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Vonigo

Last Updated Mar 4, 2025

Overview

Vonigo streamlines service business management platform, offering tools for scheduling, dispatch, and payments. However, its comprehensive features may require initial training. Overall, the software excels at helping businesses grow by improving efficiency and client service.

Overall Rating

Based on 13 users reviews

3.9

Rating Distribution

Positive

69%

Neutral

15%

Negative

15%

startingPriceDollar iconstartingPriceS icon
Starting Price
Custom

Vonigo Specifications

Work Order Management

Scheduling & Dispatching

Mobile Access

Customer Relationship Management (CRM)

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What Is Vonigo?

Vonigo is a cloud-based software designed for service-based businesses, particularly those in fields like home services, maintenance, and repair. It offers a comprehensive platform that helps streamline business operations, from scheduling and dispatching to payments and client communication. By addressing common challenges such as inefficiency and lack of centralized management, Vonigo supports businesses in scaling operations and improving client satisfaction.

Vonigo Pricing

Vonigo cost will differ depending on your organization type and needs. Users can get pricing for the plan that best suits them.

Vonigo Integration

Vonigo software seamlessly integrates with QuickBooks and Google Maps. Watch a free Vonigo demo to learn more about its integrations. 

Who Is Vonigo For?

The software is designed for businesses of all sizes across various industries and sectors, such as:

  • Environmental services
  • Consumer services
  • Management consulting
  • Professional training and coaching
  • Automotive
  • Real estate

Is Vonigo Right For You?

As a trusted solution for service companies of all sizes, Vonigo provides the tools needed to manage day-to-day operations and drive growth while saving time and resources. By automating tasks and providing real-time updates, the software also helps increase customer satisfaction​. It also scales easily with your business, and is highly secure, being HIPAA-compliant.

Still not sure if Vonigo software is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make a confident decision.

Vonigo Features

Vonigo keeps teams on track with automated email notifications for sales, operations, delivery teams, and customers. This ensures everyone is updated at every step of the service process, reducing errors and missed opportunities​.

See How It Works

Clients can sign quotes, work orders, contracts, and invoices directly on-screen, eliminating the need for paperwork. This speeds up transactions and enhances efficiency, providing a seamless experience for both teams and customers​.

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The software’s user directory centralizes employee information, including photos and updates, fostering better communication within teams. It helps ensure staff is aligned and easily accessible, improving overall coordination and workplace productivity​.

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This feature offers real-time inventory tracking, ensuring users have up-to-date data on stock at both the office and in the field. It helps manage resources efficiently, avoiding stockouts and ensuring smooth service delivery​.

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Vonigo integrates Google Maps to display appointments, providing driving directions and client details. This feature enhances route planning, saving time and improving the accuracy of on-time service delivery​.

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Pros And Cons of Vonigo

Pros

  • Supports mobile access for field teams

  • Centralized platform for managing operations

  • Excellent customer support

  • Reduces paperwork with digital invoicing

  • Streamlines scheduling and dispatch

Cons

  • Limited integrations with other tools

  • Can be expensive for small businesses

  • Limited reporting capabilities

  • Interface can feel outdated

Vonigo Reviews

Total 13 reviews

3.9

All reviews are from verified customers

Rating Distribution

5

Stars

54%

4

Stars

15%

3

Stars

15%

2

Stars

0%

1

Stars

15%

Share your experience

J

Jodi

Professional Training & Coaching, 1-10 employees

More than a year

1.0
September 2024

“Quality is lacking

Pros

I honestly haven't found much to compliment about this system. It could be due to how my franchise set it up but generally speaking, the only positive thing I can say is that I appreciate how it separates leads and clients.

Cons

I'll keep it short and just highlight the top 10 issues: 1. There are way too many screens to click through and navigate to get anything done. 2. The reports don't match up or tell a clear story because sales should be consistent but the numbers don't add up from report to report. 3. Booking a committed lead to a client, including setting appointments and adding labels, takes way too long. It feels like something from the 1990s, not 2024. It's like DOS with a slightly prettier but still nonfunctional interface. 4. The payment system is confusing, and it's tough to look up client history. 5. It's hard to track franchise royalty payments compared to total sales for the franchisee experience. 6. Support is slow, disorganized and lacks accountability. There's no SLA to address issues in a timely manner. 7. The training and flexibility of the system only lead to inconsistent use and too many different ways of doing things, which causes the data mismatch. 8. The calendar view is difficult to read; what looks like a 3-4 PM appointment might actually be 3:30-4:30 PM. You shouldn't have to open each appointment just to see the real details. 9. The app feels like a totally different experience than the UI and the functionality doesn't match up. 10. The admin user setup is too limited and there's no role-based access between admins and regular users. This is a crucial feature for any system to function properly. I've never used a system without some level of management control.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

1

Functionality

2

R

Ryan

Real Estate, 101-500 employees

More than a year

1.0
May 2024

“Who exactly benefits from CRwhoM?

Pros

The user interface has a lot of potential and honestly, that's the only positive thing I can say about this software.

Cons

This is definitely not a CRM. Honestly, I end up using Excel to work with Vonigo's data exports. What's the point of using Vonigo if all I'm doing is exporting data?

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

1

Functionality

2

A

Anonymous

Professional Training & Coaching, 1-10 employees

More than a year

5.0
October 2023

“Amazing tool!

Pros

Vonigo and their support team really stand out when it comes to tackling integration issues. Whenever I had a concern, they worked with me to create a solution and I always felt supported throughout the process.

Cons

I think route optimization sometimes has issues, but to their credit, they work with me to make sure it doesn't impact my business.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

View All 13 Reviews

Frequently Asked Questions

Yes, Vonigo offers an API.

Vonigo supports English.  

Vonigo integrates with QuickBooks and Google Maps. Schedule a free demo to learn more.  

Yes, Vonigo has a mobile app.   

Vonigo price will differ depending on your business needs. Users can get custom pricing accordingly.  

The typical users of Vonigo are those in the consumer services, real estate and automotive industries.  

Vonigo offers email, chat, FAQs, phone support and Knowledge Base.  

Not sure if Vonigo is the right fit?