Last Updated
Overview
Clubspeed software offers top venue management software for Family Entertainment Centers that enhances guest experiences, boosts revenue, and improves efficiency. Though some users suggest bridging gaps between platforms, it remains user-friendly and visually impressive from the customer's perspective.
Overall Rating
Based on 8 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Clubspeed Specifications
- Budgeting Tools
- Attendee Communication
- Registration Management
- Venue and Resource Management
What Is Clubspeed?
Overview
Clubspeed, a cloud-based venue management software, evolves with the entertainment industry. Featuring a flexible API and innovative tools, it drives revenue, streamlines operations, and future-proofs businesses. Designed for efficiency, Clubspeed offers automated systems, centralized data, and comprehensive solutions to manage, monitor, and promote businesses while enhancing the guest experience and streamlining overall processes.
Clubspeed Pricing
- Core: $399/month
- Premium: $699/month
- Enterprise: Custom quote
Request a detailed Clubspeed price analysis that suits your business size and settings.
Disclaimer: The pricing is subject to change.
Clubspeed Integrations
- Twilio
- ProSkill
- Freshdesk
- Embed
- Sacoa
- Intercard
Who Is Clubspeed For?
Clubspeed software helps manage various recreational events, including:
- Karting
- Trampoline
- FEC
- Golf
- Amusement Park
- Arcade
- Axe Throwing
- Batting Cages
Is Clubspeed Right For You?
Clubspeed has revolutionized the market by introducing advanced features like online booking, gamification, and CRM tools. Now serving over 1,500 clients in 70+ countries, the platform supports diverse attractions and is continually evolving to enhance revenue, customer experience, and operational efficiency for Family Entertainment Centers worldwide.
Do you still need to figure out Clubspeed? Our team can provide expert assistance with any further queries. Call (661) 384-7070.
Clubspeed Features
Touchscreen Point of Sale (POS)
The Clubspeed POS kiosk is designed to streamline various tasks. It enables the completion of customer registrations, event bookings, and activity scheduling. It also facilitates the sale of merchandise and gift cards and the logging of food items and sales.
Customer Relationship Management (CRM)
Customers are managed efficiently through a user-friendly venue CRM. The system allows for searching the database for contacts, emailing event confirmations, maintaining customer communication, handling online pre-registrations, and more.
Cashless Card Systems
As cash usage declines, the software integrates a variety of cashless payment options to streamline the checkout process, making it easier for customers to purchase or recharge gaming cards. This approach enhances convenience and efficiency in transactions.
Gift Card Management
Clubspeed's gift card module easily manages both physical and e-gift cards. The customization and printing of physical gift cards are taken care of, allowing the focus to remain on sales. This feature simplifies gift card management and enhances the selling process.
Reporting and Analytics
Custom reports on key aspects such as sales, marketing, finances, and operations provide critical business intelligence. Additionally, Clubspeed offers tailored integration with fiscal printers and software, enhancing operational insights and efficiency.
Pros And Cons of Clubspeed
Pros
Effective tool for managing the entire venue, including event scheduling
Promotes gamification
User-friendly, with a professional and impressive aesthetic
Helpful and responsive support team, eager to assist and develop new features
Cons
Some desired features are not yet released but are in development
The software could benefit from bridging a few gaps between existing platforms
Clubspeed Reviews
Total 8 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Entertainment, 11-50 employees
More than a year
“Top notch customer support”
Pros
The biggest advantage of Clubspeed for me is the exceptional support we receive. While everything usually runs smoothly, the assistance we get when issues arise is incredible. We can reach support by phone during all operational hours, emails are answered quickly and thoroughly and best of all, we can schedule regular Zoom meetings to discuss new features, bugs, ideas, and areas for improvement. This level of communication and collaboration is what distinguishes Clubspeed from other companies I've encountered, including many of our partners. It's this unified effort toward achieving common goals that makes our partnership successful.
Cons
The main downside for us could also be a plus for others. The system's diversity sometimes feels like a bit overwhelming. With so many functions tailored for different businesses, it often seems like certain features aren't fully fleshed out. While others might love the food and beverage integration, we're focused on wanting things to be simpler and more efficient for karting-related features.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Entertainment, 11-50 employees
More than a year
“excellent follow-up and support”
Pros
The customer service is fantastic, even during hectic times when something isn't functioning properly. The team is very patient and works hard to find answers, following up effectively. It really sorts out a lot of our issues.
Cons
Honestly I don't have any complaints. Whenever something came up, they were super eager to help us find a solution.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Recreational Facilities and Services, 11-50 employees
More than a year
“Easy to learn and has all the needed features”
Pros
The software is so simple to learn and has all the features we need to operate our karting facility. Pulling and analyzing reports is simple and when we encounter a problem, a quick phone call usually resolves it.
Cons
I have no complaints at all, really.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Clubspeed offer an API?
Yes, Clubspeed provides API access.
What language does Clubspeed support?
Clubspeed supports multiple languages, including English, Spanish, French, Italian, German, Russian, Chinese, and Polish.
Does Clubspeed offer a mobile app?
Yes, Clubspeed offers a customizable mobile app, compatible with both iOS and Android platforms.
What other apps does Clubspeed integrate with?
Clubspeed integrates with Twilio, ProSkill, Freshdesk, Embed, Sacoa, and Intercard.
What types of pricing plans does Clubspeed offer?
Clubspeed cost structure includes three distinct pricing plans with their price ranging from $399-$699/month. Users can request a custom quote for a detailed price analysis for the Enterprise tier and decide upon the most suitable plan for their business.
Who are the typical users of Clubspeed?
Clubspeed software efficiently manages a wide range of recreational events, including karting, trampolines, FECs, golf, amusement parks, arcades, axe throwing, batting cages, bowling alleys, escape rooms, laser tag, obstacle courses, rope courses, zip lines.
What level of support does Clubspeed offer?
Clubspeed provides support through phone and email.