Motivity
Last Updated
Overview
Motivity is a field service management tool that lets teams schedule jobs and create digital job sheets, quotes, and invoices through an easy-to-use mobile app. However, it might feel limited for complex reporting. Despite this, it’s quick to set up and keeps service workflows efficient.
Motivity Specifications
- Work Order Management
- Scheduling & Dispatching
- Mobile Access
- Customer Management
Motivity Features
Custom Electronic Job Sheets
Motivity replaces paper forms with fully customizable electronic job sheets. You use your existing paperwork design, logos, and forms—risk assessments, service check sheets, inspection certificates—and generate high quality PDFs automatically sent to the customer after job completion. This speeds workflows and ensures consistency.
Photo, Signature, And Site Capture
Field staff can capture site photographs, customer signatures, equipment details and risk assessments directly on their app. These items attach to the job record and become digital evidence for compliance, aide, proof of service, and seamless job signoff on site.
Real-Time Job Tracking And Status
The Motivity Office interface shows real-time progress on all jobs. Dispatchers and office teams instantly see job statuses, engineer locations, and receive alerts as tasks update—enabling fast response to customer inquiries and smoother operational flow.
Automated Customer Job Reports
Once a job is complete, Motivity automatically generates a polished job report—including all captured data, photos, and signatures—and sends it directly to your customer. This reduces admin time, ensures accuracy, and provides clients with instant documentation for their records.
Pros And Cons of Motivity
Pros
Fully customizable workflows and program building
Supports flexible data collection
Excellent for small teams in niche industries
Cons
Lacks full administration or billing functionality
Interface feels less intuitive for admins
Motivity Reviews
Total 4 reviews
3.5
All reviews are from verified customers
Rating Distribution
5
Stars0%
4
Stars75%
3
Stars0%
2
Stars25%
1
Stars0%
Share your experience
Mid Market, 51-100 employees
“Learning it felt confusing and tough”
Pros
It works well with our existing libraries and the therapist interface is user friendly too but the BCBA side needs significant improvement.
Cons
The interface feels unnecessarily complicated to me and is not very user-friendly at all.
Rating Distribution
Ease of use
4
Value for money
3
Customer Support
3
Functionality
5
Mid Market, 51-100 employees
“Highly versatile and helpful”
Pros
I really like that they are a newer company that actually listens to what customers want. They have been great about taking our feedback and rolling out new features to address the things we have asked for. Overall it feels like they genuinely care about adapting to meet our needs.
Cons
It still needs some work compared to more established options like Central Reach and Catalyst. The way data is displayed visually could definitely use improvement.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Mid Market, 51-100 employees
“Really detailed system but a bit too complex”
Pros
The good thing about it is that I can view large amounts of data in different display formats which is really helpful and once you learn the right process, adding new users to the system is pretty simple too.
Cons
Finding the right information can be tough with so many dashboards and filters to navigate. Even small setup mistakes can mess up data transfers and throw off the numbers. Also the learning curve is steep so it takes a lot of training to use it well meaning only a few people in our company truly understand the system due to time constraints.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
8
Functionality
7
Frequently Asked Questions
What types of pricing plans does Motivity offer?
The vendor offers flexible pricing plan starting at £1/person/day. A 30-day free trial is also available along with a 12-month subscription option. Users can also get a custom Motivity cost quote according to their needs.
What other apps does Motivity integrate with?
Motivity integrates with Microsoft Dynamics, MYOB, Greentree ERP, and many others.
Does Motivity offer an API?
Yes, Motivity offers an API.
Does Motivity have a mobile app?
Yes, Motivity has a mobile app for both Android and iOS users.
What language does Motivity support?
Motivity offers support in the English language.
Who are the typical users of Motivity software?
Motivity is used by HVAC, plumbing, utilities, energy, and several other businesses.
What level of support does Motivity offer?
Motivity offers support through phone support and contact forms.