Peek Pro

It gives businesses a booking flow that customers can use on its website to select an activity, date, time, and number of guests, then pay online. It can also include elements such as dynamic pricing, waitlists, and upsells during checkout. Tour and activity operators benefit from it because customers can book without calling or visiting in person. Guests also get benefits because they can make a reservation whenever they are ready.

The software has an in-person checkout system (accessible via an iPad or the native iOS app) that allows staff to process physical walk-up tickets, equipment rentals, and on-the-spot retail or merchandise add-ons in seconds. This benefits the front-desk staff and tour guides most, who need to manage long lines of walk-up customers smoothly without crashing the digital inventory.

Peek Pro identifies customers who began a booking but did not complete payment. It can send follow-up messages by text or email to encourage them to return and finish the purchase. This is valuable for marketing managers and business owners who want to rescue warm leads and maximize sales without spending extra money on paid advertisements to win those customers back.

It allows guests to register their interest when an activity or time slot is sold out. If a place becomes available because another guest cancels, Peek Pro can notify the waiting guest and offer the open spot. Operators benefit from it because cancelled spaces have a better chance of being filled, and this feature also benefits eager customers who missed the initial ticket window but still want a chance to attend.

The software allows a business to set different prices according to demand, availability, date, time, season, or special events. For example, an operator can charge more for a busy Saturday tour and use a lower price to attract bookings on a quiet weekday. Owners and revenue managers benefit from it because they can manage prices more deliberately instead of using one fixed price for every booking slot.

The platform has a centralized mobile customer portal where guests can autonomously view tickets, request self-service rescheduling, sign digital waivers in advance, and process post-activity tips or feedback requests. It benefits travelers who expect instant, paperless control over their itinerary without waiting on hold, and operations staff who are freed from answering endless phone calls for simple booking changes and manual waiver paperwork at check-in.

This one is an embedded AI assistant (Peek Copilot) designed to handle automatic day-to-day administrative workloads. Instead of you doing everything by hand, this tool automatically changes your ticket prices to make you the most money, writes your marketing emails and social media posts, organizes your staff schedules, and automatically builds your daily sales reports.