabs”
Pros
There's a lot this system does really well. It comes with plenty of applications and useful tabs that make it simple to pull up the reports you need along with handling everyday tasks and smaller day to day things without much trouble.
Cons
One area that could be better is the search bar. At times it can be difficult to search for certain items or get to what you need. Also, after saving something, it is not always simple to locate it again later. Aside from that, it has been very helpful.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
9
Financial Services, 500+ employees
Less than 6 months
“Powerful reporting and integration”
Pros
Right from the start the tool stood out for its good reporting, dependable security and smooth connection with other Microsoft tools. The system usually runs quickly and once you become familiar with the layout, the interface is user friendly to work with. Support has also been responsive and useful and it manages expense tracking and financial tasks in an efficient way.
Cons
At the same time a few features can feel more complicated than expected for someone new to the platform and occasional bugs may interrupt the workflow. Customization also seems somewhat restricted unless you have technical knowledge and some modules need additional setup before they really perform the way they should.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Health, Wellness and Fitness, 1-10 employees
More than a year
“All-in-one business access”
Pros
Using this program has been pretty easy and it gives me access to all the tools I need to keep my business running in one place.
Cons
Cost is a little too high and�it�would be easier to justify if the renewal wasn't required every year. I'd rather pay more upfront and have the license last 5 years instead.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
9
Functionality
8
Accounting, 51-100 employees
More than a year
“powerful reporting and scalability”
Pros
Dynamics is an excellent system with a wide range of reporting capabilities. It also performs very well under pressure when handling large volumes of transactions.
Cons
The only downside with�it�is that�it�can feel overwhelming without prior experience and�it's fairly complex.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Warehousing, 11-50 employees
More than a year
“flexible and scalable foundation”
Pros
One thing that really stands out with BC is how flexible and scalable it is. Because the core architecture is built so well, we can extend the system in whatever direction our company needs and tailor it to fit our specific requirements.
Cons
Since the SaaS version depends on network stability, its processing can be affected by connection issues. If there is a network outage or a server-side problem, like we experienced before,�it�can interrupt operations. These situations do not happen often but when they do, the impact is serious. Because of that, we are hoping to move back to an on-premises setup.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Automotive, 51-100 employees
More than a year
“Scales with your business!”
Pros
Starting with a team of just 5 and growing to 60 people across different locations, this product has kept up very well. It's built to scale and it's been ready to support our growth as the business expands.
Cons
Getting the full value out of�it�does take someone with a developer background. We were told�it�was a flexible system and that's true but only when�it's managed by someone with the right technical skills.
Rating Distribution
Ease of use
9
Value for money
6
Customer Support
9
Functionality
6
Computer Software, 51-100 employees
More than a year
“powerful modules across the business”
Pros
Right from finance to sales, purchasing, inventory, assembly and manufacturing, Dynamics 365 Business Central covers a lot of ground. It's a really great product with plenty of modules to support different parts of the business.
Cons
The downside is that�it's cloud-based so the monthly subscription never really goes away. Once your data is in the cloud, moving�it�back to an on-premise setup can be very difficult and frustrating.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Transportation/ Trucking/ Railroad, 51-100 employees
More than a year
“Efficient ERP for growing operations”
Pros
Business Central offers a wide range of tools for handling orders, inventory and accounting. It works well as a central system for getting a business up and running and managing core operations effectively.
Cons
Because�it�is so extensive,�it�can sometimes be hard to locate specific features or even realize certain functions are available.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Health, Wellness and Fitness, 11-50 employees
More than a year
“real-time visibility for support”
Pros
Having access to real-time updates has been very valuable. I can log in quickly, see exactly what my team is seeing and jump in right away to help troubleshoot issues or answer questions.
Cons
One thing I am not a fan of is how the files connect with my personal desktop. Even though they're technically separated, I still have to scroll through a lot of extra, unnecessary options.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Religious Institutions, 1-10 employees
Free Trial
“Insights that scale”
Pros
It's helped us work more efficiently and having real-time performance metrics has made decision-making much better. Another big advantage is that it's built to scale so it can continue growing along with our company.
Cons
Well setting it up and learning how to use�it�took some time. How quickly someone adapts to�it�really depends on their role in the company and what they need�it�for.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Health, Wellness and Fitness, 1-10 employees
More than a year
“all-in-one value and speed”
Pros
Having everything bundled into one package was a big plus since it made the whole setup simple, cost-effective and fast to use.
Cons
I ended up moving away from�it�after switching to a MacBook because I no longer needed all the tools that came included with�it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Food & Beverages, 51-100 employees
More than a year
“reliable microsoft ecosystem fit”
Pros
It works very well with Microsoft 365, is secure and being cloud-based makes it simple to manage. I also appreciate the support for extensions and how nicely it connects with Power Platform tools.
Cons
Customization can feel limited unless you have AL development skills and the learning curve is pretty steep for new users. There are also occasional sync problems when connecting with third-party apps.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
6
Medical Devices, 101-500 employees
More than a year
“Limited reporting and weak integration”
Pros
Since it's a Microsoft product, signing in and handling organizational management is pretty natural. There are also quite a few add-ins available which is a plus. Aside from that, though, there really isn't much else about the product that stands out positively.
Cons
Reporting is quite limited and�it�feels like almost every report we need has to be built through custom functionality. Another frustration is that�it�doesn't come with native integration for other Microsoft Dynamics products so we have to rely on third-party connector tools.
Rating Distribution
Ease of use
4
Value for money
4
Customer Support
4
Functionality
3
Logistics and Supply Chain, 101-500 employees
More than a year
“powerful ERP for growing teams”
Pros
Across our US and Canada locations, D365 Business Central has been a really strong ERP for a mid-sized company. It comes with a wide range of features and using it across multiple sites has worked well for us. Microsoft's support has also been excellent whenever we've needed help.
Cons
There's a lot�this platform�can handle but we've noticed that too much customization can slow things down and cause some lag. After cutting back on some of the custom features recently, the overall experience has definitely improved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8