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Overview

FieldEx software provides comprehensive field service management, aiding in the coordination of maintenance workflows and asset tracking. While there may be some limitations in flexibility and customization, its extensive AI-driven features and real-time technician visibility justify the cost for growing teams.

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Starting Price
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FieldEx Specifications

Work Order Management

Scheduling & Dispatching

Mobile Access

Customer Management

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What Is FieldEx?

FieldEx is a specialized operational platform built to manage high-value assets and mobile workforces in the modern service economy. By centralizing work order management, asset history, and smart scheduling into a single interface, it empowers businesses to eliminate manual paperwork and reduce equipment downtime. The software addresses specific pain points such as fragmented communication and reporting delays, offering scalable solutions for teams managing everything from EV chargers to complex manufacturing machinery.

FieldEx Pricing

The FieldEx cost is based on three plans:

  • Growth: $15/user/month
  • Pro: $50/user/month
  • Enterprise: Custom pricing
Request a personalized FieldEx pricing quote for your business.

Disclaimer: The pricing is subject to change.

FieldEx Integrations

The software supports integration with multiple platforms, such as:

Request a FieldEx demo to understand its features and potential compatibility.

Who Is FieldEx For?

FieldEx is ideal for a range of industries, including:

  • Construction
  • Manufacturing
  • Healthcare
  • Retail
  • Fleet
  • Telecommunications

Is FieldEx Right For You?

If your business manages distributed, high-value equipment and struggles with operational visibility, FieldEx is likely the ideal solution. It stands out in the niche of renewable energy and infrastructure maintenance, with its ability to bridge traditional management with AI-driven predictive insights. The platform’s scalability ensures that small teams can leverage professional tools while large enterprises benefit from its robust SLA tracking and IoT integration.

Still not sure about FieldEx? Contact our support team at (661) 384-7070 for further guidance.

FieldEx Features

This core feature enables teams to create, assign, and track repair tasks with real-time accuracy. It eliminates the friction of manual dispatching by automating ticket generation from customer communications, ensuring that technicians receive all necessary job details, parts requirements, and historical notes directly on their mobile devices.

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FieldEx provides a permanent digital record for every piece of equipment in the system. By using QR code or barcode scanning, field technicians can instantly access a machine’s full service history, allowing for faster diagnostics and ensuring that all maintenance activities align with manufacturer warranty requirements.

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The platform moves businesses from a reactive break-fix model to a proactive service strategy. Users can set up automated calendars and triggers for recurring inspections and tune-ups, which significantly reduces the risk of unexpected equipment failure and extends the operational lifespan of high-value infrastructure assets.

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This feature allows for the digitization of complex inspection processes through smart checklists. Technicians follow step-by-step guides that can include photo evidence and digital signatures, which are then automatically converted into professional PDF reports for clients, providing transparent verification of work completion and compliance standards.

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Pros And Cons of FieldEx

Pros

  • Outstanding customer support, responsive and very helpful

  • Easy to navigate and user-friendly interface

  • Efficient job tracking and asset management

Cons

  • Reporting and dashboards could use more options

  • Occasional minor bugs and performance issues

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Frequently Asked Questions

FieldEx is available in English, Mandarin, and Spanish.

The software supports integration with multiple platforms, such as Salesforce, Zendesk, Microsoft 365 software, Google Calendar, NetSuite, Cin7 Core, and Calendly software.

Typical users include industries like construction, manufacturing, healthcare, retail, fleet, and telecommunications.

FieldEx offers support through contact form and documentation.

The FieldEx price is based on three plans: Growth ($15/user/month), Pro ($50/user/month), and Enterprise (Custom pricing). Request a personalized FieldEx pricing quote for your business.

Yes, FieldEx offers an API.

Yes, FieldEx has a mobile app for Android and iOS.

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