MICROSOFT DYNAMICS 365 BUSINESS CENTRAL (ERP) BY POWERWEAVE Reviews
Total 95 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars55%
4
Stars37%
3
Stars4%
2
Stars3%
1
Stars1%
Satisfaction score
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Construction, 1-10 employees
Less than a year
“fantastic fit for small businesses :)”
Pros
There are many different options available and that makes it a really good choice for small businesses.
Cons
Getting everything set up was a bit challenging at first but the support team helped me work through�it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Pharmaceuticals, 11-50 employees
More than a year
“Frustrating quotes and wasted time”
Pros
One useful part was that tasks could be handled in their own separate space without affecting the regular Dynamics 365 setup.
Cons
Beyond that, almost everything else was frustrating. Even creating a customer quote or invoice felt way more complicated than�it�should have been and Salesforce does a much better job by keeping everything together in one simpler system.�It�honestly seemed like management at Prestige Medical Imaging chose�it�mainly because�it�cost less but in day-to-day use�it�ended up wasting a lot of time.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
4
Functionality
3
Banking, 500+ employees
More than a year
“flexible microsoft integration”
Pros
It integrates well with the Microsoft ecosystem which makes adoption much simpler for companies already used to tools like Office 365. Another big advantage is the platform's flexibility since it allows customizations that can be adjusted to fit the particular needs of each business.
Cons
Even with all its benefits, there are still areas where�it�could be better. The initial learning curve feels fairly steep especially for users who are not already familiar with the Microsoft ecosystem. Because of that,�it�can be harder for our marketing team to position�it�as a user-friendly option to potential customers. Cost is also a downside, as�it�can be too expensive for smaller businesses and that ends up narrowing our target market.
Rating Distribution
Ease of use
7
Value for money
6
Customer Support
7
Functionality
6
Hospital & Health Care, 51-100 employees
More than a year
“organized project management boost”
Pros
Working with my team on project management became much more organized with this tool and it really helped us keep everything on track.
Cons
The only downside was the price since�it�felt a little more expensive than some other options.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Computer Software, 500+ employees
More than a year
“sales and accounting in sync”
Pros
Bringing our sales and accounting data together was easy and it made keeping up with finances pretty effortless.
Cons
At times tracking down certain features meant clicking through more menus than I expected.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Information Technology and Services, 51-100 employees
More than a year
“worth every penny for warehouses”
Pros
Dynamics helps keep warehouse workflows organized and much more manageable.
Cons
It�is definitely expensive but when I look at the value�it�delivers, I'd still say the price is justified.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Computer Networking, 1-10 employees
Less than 6 months
“too inconvenient to use...”
Pros
It was nice having everything included in a single installation instead of needing to install every tool separately.
Cons
To me it�felt too difficult to use.
Rating Distribution
Ease of use
3
Value for money
4
Customer Support
4
Functionality
4
Accounting, 500+ employees
Less than a year
“fits our company well”
Pros
Being fairly new to the program, it already seems like a good match for what our company needs.
Cons
I am still getting familiar with�it but at this point I haven't run into any drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Information Technology and Services, 1-10 employees
More than a year
“centralized tasks and smooth integration”
Pros
The integration works very well and having tasks and assignments managed from one central place has been a big advantage.
Cons
Some parts aren't very simple to do especially when�it�comes to clients trying to set things up and manage everything on their own.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Accounting, 11-50 employees
Less than a year
“handy electronic invoicing”
Pros
Using their electronic invoicing has been very convenient since there's no need to write invoices manually or rely on extra tools or equipment. Just a mobile phone and a computer are enough to get everything done comfortably.
Cons
At this point I haven't run into any issues because the overall features have been excellent.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Performing Arts, 1-10 employees
Free Trial
“solid business tracking”
Pros
It did a decent job of helping keep track of the business overall.
Cons
The pricing didn't feel reasonable at the time and if�it�had been better, I'd consider trying�it�again.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Accounting, 1-10 employees
Less than a year
“frustrating and overpriced system”
Pros
The only real benefit is that you can export data to Excel.
Cons
Finding anything in�it�is unnecessarily difficult and some fields you actually need are hidden. Basic items are missing, such as the general ledger card and customer card. Once a posting has been made, you cannot go back and change�it�later. During bank reconciliation,�it�sometimes matches a completely different invoice at random. There's also no manual or helpdesk available. On top of that�it's very expensive and a calculation error in the balance is simply unacceptable.
Rating Distribution
Ease of use
1
Value for money
1
Customer Support
1
Functionality
1
Accounting, 11-50 employees
More than a year
“strong 365 integration”
Pros
One thing I really like is how well it integrates with 365 and the updates made from Great Plains have been a great improvement.
Cons
The interface feels outdated and finding the reports you need can be harder than�it�should be. A lot of the report and field names don't use common terms so you really have to know�it�to track down what you're looking for. Having to depend on the search feature for that feels frustrating
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
6
Chemicals, 11-50 employees
More than a year
“Helpful POS integration”
Pros
It's been really helpful and integrating it with POS systems was pretty easy.
Cons
Well some of the technical details are not always easy to work through.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
9
Building Materials, 51-100 employees
More than a year
“well designed ERP”
Pros
This ERP is very thoughtfully built and the way the data structure is set up gives me a lot of confidence in the product.
Cons
The user interface comes with a steeper learning curve compared with some other ERPs.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Building Materials, 11-50 employees
More than a year
“Customizable tool”
Pros
One of the biggest advantages is how much the system can be customized to match our specific needs. We can even have custom code added which makes it seem much more personalized to the way our business operates.
Cons
Getting comfortable and fully efficient does take time. There is definitely a learning curve so it is not something you master right away.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
10
Information Technology and Services, 500+ employees
Less than a year
“Finance module shines”
Pros
The finance module offers strong functionality and the system is easy to configure and implement for SMEs.
Cons
Making customizations on the finance side to match specific business requirements can be difficult.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
Construction, 51-100 employees
More than a year
“decent tool”
Pros
Being able to tailor the views and use the PowerBI integration has been a real plus.
Cons
Working with Blanket Sales Orders can slow things down for other users.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Financial Services, 1-10 employees
Less than a year
“overall clear layout”
Pros
The clear layout, easy handling and all the calendar features make the software very pleasant to use.
Cons
Up to now I haven't noticed any drawbacks.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Industrial Automation, 500+ employees
Less than a year
“limited for larger firms”
Pros
It is easy to use and the user guidance seems user friendly throughout.
Cons
It's not really a good fit for larger, more complex companies.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
7
Functionality
6