Last Updated
Overview
iVvy's venue management software automates tasks, centralizes operations, and boosts efficiency, helping venues increase revenue and streamline processes like quotes, invoices, and reports. However, language barriers sometimes affect tech support, though the sales team is effective and leaves customers feeling optimistic.
iVvy Venue Management Specifications
- Budgeting Tools
- Attendee Communication
- Registration Management
- Venue and Resource Management
iVvy Venue Management Features
Quick Quotes And Contracts
Quickly create quotes and contracts, allowing customers to sign digitally or on a printed copy. It streamlines the process, reducing time and ensuring efficient documentation, whether remotely or in person.
CRM
Capture and generate leads, record tasks, activities, and all email interactions, and offer a unified view of customer engagement across all channels. It ensures a comprehensive understanding of every customer touchpoint and streamlines management.
Invoices And Payments
Easily invoice clients, process online payments and generate revenue reports comparing costs against budgets. It streamlines financial management and helps track performance across cost centers for better decision-making.
Reporting And Analytics
iVvy Venue Management offers an intuitive dashboard, custom report builder, and automated reporting to save time while providing comprehensive insights across the business. It enables data-driven decision-making and enhances overall operational efficiency.
Volume Contracts
Generate quotes and contracts for LNR business directly through the iVvy CRM, streamlining client engagement and documentation. This solution simplifies transaction management, ensuring efficient communication and record-keeping.
Pros And Cons of iVvy Venue Management
Pros
The delegate info is well-organized and easy to navigate
Ivvy is a user-friendly system that allows for self-teaching
The booking & management features help in handling multiple sessions
Closing sales and managing BEO (banquet event orders) is seamless
Cons
Poses technical difficulties
The integrated website calendar and other features are not customizable
Difficulty following steps in ticketing without staff assistance
iVvy Venue Management Reviews
Total 25 reviews
4.4
All reviews are from verified customers
Rating Distribution
5
Stars56%
4
Stars28%
3
Stars16%
2
Stars0%
1
Stars0%
Share your experience
Stacy
Casuality, 1-10 employees
More than a year
“Support response time could be improved”
Pros
I'm really impressed with how quickly my issue was resolved.
Cons
It takes a lot of time to reach and then contact support or someone from support to get back to me.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
3
Functionality
5
Katie
Hospitality, 51-100 employees
More than a year
“Reliable and powerful event software”
Pros
Someone recommended me iVvy six years ago and it has never let me down. It's an amazing event software system that has helped improve event sales, planning, reporting, and more. The system's CRM, reporting, templates, contracts, and BEOs are all fantastic. Plus, the iVvy team is great!
Cons
I have no negative feedback at all. I've loved iVvy since I started using it six years ago at my previous job.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Angela
Casuality, 51-100 employees
More than a year
“Easy-to-use system with a great design”
Pros
I really like how the system looks and feels and how easy it is to use.
Cons
The reporting function isn't as customizable as I'd like for my specific needs.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
7
Frequently Asked Questions
Does iVvy Venue Management offer an API?
Yes, iVvy Venue Management provides API access.
What language does iVvy Venue Management support?
iVvy Venue Management supports the English language.
Does iVvy Venue Management offer a mobile app?
While iVvy Venue Management does not offer a dedicated mobile app, it does provide accessibility through browsers of various hand-held devices.
What other apps does iVvy Venue Management integrate with?
iVvy Venue Management integrates with Infor, Xero, Authorize.Net, Myob, Globalpayments, Afterpay, Google Analytics, and many more third-party applications.
What types of pricing plans does iVvy Venue Management offer?
iVvy Venue Management cost depends on the size and scope of a business. Users can request a custom quote for a detailed price analysis that suits their work settings.
Who are the typical users of iVvy Venue Management?
iVvy Venue Management software assists in managing a range of recreational facilities, such as hotels, hospitality groups, function centers, stadiums, sports clubs, restaurants, catering companies, universities, educational institutions, and government or public spaces.
What level of support does iVvy Venue Management offer?
iVvy Venue Management provides support through a 24/7 live representative, phone, chat, email/help desk, a knowledge base, and FAQs/forums.