Housecall Pro Software Reviews

Pros

Nothing at all; they lack professionalism, and their customer support is awful.

Cons

Everything. I did not like them at all. 0% rating.

Pros

The scheduling and invoicing features are a real game-changer for me.

Cons

I wish the mobile app had more customization options for my business needs.

Pros

For the most part, the core program is excellent. Jobs, estimates, scheduling, etc. However...

Cons

The payroll is so full of bugs it needs several cans of Raid to handle them. The whole money section is a mess. I can't get it under control at all. And the reports leave a lot to be desired as well. Frustrated...

Pros

Its intuitive design and layout are easy on the eyes and quite self-explanatory.

Cons

I got spammed with phone calls from a salesman every day until I subscribed to their service.

Pros

The fee is very reasonable, offering great value for the money.

Cons

The chat bubble option is just there for looks. They take forever to assist, if at all.

Pros

What makes Housecall Pro stand out is its customer management features with invoicing, scheduling, and service dates and times.

Cons

There are times when the app would freeze up, preventing me from getting valuable customer information.

Pros

Housecall Pro stands out as a powerful business management solution for home service professionals.

Cons

However, users might find the cost relatively high depending on their business needs.

Pros

Top-notch marketing product and appointment calendar; scheduling is simple and professional. I recommend it.

Cons

Facilitates very professional and straightforward scheduling. I recommend it.

Pros

The app is very easy to use. It's quite intuitive and simplifies task management.

Cons

This app is geared toward businesses in a specific niche, like handyman services and the like, but it was not a good fit for my business.

Pros

Helps keep my at-home client visits separate from my other scheduling platforms.

Cons

I'd appreciate it if the platform could integrate more easily with my other scheduling software.

Pros

Not much anymore. It used to be good, but they keep trying to add features and nothing seems to work right.

Cons

I hate that they never take responsibility. If you get to talk to someone, they act like you are wasting their time.

Pros

I like everything about Housecall Pro's diverse options.

Cons

I like everything about Housecall Pro's diversified options.

Pros

The built-in system does a really nice job of keeping employees and customers connected in one place.

Cons

I needed more than the two-week trial period to fully learn my way around everything.

Pros

We still haven't found Housecall Pro to be user-friendly.

Cons

It just doesn't seem worth the risk.

Pros

Scheduling jobs is simple and the platform makes it simple for field staff to access what they need while they're out working.

Cons

The weaker areas are reporting, billing and the QuickBooks integration which could be better connected and more reliable.

Pros

Being able to view the full schedule in one place makes a big difference and dispatching jobs is hassle-free. The invoicing feature is also really useful since it lets us collect payments directly through the software.

Cons

Booking a job in Housecall can be a little time-consuming because the process goes through multiple pages.

Pros

Keeping track of appointments, invoices and payments is much more organized with this platform especially for home service businesses.

Cons

The monthly pricing can feel a bit expensive, particularly as the company grows in size.

Pros

Keeping up with client appointments has been really convenient and it helps me stay organized with my jobs while always knowing exactly where I am in my schedule.

Cons

On the flip side, I'd like to see more customization for how generated documents and forms look especially things like invoices and contracts.

Pros

Nothing about this company stood out positively to me.

Cons

They misled me just to win my business by promising a gift card that never came through.

Pros

HouseCall Pro is very simple to handle and feels very user-friendly. The interface is excellent and makes everything simple to use.

Cons

Honestly I haven't run into any issues while using HouseCall Pro.