Michael G.
Information Technology and Services, 1-10 employees
More than a year
“centralized tasks and smooth integration”
Pros
The integration works very well and having tasks and assignments managed from one central place has been a big advantage.
Cons
Some parts aren't very simple to do especially when�it�comes to clients trying to set things up and manage everything on their own.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Alvina I.
Accounting, 11-50 employees
Less than a year
“handy electronic invoicing”
Pros
Using their electronic invoicing has been very convenient since there's no need to write invoices manually or rely on extra tools or equipment. Just a mobile phone and a computer are enough to get everything done comfortably.
Cons
At this point I haven't run into any issues because the overall features have been excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Amber G.
Performing Arts, 1-10 employees
Free Trial
“solid business tracking”
Pros
It did a decent job of helping keep track of the business overall.
Cons
The pricing didn't feel reasonable at the time and if�it�had been better, I'd consider trying�it�again.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Mark R.
Accounting, 1-10 employees
Less than a year
“frustrating and overpriced system”
Pros
The only real benefit is that you can export data to Excel.
Cons
Finding anything in�it�is unnecessarily difficult and some fields you actually need are hidden. Basic items are missing, such as the general ledger card and customer card. Once a posting has been made, you cannot go back and change�it�later. During bank reconciliation,�it�sometimes matches a completely different invoice at random. There's also no manual or helpdesk available. On top of that�it's very expensive and a calculation error in the balance is simply unacceptable.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Krystal T.
Accounting, 11-50 employees
More than a year
“strong 365 integration”
Pros
One thing I really like is how well it integrates with 365 and the updates made from Great Plains have been a great improvement.
Cons
The interface feels outdated and finding the reports you need can be harder than�it�should be. A lot of the report and field names don't use common terms so you really have to know�it�to track down what you're looking for. Having to depend on the search feature for that feels frustrating
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
6