WinTeam Software Reviews

Pros

So far, I've found the system quick to learn and easy to work with, which has made onboarding much less stressful for me.

Cons

haven't come across any issues or defects with it.

Pros

What leaves a strong impression on me is how clean the interface feels and the fact that F1 help is available on every screen. I also like the Portal concept, and I appreciate that customer feedback actually leads to real changes in the product.

Cons

One major drawback I've noticed is that the different modules aren't tightly integrated. It would be much more useful if vendor master files were shared across Payroll, Accounts Receivable and Accounts Payable.

Pros

it comes with a great deal of built-in features tailored for janitorial and security service providers. I find the software to be extremely sturdy and dependable.

Cons

That said, I struggle with how clunky the navigation can be. Because there's so much going on, it requires a fair amount of training and upfront effort to learn.

Pros

Once I completed some training, I found the system pretty easy to use. It's excellent for job costing and I can export data from reports or screens to build my own pivot tables.

Cons

Personally, I find that the exports are limited to raw CSV or XLS files which means I have to do extra cleanup before using the data.

Pros

I find the application's workflow smooth and it provides great core functionality.

Cons

I'd really appreciate a data dictionary or some kind of reference to simplify and speed up reporting and I think adding a few more customizable fields would be very beneficial.

Pros

What stands out to me is how simple and flexible the team's software feels when I'm using it day to day.

Cons

After a document is finalized, I find some of the email features lacking.

Pros

Every time I attend one of the sessions, I walk away having learned something new, and I can tell the facilitators really know their stuff. I think the staff does an excellent job overall.

Cons

They're far too brief, I'd much prefer the sessions be stretched to three days rather than just two.

Pros

From our side, we see the software as very flexible, and I like that it works as an all-in-one system for running our business.

Cons

setup can feel somewhat overwhelming during implementation and I think the on-screen font/view could be enlarged for easier readability which at times becomes a bit frustrating for everyday use.

Pros

Based on my experience, this platform gives me a great, well-rounded way to manage a security business without needing extra tools.

Cons

I have trouble accessing certain pieces of information because of imposed restrictions which can be frustrating at times.

Pros

Personally, it didn't take me long to understand how things work and I can already see plenty of ways I can use it to get more value out of it.

Cons

There haven't been any drawbacks for me, I find the team continuously adjusts to new suggestions and evolving requirements.

Pros

In day-to-day use, the software feels simple enough for me to work with and I appreciate that TEAM Software keeps rolling out updates to improve and expand what it can do.

Cons

getting the background functions configured can be pretty tedious and time-consuming but after they're finally set up, I'm all set.

Pros

What I notice most is the sheer number of features available, which lets me handle almost everything I need in one place.

Cons

At times it's pretty complicated and I have trouble figuring out how to use it but the customer support team is excellent and always very helpful when I reach out.

Pros

it performs well and includes the core tools a security company depends on, and I'm able to generate many different reports that actually help me make decisions.

Cons

the interface feels stuck in the 1990s, very dated and I find it somewhat clunky to use, it doesn't sync flawlessly with ADP and I personally have to go through quite a bit of effort just to sign in.

Pros

From my point of view, the platform includes a lot of industry-relevant features and I've had good experiences with customer support when I've needed help.

Cons

Sometimes I feel constrained in what I can do within our sales and work ticket workflows for certain tasks and processes. I also dislike that the CRM can't be used offline at all since we don't always have reliable cell reception.

Pros

As far as my work goes, the program includes so many features that I don't feel the need to rely on other apps to get things done.

Cons

Not a con cz I love this tool!! I discover new capabilities in the program almost every day because there's so much packed into it but usually I have to spend time researching online or actually calling customer service to figure things out.

Pros

Day to day, I'm able to move between different sections quickly, and I really like keeping multiple windows open at the same time while I work.

Cons

For me, some of the accounting tools are pretty tricky to find and use which makes certain tasks more confusing than they need to be.

Pros

What I appreciate is how it ties different parts of our organization together so everything lives inside one connected system.

Cons

Personally I think the report builder needs more customization options so I can get detailed data that meets various users' needs effectively.

Pros

Speaking from experience in the building and security contractor space, I find this product covers nearly everything we need. Even though it's built on an older framework, I still see it as very powerful and essential for managing our operations, and I genuinely enjoy working with the team behind it.

Cons

I've noticed the platform sits on an older framework and in my experience it can make it difficult to push through new ideas and innovations.

Pros

Navigating through the software feels easy to me, and I especially enjoy using the flowchart diagrams while working through processes.

Cons

We've found that several reports we relied on in our previous scheduling system are missing and the ones that do exist feel clunky and difficult to use.

Pros

Whenever issues come up, I've noticed customer service usually responds quickly and helps me get things sorted out.

Cons

Honestly, I end up having to pay for almost everything and even basic customer service questions often get turned into paid training sessions.