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Overview
AutomatedService provides a versatile field service management platform to enhance profitability by unifying back-office, mobile, and customer-facing operations. While it can involve a learning period due to its extensive capabilities, its industry-specific features and powerful integrations deliver a significant return, which make it a compelling choice for improving complex enterprises.
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Starting Price
Custom
AutomatedService Specifications
- Work Order Management
- Scheduling & Dispatching
- Mobile Access
- Customer Management
What Is AutomatedService?
AutomatedService is designed to simplify operations of service-based businesses through its advanced features and capabilities. The platform addresses the challenges of chaotic, paper-based workflows by digitizing and connecting every stage of the service lifecycle. AutomatedService features like integrated work order management and mobile workforce connectivity empower businesses to reduce administrative overhead that eliminates costly errors and accelerate the service-to-cash cycle to drive efficiency and revenue growth for companies of any scale.
AutomatedService Pricing
AutomatedService Integrations
The software supports integration with multiple business systems and platforms, such as:
- Sage 100
- REPAY
- Acumatica Cloud ERP
- QuickBooks
- ScanForce
Who Is AutomatedService For?
AutomatedService software is ideal for a wide range of service-based industries and sectors, including:
- Field service companies
- B2B customers
- Sales enterprise
- Subcontractors
Is AutomatedService Right For You?
AutomatedService is an ideal platform for service enterprises that rely on Sage 100 and struggle with inefficient, manual workflows. The platform represents a long-term partnership focused on improving the specific operational needs of businesses. AutomatedService software provides the ability to unify sales, service, and accounting into a single, cohesive system which makes it a strategic investment for businesses looking to maximize profitability.
Still unsure about AutomatedService? Contact our support team at (661) 384-7070 for further guidance.
AutomatedService Features
AutomatedService
AutomatedService is a comprehensive business software designed to assist with back-office operations in field service companies. The solution acts as a central platform, which brings all critical processes into a unified system. The purpose is to provide a company with complete oversight and control by improving its entire workflow.
Online Service Portal (OSP)
The Online Service Portal is a web-based application that allows authorized individuals to handle their own information needs. It gives clients, subcontractors, and the workforce access to view and manage service-related information in real time. This means people can access service history, submit new service requests, and track job statuses from any device.
OSP Mobile 2.0
OSP Mobile 2.0 is a next-generation mobile solution created with the field-based workforce as a priority. It equips technicians with an effective set of tools to improve their workflows, handling a range of tasks from job details to inventory management. This technology eliminates paper-based processes and allows technicians to transfer job activities directly to the back office.
Service Scheduler Plus
Service Scheduler Plus is an intelligent technology that is built into the AutomatedService platform. It assists dispatchers in finding the most appropriate technician for a job by considering factors like location, skill set, and availability. The outcome is a more effective scheduling process that can help reduce drive time, increase billable hours, and lower monthly fuel costs.
Advanced Job Costing | Service | Mobile Solution
This solution offers a mobile-based option for companies that use Sage 100 Job Costing. It allows the workforce to document their activities, supporting all main job costing and accounting features from the field to the general ledger. Accessible on a mobile tablet, the solution lets field workers access work history and manage inventory needs directly from the job site.
Pros And Cons of AutomatedService
Pros
Simplifies processes and reduces time on repetitive tasks
Offers a connected workflow through deep system integrations
Allows businesses to scale operations without major disruptions
Cons
Customer support can be quicker to resolve blockers
Custom setups can require extra configuration and consulting
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Frequently Asked Questions
Who are the typical users of AutomatedService?
The typical users of the software are sales enterprise, subcontractors, B2B customers, and field service companies.
Does AutomatedService offer an API?
Information regarding the vendor’s API availability has not been provided.
What language does AutomatedService support?
AutomatedService currently supports English.
What types of pricing plans does AutomatedService offer?
AutomatedService price structure has not been listed publicly on the website. Users can reach out for a customized quote based on their business needs.
Does AutomatedService have a mobile app?
Yes, AutomatedService offers a mobile app.
What other apps does AutomatedService integrate with?
The platform’s integration capabilities support a wide range of platforms, including REPAY, ScanForce, QuickBooks, Acumatica Cloud ERP, and Sage 100.
What level of support does AutomatedService offer?
AutomatedService offers support through phone, email and an online service portal.