Last Updated
Overview
Launch27 simplifies scheduling and booking for service businesses to help them streamline overall operations. Although its occasional downtime can be an issue, users laud its reliable online payment system for smooth transactions. Launch27 brings an easy-to-use interface that enhances business efficiency, improves customer experience, and automates tasks.
Overall Rating
Based on 73 users reviews
4.6
Rating Distribution
Positive
90%
Neutral
10%
Negative
0%
Starting Price
Custom
Launch27 Specifications
- Work Order Management
- Scheduling & Dispatching
- Mobile Access
- Customer Relationship Management (CRM)
What Is Launch27?
Launch27 is an advanced and robust booking and scheduling platform structured for service-based cleaning businesses. It systemizes operations by automating workflows, reducing administrative tasks, and offering a reliable online payment system. Such tools streamline tasks like time estimates for jobs, auto reminders, and set up recurring appointments. Launch27 has a user-friendly interface and brings efficient features to your disposal. It allows businesses to focus on providing service to their customers and achieve sustainable growth without worrying about manual admin tasks.
Launch27 Pricing
The Launch27 price ranges in the following three plans:
- Base: $75/month or $765/year
- Pro: $150/month or $1,530/year
- Plus: $299/month or $3,049.80/year
Disclaimer: Prices are subject to change.
Launch27 Integrations
Launch27 integrates seamlessly with the following apps:
- Zapier
- Launch27pay
- QuickBooks
- Google Analytics
- Google Calendar
- Twilio
Who Is Launch27 For?
Launch27 software is developed for small startups and growing businesses in the cleaning service industry.
Is Launch27 Right For You?
Launch27 is a robust solution for cleaning service businesses and helps streamline bookings, scheduling, and payments. Launch27 comes with easy-to-use features that help optimize the productivity of any cleaning service business and help it grow efficiently. With extensive tools for simplifying tasks, Launch27 software is becoming a leading choice for cleaning service businesses, such as Just Maid 4 You, Companion Maids Cleaning Services, and Superb Maids.
Are you still unsure about Launch27? Contact us at (661) 384-7070 for further guidance regarding any questions.
Launch27 Features
Appointment Scheduling Software
This feature helps customers easily book appointments directly on the Launch27 website at any time. It has customizable, mobile-friendly options, which allow users to adjust fields and designs to match their brand.
Real-Time Availability Displayed On Your Website
It empowers customers to view your real-time availability and schedule appointments independently. It enhances customer convenience and attracts more clients by offering a smooth online booking experience.
Credit Cards Processed On Your Site
Launch27 enables users to process credit card payments directly on your website. It offers location-based pricing and scheduling, resulting in smooth operations all the way.
Recurring Appointments
The software helps turn occasional clients into regulars by offering discounts for recurring appointments. It makes it easier to grow their business by encouraging repeat bookings and consistent revenue.
Drag-n-Drop Job Scheduling
This user-friendly feature by Launch27 assists with job scheduling by allowing you to drag and drop appointments on a calendar or map. It simplifies dispatching, ensuring all teams stay organized.
Analytics Dashboard
The software assists users in tracking sales, client growth, and top-performing services. It also provides valuable insights to help users identify opportunities for business growth and improve client retention.
Pros And Cons of Launch27
Pros
Efficient business operation tools
Automated notifications for clients
Reliable online payment system
Prompt support and setup assistance
Cons
Some users note that there is a lack of refund policy clarity, so users might have to ask on their own
Frequent downtime issues
According to some users, updates for features should be regular to improve the experience
Launch27 Reviews
Total 73 reviews
4.6
All reviews are from verified customers
Rating Distribution
5
Stars74%
4
Stars16%
3
Stars5%
2
Stars4%
1
Stars0%
Share your experience
Facilities Services, 1-10 employees
More than a year
“Awesome customer service”
Pros
The customer service is fantastic and the product really helps me run my business more smoothly!
Cons
It's closed on weekends but it hasn't really been a big deal for me. It hasn't affected my workflow much.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Hospitality, 1-10 employees
Less than 6 months
“Great choice for booking services”
Pros
The customer support was absolutely top-notch from the very beginning. They made the entire process of getting started so much easier than I expected.
Cons
NO CONS. Setting up pricing and services was pretty simple and I got it all done without any issues.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Capital Markets, 11-50 employees
More than a year
“Not happy with it”
Pros
It worked well for a while but honestly, their team let me down. A lot of the features I paid for or were promised aren't working right, and customer service isn't very flexible.
Cons
I paid for the full year upfront but didn't get any discount for doing so, which was a bit disappointing. After being let down by the software, I decided to switch to Booking Koala. I'm honestly enjoying it a lot more, it has more features and is cheaper than the plan I was on with Launch 27. I ended up leaving two months before my year was up but they refused to refund the unused months. I find it frustrating, especially since I didn't get a discount for paying upfront in the first place. This kind of inflexibility is something I've never experienced with any software company before and it's honestly just poor customer service. It's the final straw for me.
Rating Distribution
Ease of use
4
Value for money
2
Customer Support
2
Functionality
4
Frequently Asked Questions
Does Launch27 offer an API?
Yes, Launch27 provides an API.
Does Launch27 have a mobile app?
Yes, Launch27 has a mobile app for Android and iOS users.
What language does Launch27 support?
Launch27 supports only the English language.
What types of pricing plans does Launch27 offer?
The Launch27 cost is available in three plans: Base at $75/month or $765/year, Pro at $150/month or $1,530/year, and Plus at $299/month or $3,049.80/year. Moreover, Launch27 also offers a 14-day free trial.
What other apps does Launch27 integrate with?
Launch27 supports smooth integration with QuickBooks, Launch27pay, Google Analytics, Twilio, Zapier, and Google Calendar.
Who are the typical users of Launch27?
The typical users of Launch27 are cleaning business owners, managers, and operators from small startups and growing businesses in the cleaning service industry.
What level of support does Launch27 offer?
Launch27 offers support through live chat, email, FAQs, and a knowledge base.