Overview

Tripleseat event management is a platform that helps venues streamline booking, planning, and client communication. Although the discussion tabs could be more user-friendly, the software simplifies complex event workflows, making it easier for businesses to manage operations and improve customer satisfaction.

Tripleseat Specifications

Budgeting Tools

Attendee Communication

Registration Management

Venue and Resource Management

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What Is Tripleseat?

Overview

Tripleseat software is designed for the hospitality industry, particularly restaurants and unique venues. It helps streamline the complex process of managing events, offering solutions that simplify booking, client communication, and coordination. Tripleseat addresses challenges like scattered workflows, manual data entry, and disjointed communication, enabling businesses to handle events more efficiently from start to finish.

Tripleseat Pricing

Tripleseat cost will differ depending on your organization type and needs. Users can get pricing for the plan that best suits them.

Tripleseat Integrations

The software seamlessly integrates with various popular business applications, including:

  • Facebook
  • Doordash
  • Google Calendar
  • Mailchimp
  • Infor
  • Stripe
  • Square
Watch a free Tripleseat demo to learn more about its integrations.

Who Is Tripleseat For?

The software is designed for businesses of all sizes across various industries and sectors, such as:

  • Restaurants
  • Hotels
  • Catering
  • Weddings
  • Breweries
  • Wineries
  • Bars and nightclubs

Is Tripleseat Right For You?

As one of the leading platforms in the industry, Tripleseat is trusted by thousands of venues to enhance productivity and improve guest experiences. It makes it easier to manage multiple events and grow revenue without overwhelming staff. The software is also scalable and secure.

Still not sure if Tripleseat is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make the best decision. 

Tripleseat Features

Tripleseat's 2D Floorplanning enables venues to create customizable event layouts. Users can easily design seating arrangements and room configurations, ensuring accurate planning. This enhances efficiency, eliminates guesswork, and provides clients with clear visual representations of their event setups.

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This feature offers immersive virtual tours of event spaces, allowing clients to explore venue layouts in detail before booking. This interactive experience improves client engagement, reduces site visit needs, and helps event planners secure bookings with greater confidence.

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Tripleseat Tickets streamline the ticketing process for events, allowing venues to sell tickets directly through the platform. This simplifies management by integrating ticket sales with event planning, providing an all-in-one solution for seamlessly tracking attendees and payments.

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Users can enable venues to accept online event inquiries and bookings directly from their websites. This speeds up the booking process, reduces administrative workload, and enhances customer experience by enabling clients to book events in real-time without delays.

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The software helps businesses promote their event spaces to potential clients. Tripleseat offers tools for creating marketing campaigns, managing leads, and tracking inquiries. This boosts venue visibility, attracts more bookings, and strengthens marketing efforts, ultimately driving revenue growth.

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Pros And Cons of Tripleseat

Pros

  • Intuitive software

  • Easy to deploy

  • Customizable

  • Greatly increases productivity and efficiency

Cons

  • Email functionality could be better

  • General reporting could have more user-friendly options, according to software users

  • Lead management feature can be improved, according to software users

Tripleseat Reviews

Total 75 reviews

4.6

All reviews are from verified customers

Rating Distribution

5

Stars

64%

4

Stars

29%

3

Stars

7%

2

Stars

0%

1

Stars

0%

Share your experience

T

Trenton

Entertainment, 11-50 employees

Less than a year

4.0
Sep 01, 2024

I am satisfied and happy about it.

Pros

I appreciate that they strive to help to increase the revenue for hostesses when it comes to their events.

Cons

I think Some users might miss out on features because they're not well highlighted.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

8

B

Bryan

Hospitality, 51-100 employees

Less than 6 months

5.0
Sep 01, 2024

Excellent event management tool

Pros

Tripleseat is extremely user-friendly, easy to set up and customize, and has fantastic reporting features! I really like this software.

Cons

More customization options would really help integrate this software with our systems.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

V

Vanessa

Entertainment, 1-10 employees

Less than 6 months

4.0
Jun 01, 2024

Customer service is amazing!!

Pros

I can actually speak to real people for setup, onboarding, and support, this is really great.

Cons

I wish a more there was a more functional user interface, something similar to competitor sites.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

8

Frequently Asked Questions

Yes, Tripleseat offers an API.

Tripleseat supports the English language.

Tripleseat integrates with Google Calendar, Stripe and Square.

Tripleseat supports Android and iOS devices.

Tripleseat price depends on your business needs. Users can get pricing for a tailormade plan.

The typical users of Tripleseat are those in the catering, hotels, and hospitality industries.

Tripleseat offers email, chat, phone support, a Knowledge Base, and FAQs.