Powerweave

MICROSOFT DYNAMICS 365 BUSINESS CENTRAL (ERP) BY POWERWEAVE Reviews

Claimed

Claimed

Total 95 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

55%

4

Stars

37%

3

Stars

4%

2

Stars

3%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

AS
ANTHONY S.

Construction, 1-10 employees

Less than a year

5.0

“fantastic fit for small businesses :)”

Pros

There are many different options available and that makes it a really good choice for small businesses.

Cons

Getting everything set up was a bit challenging at first but the support team helped me work through�it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

EL
Evan L.

Pharmaceuticals, 11-50 employees

More than a year

2.0

“Frustrating quotes and wasted time”

Pros

One useful part was that tasks could be handled in their own separate space without affecting the regular Dynamics 365 setup.

Cons

Beyond that, almost everything else was frustrating. Even creating a customer quote or invoice felt way more complicated than�it�should have been and Salesforce does a much better job by keeping everything together in one simpler system.�It�honestly seemed like management at Prestige Medical Imaging chose�it�mainly because�it�cost less but in day-to-day use�it�ended up wasting a lot of time.

Rating Distribution

Ease of use

4

Value for money

3

Customer Support

4

Functionality

3

A
Anonymous

Banking, 500+ employees

More than a year

4.0

“flexible microsoft integration”

Pros

It integrates well with the Microsoft ecosystem which makes adoption much simpler for companies already used to tools like Office 365. Another big advantage is the platform's flexibility since it allows customizations that can be adjusted to fit the particular needs of each business.

Cons

Even with all its benefits, there are still areas where�it�could be better. The initial learning curve feels fairly steep especially for users who are not already familiar with the Microsoft ecosystem. Because of that,�it�can be harder for our marketing team to position�it�as a user-friendly option to potential customers. Cost is also a downside, as�it�can be too expensive for smaller businesses and that ends up narrowing our target market.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

6

RA
Ruxshin A.

Hospital & Health Care, 51-100 employees

More than a year

5.0

“organized project management boost”

Pros

Working with my team on project management became much more organized with this tool and it really helped us keep everything on track.

Cons

The only downside was the price since�it�felt a little more expensive than some other options.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

MS
Manon S.

Computer Software, 500+ employees

More than a year

5.0

“sales and accounting in sync”

Pros

Bringing our sales and accounting data together was easy and it made keeping up with finances pretty effortless.

Cons

At times tracking down certain features meant clicking through more menus than I expected.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

RR
Regina R.

Information Technology and Services, 51-100 employees

More than a year

5.0

“worth every penny for warehouses”

Pros

Dynamics helps keep warehouse workflows organized and much more manageable.

Cons

It�is definitely expensive but when I look at the value�it�delivers, I'd still say the price is justified.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

SP
Shane P.

Computer Networking, 1-10 employees

Less than 6 months

2.0

“too inconvenient to use...”

Pros

It was nice having everything included in a single installation instead of needing to install every tool separately.

Cons

To me it�felt too difficult to use.

Rating Distribution

Ease of use

3

Value for money

4

Customer Support

4

Functionality

4

EH
Ely H.

Accounting, 500+ employees

Less than a year

5.0

“fits our company well”

Pros

Being fairly new to the program, it already seems like a good match for what our company needs.

Cons

I am still getting familiar with�it but at this point I haven't run into any drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

MG
Michael G.

Information Technology and Services, 1-10 employees

More than a year

4.0

“centralized tasks and smooth integration”

Pros

The integration works very well and having tasks and assignments managed from one central place has been a big advantage.

Cons

Some parts aren't very simple to do especially when�it�comes to clients trying to set things up and manage everything on their own.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

AI
Alvina I.

Accounting, 11-50 employees

Less than a year

5.0

“handy electronic invoicing”

Pros

Using their electronic invoicing has been very convenient since there's no need to write invoices manually or rely on extra tools or equipment. Just a mobile phone and a computer are enough to get everything done comfortably.

Cons

At this point I haven't run into any issues because the overall features have been excellent.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

AG
Amber G.

Performing Arts, 1-10 employees

Free Trial

5.0

“solid business tracking”

Pros

It did a decent job of helping keep track of the business overall.

Cons

The pricing didn't feel reasonable at the time and if�it�had been better, I'd consider trying�it�again.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

MR
Mark R.

Accounting, 1-10 employees

Less than a year

1.0

“frustrating and overpriced system”

Pros

The only real benefit is that you can export data to Excel.

Cons

Finding anything in�it�is unnecessarily difficult and some fields you actually need are hidden. Basic items are missing, such as the general ledger card and customer card. Once a posting has been made, you cannot go back and change�it�later. During bank reconciliation,�it�sometimes matches a completely different invoice at random. There's also no manual or helpdesk available. On top of that�it's very expensive and a calculation error in the balance is simply unacceptable.

Rating Distribution

Ease of use

1

Value for money

1

Customer Support

1

Functionality

1

KT
Krystal T.

Accounting, 11-50 employees

More than a year

4.0

“strong 365 integration”

Pros

One thing I really like is how well it integrates with 365 and the updates made from Great Plains have been a great improvement.

Cons

The interface feels outdated and finding the reports you need can be harder than�it�should be. A lot of the report and field names don't use common terms so you really have to know�it�to track down what you're looking for. Having to depend on the search feature for that feels frustrating

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

6

AT
asad t.

Chemicals, 11-50 employees

More than a year

4.0

“Helpful POS integration”

Pros

It's been really helpful and integrating it with POS systems was pretty easy.

Cons

Well some of the technical details are not always easy to work through.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

9

GT
Gaius T.

Building Materials, 51-100 employees

More than a year

5.0

“well designed ERP”

Pros

This ERP is very thoughtfully built and the way the data structure is set up gives me a lot of confidence in the product.

Cons

The user interface comes with a steeper learning curve compared with some other ERPs.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

LC
Luke C.

Building Materials, 11-50 employees

More than a year

5.0

“Customizable tool”

Pros

One of the biggest advantages is how much the system can be customized to match our specific needs. We can even have custom code added which makes it seem much more personalized to the way our business operates.

Cons

Getting comfortable and fully efficient does take time. There is definitely a learning curve so it is not something you master right away.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

PJ
Priyank J.

Information Technology and Services, 500+ employees

Less than a year

5.0

“Finance module shines”

Pros

The finance module offers strong functionality and the system is easy to configure and implement for SMEs.

Cons

Making customizations on the finance side to match specific business requirements can be difficult.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

RG
Rne G.

Construction, 51-100 employees

More than a year

5.0

“decent tool”

Pros

Being able to tailor the views and use the PowerBI integration has been a real plus.

Cons

Working with Blanket Sales Orders can slow things down for other users.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

PS
Peter S.

Financial Services, 1-10 employees

Less than a year

5.0

“overall clear layout”

Pros

The clear layout, easy handling and all the calendar features make the software very pleasant to use.

Cons

Up to now I haven't noticed any drawbacks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

DM
Dorothee M.

Industrial Automation, 500+ employees

Less than a year

3.0

“limited for larger firms”

Pros

It is easy to use and the user guidance seems user friendly throughout.

Cons

It's not really a good fit for larger, more complex companies.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

7

Functionality

6