Last Updated
Overview
ServiceM8 is a job management platform designed for trade and field service businesses, aiding in the planning and tracking of daily operations. Despite the occasional lags experienced in its web app and a limited ServiceM8 Lite app for Android users, its robust mobile features, seamless accounting integrations, and powerful AI tools justify the cost. Overall, the ServiceM8 software remains a compelling choice for small businesses seeking to streamline their workflow.
Overall Rating
Based on 6 users reviews
3.8
Rating Distribution
Positive
83%
Neutral
0%
Negative
17%
Starting Price
Custom
ServiceM8 Specifications
Work Order Management
Scheduling & Dispatching
Mobile Access
Customer Management
What Is ServiceM8?
ServiceM8 is a smart field service software that simplifies operations for small trade contractors and service businesses. It centralizes job scheduling, client communication, and staff tracking into a single, intuitive platform. Users can create quotes and invoices on-site, capture customer signatures for approval, and see staff locations in real-time. By bringing everything into one place, ServiceM8 helps businesses cut paperwork and boost efficiency.
ServiceM8 Pricing
The ServiceM8 cost structure is tiered, and offers the following plans:
- Free: $0/month
- Starter: $29/month
- Growing: $79/month
- Premium: $149/month
- Premium Plus: $349/month
Disclaimer: The pricing is subject to change.
ServiceM8 Integrations
The software supports integration with multiple systems and platforms, such as:
- QuickBooks
- Xero Accounting Solution
- MYOB Business
- MailChimp Software
- Zapier Software
- Workato
- Deputy
Who Is ServiceM8 For?
ServiceM8 is ideal for a wide range of industries and sectors, including:
- Plumbing
- HVAC
- Electrical
- Pest control
- Lawn care
- Cleaning services
- Appliance repair
Is ServiceM8 Right For You?
ServiceM8 is the ideal choice for small trade and service businesses looking for a robust, mobile-first solution. Its deep integration with the Apple ecosystem allows it to leverage advanced features like augmented reality and Siri Shortcuts for unparalleled efficiency. The company’s focus on its core market and a proven track record of helping businesses succeed is demonstrated by having twice won the ‘Small Business App of the Year’ award at the Xero Awards.
Still not sure about ServiceM8? Contact our support team at (661) 384-7070 for further guidance.
ServiceM8 Features
Leverage ServiceM8's AI to automatically draft quote descriptions, emails, and invoices. The AI also provides smart scheduling suggestions based on previous jobs and staff experience. This intelligent automation helps to streamline administrative tasks and improve communication.
The core ServiceM8 app, optimized for Apple devices, offers robust offline access, allowing field staff to manage jobs in areas with poor connectivity. Technicians can track time, scan documents, and even perform augmented reality measurements.
ServiceM8 allows you to catalogue client-owned assets, save their on-site location, and view their full service history. Using augmented reality and QR codes, technicians can quickly locate and service assets. This feature is crucial for maintaining service contracts and generating detailed service reports.
Empower customers with a 24/7 online booking system that intelligently presents available times based on your staff schedules. The system can accept deposits and pre-payments during the booking process, streamlining client acquisition and improving cash flow.
The Job Costing feature allows users to gauge a job’s profitability at the quoting stage and track the final profit after completion. In-depth reports on revenue, job status, and win rates provide valuable insights for business growth and operational improvement.