ServiceBox offers a robust platform for managing field service operations. Although it lacks support for POS transactions, it is highly customizable for specific needs, helping businesses to adjust it to their unique processes. ServiceBox systemizes operations to boost productivity and service quality, whether you're in scheduling, dispatching, or invoicing.

ServiceBox Specifications

Work Order Management

Scheduling & Dispatching

Mobile Access

Customer Relationship Management (CRM)

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What Is ServiceBox?

ServiceBox is powerful management software that is ideal for field service businesses looking for an advanced solution. It brings extensive customization options, allowing users to adjust features to their specific requirements. It helps companies manage schedules, invoices, and dispatches seamlessly. ServiceBox is a valuable solution that optimizes efficiency, reduces downtime, and improves customer experience for setups looking to streamline their operations.

ServiceBox Pricing

The ServiceBox price ranges in two plans:

  • Standard Plan: Starting at $35 per user/month (minimum of 6 users)
  • Premium Plan: Starting at $55 per user/month (minimum of 6 users)
A 2-user standard plan is also available for $75/month. Request a detailed analysis of the ServiceBox cost to pick a suitable option.

Disclaimer: Prices are subject to change.

ServiceBox Integrations

ServiceBox offers integration with Sage 30, QuickBooks Online, Sage 300, and QuickBooks Desktop.

Watch a free ServiceBox demo to learn more.

Who Is ServiceBox For?

ServiceBox is suitable for different industries, such as:

  • Plumbing
  • Industrial maintenance
  • HVAC
  • Fire safety
  • Commercial service contracting

Is ServiceBox Right For You?

ServiceBox software is a reliable option for businesses seeking an all-in-one solution to systemize job management, scheduling, invoicing, and customer relations. Its robust features and mobile accessibility make it ideal for efficient operations and growth. For its seamless and intuitive functionalities, ServiceBox is a go-to choice for hundreds of businesses, such as Reliatech HVAC Inc. and One Degree HVAC.

Are you still unsure about ServiceBox? Contact us at (661) 384-7070 for further expert assistance regarding any questions.

ServiceBox Features

This feature streamlines daily operations by converting quotes to work orders and invoices effortlessly. It tracks jobs, manages customer files, records billable hours, and ensures seamless communication between field staff and admins.

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It enables users to manage staff efficiently using drag-and-drop scheduling, GPS tracking, and dispatch notifications. It minimizes confusion, optimizes tech time, and allows quick responses to emergencies.

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The software helps businesses create paperless invoices instantly. It enables users to email invoices, track payments, and receive customer payments directly. All in all, it enhances cash flow and improves overall financial efficiency.

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ServiceBox simplifies the process of managing customer history, tracking payments, prioritizing service agreements, and automating recurring work orders. Thus, it ensures a superior customer experience every time.

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It facilitates ongoing connectivity for users through an application. ServiceBox mobile app provides seamless access to all its features, ensuring technicians and admins can collaborate effectively from any device at any time.

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The feature assists businesses in managing ongoing maintenance contracts with automated reminders, recurring work orders, checklists, and intuitive reporting. Overall, it helps retain customers and grow repeat business effortlessly.

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Pros and Cons of ServiceBox

Pros

  • Highly customizable for specific needs
  • Links with accounting software
  • Enables mobile access for field techs
  • Integrates well with other tools

Cons

  • Does not support POS transactions
  • Slow updates and feature rollouts

ServiceBox Reviews

Overall Rating

4.5

13 Review(s)

Rating Distribution

5

star

(7)

4

star

(6)

3

star

2

star

1

star

February 2025

Simple yet effective program

Mark

Building Materials

Ease of use

10

Value for money

8

Customer Support

8

Functionality

6

Pros

The desktop version of the program is really well organized and easy to use. I especially love how the schedule board is laid out, it is way better than other scheduling software I have used.

Cons

I really wish there was an option to run a short summary of inventory usage for the week or a specific period. It would make stock ordering much more accurate and efficient.

February 2025

Customer support is awesome

Caitlyn

Construction

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

Pros

The best part is how customizable it is! There are so many options for forms, so we can set things up exactly how we need them. I also appreciate that they check in with us every quarter to see if we are having any issues. Their customer service is top-notch and everyone is incredibly friendly and helpful!

Cons

The only thing I wish the scheduler had was a better way to view different technicians' schedules. Right now, all the appointments for the day get lumped together, so we still keep a paper schedule to track which tech and truck go where. Our old system handled this well but it was outdated and we needed to upgrade. We have been using ServiceBox for a few years now and have adjusted to this, even though it is not ideal. Nobody likes change but it is not a dealbreaker. We knew about this limitation before switching and it did not stop us. Their excellent customer service makes up for it.

February 2025

Handy app for daily use

Bryan

Construction

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

Pros

The versatility and all-in-one functionality are what make this software great. The interface is easy to use and I can access it from anywhere, which is super convenient.

Cons

There is not much wrong with the app, but sometimes the mobile interface can be a bit tricky. It is easy to accidentally tap the wrong button or link, which can get annoying.

Frequently Asked Questions