OptimoRoute Reviews

Pros

We've found the planning interface to be simple and highly accurate. The capacity to optimise routes has significantly boosted our operational efficiency and enabled us to make much better use of our vehicle fleet.

Cons

I'm frustrated that the software won't let me schedule multiple dates directly inside the application so I have to prepare those entries externally in a spreadsheet instead.

Pros

I find this tool simple to use and it covers the vast majority of our delivery notification and tracking needs.

Cons

We occasionally have days when we need to add extra drivers but the platform doesn't let us add ad-hoc drivers. Instead, we're forced to buy at least a whole month's membership just to cover those short-term needs.

Pros

Appreciate that the developers provided several different planning options so I can create routes based on various criteria and I also find it really simple to keep tabs on my drivers.

Cons

At first, I had trouble getting my head around how the system works.

Pros

I'm able to see an overall snapshot of my scheduled loads and pinpoint the specific regions where we can dispatch our drivers.

Cons

I'd really appreciate a clearer, more reliable way to receive live, real-time updates directly inside the app while I'm on the go.

Pros

The route upload feature provides a powerful collection of options and controls, making it simple to import long lists without any issues.

Cons

I sometimes come across odd, unpredictable map behaviors that force me to do manual tweaks and those fixes can be tricky to perform.

Pros

I'm able to monitor my drivers real-time status so I instantly know whether a delivery was completed successfully or if there was an issue.

Cons

Organizing large apartment buildings is something it can't handle well. I also find the route-planning feature inconsistent as it doesn't produce the same plan each time.

Pros

It's incredibly convenient to use. I've tested other options and this is by far the simplest, most efficient routing tool

Cons

I wish there was a more user-friendly tablet or mobile app for entering routes because right now I have to do everything on a desktop and as the only user I'm finding the subscription rather pricey for my needs.

Pros

It has freed up an incredible amount of time for our team! My favorite thing is the time savings but it also comes from being able to keep tabs on delivery schedules and keep an eye on our drivers. The route-planning algorithms themselves work really well!

Cons

It's tough to come up with actual complaints but if I'm honest, I'd like a faster way to apply last-minute edits instead of needing to deactivate and renumber a route every time.

Pros

I'm really impressed by how accurate the platform is and I find it very easy to use.

Cons

One thing that bugs me is not being able to see the truck number linked to a driver when I'm looking at the map.

Pros

It's simple to operate and really organizes the scheduling process which I find saves me time.

Cons

Occasionally I've run into a few odd glitches where the address shows up slightly incorrect, though I managed to fix them myself.

Pros

I appreciate is being able to monitor my drivers and see exactly when they completed each delivery.

Cons

I wish drivers had an easier way to directly send customers photos showing the packages at the moment they were delivered, without extra steps.

Pros

it makes my job easy with a consistently smooth mapping experience.

Cons

I honestly have no complaints whatsoever. I really love using this tool and recommend it.

Pros

Out of all the route planners I've tried, this one stands out as the best. It has a solid, practical interface and hardly ever causes me any problems.

Cons

Sometimes I find it difficult to enforce the exact routing logic I'm aiming for and it can be frustrating when I can't make it behave. In my view, adding more options to prioritize particular stops or clearer ways to surface and resolve conflicts would likely fix that.

Pros

Using it has really helped us eliminate the stress of juggling hundreds of orders and coordinating our drivers.

Cons

I wish the app offered an automatic monthly recurrence option so specific stops would be scheduled around the same time each month.

Pros

I enjoy being able to plan in advance and monitor the drivers easily.

Cons

It bothers me that I can't schedule overlapping routes without interrupting ongoing ones.

Pros

Really appreciate the customer tracking feature. It makes handling any issues that come up so much easier and less stressful.

Cons

My team and I are frustrated that commercial truck routing isn't included in the custom plans we signed up for.

Pros

We find the app really easy to access and use. It helps us optimize not only our drivers but also our sales reps.

Cons

Because we run both of our companies on it, we've had problems where routes get mixed up between them and end up interfering with each other's schedules.

Pros

Routing interface is very simple to use and I appreciate that I can set up multiple stops and assign several drivers, all at a price that feels fair.

Cons

I'd really like the location contact phone numbers to automatically transfer when I send a route over to print because right now I have to manually add the phone numbers every single time I create a printable route.

Pros

The live-tracking feature is brilliant. It lets us monitor our fleet in real time and know exactly where everything is.

Cons

I wish there were more sorting filters for orders and pins so I could prioritize and find things faster.

Pros

The system is always up to date and whenever I need to use it, it works perfectly.

Cons

No cons. It is really easy to get started with, super simple to learn and even easier to teach others. The whole system just feels easy to use.