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Overview
Tigerpaw Software delivers PSA and field service management for MSPs with ticketing, dispatch, inventory, quoting, and mobile access. Some users note limited report customization; however, reliable scheduling and QuickBooks integration stand out for daily operations.
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Starting Price
Custom
Tigerpaw Software Specifications
Work Order Management
Scheduling And Dispatching
Mobile Access
Customer Management
What Is Tigerpaw Software?
Tigerpaw Software (now Rev.io PSA) is a professional services automation and field service platform for managed service providers and other service-focused teams. It unifies ticketing, scheduling and dispatch, inventory control, quoting, and basic customer relationship management within a single system. Built-in reporting helps identify operational bottlenecks earlier, while a mobile app enables technicians to update service orders in the field, reducing delays, lost notes, and unbilled work.
Tigerpaw Software Pricing
Tigerpaw Software Integrations
The software supports integration with multiple systems and platforms, such as:
- QuickBooks
- Salesforce
- DocuSign
- Avalara
- Acronis cyber protect cloud
- SolarWinds
- N-able N-central
Who Is Tigerpaw Software For?
Tigerpaw Software is ideal for a wide range of industries and sectors, including:
- Managed service providers
- Business communications
- Audio video installation
- Security system installation
- Managed print services
- IoT and wireless solutions
Is Tigerpaw Software Right For You?
Tigerpaw Software suits service providers that want one system for ticketing, dispatch, quoting, inventory, and clearer billing visibility. Teams handling serialized parts and multi technician schedules benefit from unified workflows and a field ready mobile app. Continued investment under Rev.io supports an active roadmap for MSPs and integrators seeking dependable operations with fewer handoffs between sales, service, and accounting across daily work.
Still doubtful if Tigerpaw Software is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
Tigerpaw Software Features
Centralized ticketing captures requests, applies SLAs, and records time in one place so nothing gets missed. Technicians update orders from the field, while status changes notify coordinators. The result is cleaner handoffs to billing and fewer callbacks because work notes and labor are documented alongside each job.
A visual board aligns availability, skill, and location to the right job. Schedules sync to mobile so field updates reach the office quickly. Clear routing and calendar visibility help dispatchers reduce idle time, avoid double booking, and meet response targets with fewer last minute changes.
Inventory controls track serialized parts from warehouse to work order, including quantities, locations, and costs. Teams confirm availability before dispatch, which prevents delays and repeat trips. Accurate consumption rolls into invoices so revenue leakage is limited and parts usage is visible for contract and warranty decisions.
Sales teams create quotes from a standardized price book, convert approvals to service orders, and keep status in one system. This shortens handoffs between sales and service, reduces double entry, and improves forecasting because upcoming installations and parts needs are visible earlier in the delivery process.
Prebuilt and configurable reports highlight trends across tickets, utilization, inventory turns, and billing outcomes. Leaders spot backlogs sooner and verify contract profitability. Among core Tigerpaw Software features, these dashboards support weekly check ins and help teams decide where to add staff or rebalance workloads through the month.
