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Overview

RangerMSP offers a comprehensive platform for IT and managed service providers, simplifying operations from ticketing to billing. While its user interface can be improved, its stability, ease of use, and feature set make it a reliable choice for businesses looking for control and efficiency.

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Overall Rating

Based on 1 users reviews

5

Rating Distribution

Positive

100%

Neutral

0%

Negative

0%

Starting Price
Custom

RangerMSP Specifications

Work Order Management

Scheduling & Dispatching

Mobile Access

Customer Management

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What Is RangerMSP?

RangerMSP is a Professional Services Automation (PSA) software that is built for small to mid-sized IT service providers. The platform helps businesses centralize their operations by combining ticket management, billing and contracts, CRM, and asset tracking into a single platform. RangerMSP features help users organize their service delivery, capture all billable time, and automate routine tasks, which makes it easier to focus on providing excellent customer service.

RangerMSP Pricing

The RangerMSP cost breakdown includes the following options:

  • Solo plan: $49.95
  • Business plan: $99.95
  • Enterprise plan: $149.95
Request a personalized RangerMSP pricing quote for your business today!

Disclaimer: The pricing is subject to change.

RangerMSP Integrations

RangerMSP supports integration with multiple platforms and services, such as:

Explore a free RangerMSP demo to learn more about its integration options.

Who Is RangerMSP For?

RangerMSP is designed for a variety of professionals and small businesses, including:

  • IT Service Providers
  • Managed Service Providers
  • Computer Repair businesses
  • IT Professionals

Is RangerMSP Right For You?

RangerMSP is right for small to mid-sized IT businesses that want to organize their service delivery and automate billing. The platform's standout feature is its on-premises deployment, which gives businesses complete control over their data. RangerMSP software combines essential PSA tools to help manage tickets, contracts, and client relationships efficiently, making it an ideal choice for service providers focused on stability and growth.

Still unsure about RangerMSP? Contact our support team at (661) 384-7070 for further guidance.

RangerMSP Features

RangerMSP is designed to be simple and intuitive for all. The installation is quick, allowing businesses to be up and running in minutes. With minimal training required, it works and helps teams track and stay on top of their tasks in a very short time.

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RangerMSP has been automating IT services and managed services providers since 2004. The software has evolved based on feedback to be exactly what IT businesses need. This helps ensure the features are relevant and directly address common industry challenges.

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RangerMSP can be used from anywhere using a laptop, phone, or tablet. Clients can also enjoy direct access to their data through a friendly Customer Web Portal that is designed for the business. This ensures flexibility and accessibility for everyone.

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The software helps teams stay organized and accurately manage service tickets. Schedules for technicians can be optimized, a knowledge base can be managed, and responses to customer inquiries can be made faster. This improves team efficiency and consistency in service delivery.

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Billable items, such as time, parts, and expenses, can be captured from any location. The system helps manage various billing agreements, including MSP recurring contracts and block-of-time plans. It also syncs with Intuit® QuickBooks® or Xero® for accurate accounting.

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Pros And Cons of RangerMSP

Pros

  • Gets the job done easily for client billing

  • Speeds up the process significantly

  • Has all the needed attributes for workflow integration

  • Good for scheduling, contact info, and ticket history

Cons

  • Spell check feature has room for improvement

  • Adding new terms to the dictionary requires a few extra steps

  • Locating certain tools can take a moment due to the simple UI

RangerMSP Reviews

Total 1 reviews

5

All reviews are from verified customers

Rating Distribution

5

Stars

100%

4

Stars

0%

3

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0%

2

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0%

1

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0%

Share your experience

A

Anonymous

Small Business, 11-50 employees

5.0
October 2019

Adaptable and Beginner Friendly CRM

Pros

The interface is user friendly and easy to use. The integration with billing tools like QuickBooks saves a lot of time on invoicing and the reporting features are solid for client deliverables.

Cons

I wish there were automatic recurring tickets for specific people to help with internal record keeping as that feature would be really useful.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8