Overview

Peek Pro helps tour and activity operators manage bookings, payments, and customer communication from one platform. Its feature-rich dashboard may feel overwhelming at first, especially for new users. Still, its automation tools and real-time scheduling make daily operations smoother and more efficient for growing businesses.

Peek Pro Specifications

Attendee Communication

Registration Management

Marketing Tools

Communication Tools

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What Is Peek Pro?

Peek Pro is a cloud-based booking and management software designed for tour and activity operators. It serves businesses in travel, tourism, and experience-based industries by offering tools to streamline reservations, simplify operations, and improve customer interactions. The platform helps address common challenges like overbookings, manual scheduling, and administrative overload, allowing operators to focus more on delivering quality experiences. Its integrated approach to business management makes it especially valuable for operators looking to grow efficiently while reducing time spent on backend tasks.

Peek Pro Pricing

Peek Pro cost varies based on your business type and specific requirements. You can get pricing to find the plan that best fits your needs.

Peek Pro Integrations

Watch a free Peek Oro demo to learn about its integrations.

Who Is Peek Pro For?

The software is built to support businesses of all sizes and operates across a wide range of industries, such as:

  • Adventure tours (e.g., ziplining, ATV, rafting)
  • Boat tours and rentals
  • Museums and cultural attractions
  • Food and drink experiences (e.g., tastings, tours)
  • Outdoor and nature experiences
  • Water sports and diving centers
  • Sightseeing and city tours

Is Peek Pro Right For You?

Peek Pro is a solid choice for businesses because it saves time, reduces administrative stress, improves customer satisfaction, and supports growth. It helps streamline daily operations, boosts booking efficiency, enhances communication, and gives business owners more control over scheduling, payments, and customer interactions in one place. Overall, it’s a reliable solution for businesses looking to simplify operations and deliver smoother customer experiences.

Still not sure if Peek Pro is right for you? Contact our customer support team at (661) 384-7070, they’re ready to help you find the right solution for your business.

Peek Pro Features

Peek Pro offers a streamlined online booking system that enables businesses to manage reservations seamlessly. It supports real-time availability updates, reducing the chances of overbooking and enhancing customer satisfaction by providing a smooth booking experience. ​

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The software includes a robust POS system that facilitates on-site sales, including walk-up bookings and merchandise purchases. This integration helps businesses increase revenue by capturing every sales opportunity efficiently. ​

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Peek Pro automates customer interactions by sending timely reminders, confirmations, and follow-up messages. This feature ensures consistent communication, reducing no-shows and enhancing the overall customer experience.

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With dedicated mobile applications, Peek Pro allows business owners and staff to manage operations from anywhere. Features like real-time check-ins and manifest access provide flexibility and ensure smooth operations even while on the move. ​

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The platform offers customizable reporting tools that provide insights into various aspects of the business. These analytics help in making informed decisions, tracking performance, and identifying areas for improvement. ​

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Pros And Cons of Peek Pro

Pros

  • User-friendly interface

  • Effective booking and scheduling tools

  • Customizable email templates

  • Automated customer communications

  • Responsive customer support

Cons

  • Issues with payment processing, according to software users

  • Lack of certain advanced features

Peek Pro Reviews

Total 21 reviews

3

All reviews are from verified customers

Rating Distribution

5

Stars

38%

4

Stars

5%

3

Stars

14%

2

Stars

10%

1

Stars

33%

Share your experience

S

Sara

Guided Tour Business, 1-10 employees

More than a year

2.0
August 2025

Non-Existent Customer Service & Bugs

Pros

Reservations come through accurately.

Cons

Terrible Customer Service. Fees taken out of tips. Continual bugs in apps and browser.

Rating Distribution

Ease of use

6

Value for money

3

Customer Support

1

Functionality

6

JB

John Bartlett

GhostlyEmprise, 1-10 employees

More than a year

1.0
June 2025

Absolutely HORRIBLE customer service

Pros

It did the job to track bookings

Cons

Terrible customer service. Chat doesn't work (and starts as AI), Tickets are not responded to in a timely manner, and you cannot update or edit. Phone is just AI (and then opens a ticket - which does no good). The entire process is broken and non-responsive. And forget about ever talking to anyone, Their 24X7 support is just AI garbage

Rating Distribution

Ease of use

3

Value for money

2

Customer Support

1

Functionality

5

J

Jennie

Sports, 11-50 employees

5.0
March 2025

Packed with the most advanced features

Pros

Peek offers more advanced features than Fareharbor. Also scheduling activities is a simple task with it and I love how the interactive calendars allow me to work seamlessly with my clients.

Cons

Some of the report features are tricky to reconcile with my QuickBooks especially when it comes to payouts and tax reporting.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

Frequently Asked Questions

Schedule a free Peek Pro demo to learn more about its integrations.

Yes, Peek Pro software has a mobile app.

Peek Pro software supports English.

Peek Pro price depends on user needs. Users can also get a custom quote according to their needs.

Yes, Peek Pro software offers an API.

Peek Pro software offers phone support, email, chat, FAQS, and a Knowledge Base.

Peek Pro software is used by adventure tours, boat tours, museums and many more.