Last Updated
Overview
Cigo software offers fleet management tools designed to streamline vehicle tracking, maintenance, and driver performance monitoring. While its user interface is practical, some users note that the mobile app could benefit from improvements. Cigo Tracker is a leading provider in the last-mile delivery and logistics software market.
Overall Rating
Based on 20 users reviews
5
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Cigo Specifications
- Vehicle Tracking (GPS)
- Driver Management
- Route Optimization
- Telematics Integration
What Is Cigo?
Cigo Tracker is a cloud-based logistics and delivery management platform that simplifies last-mile deliveries. It uses seamless communication to connect dispatchers, fleets, and customers. The platform is designed to optimize routes, track deliveries in real time, and improve communication at every stage of the job. It empowers businesses to enhance their delivery experience and operational efficiency.
Cigo Pricing
Cigo pricing reflects its robust last-mile delivery features and enterprise-grade tools.
- Starting at: $299/month
A free trial of 14 days is also available.
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
Cigo Integrations
Cigo integrates with:
- WooCommerce
- Oracle NetSuite
- PROFITsystems
- BarTender
- QuickBooks Time software
Who Is Cigo For?
Cigo Tracker integrates with:
- Furniture stores
- Medical
- Retail stores
- Hardware and construction
- Automotive industry
Is Cigo Right For You?
Cigo Tracker is an innovative and scalable solution that can transform your last-mile delivery and logistics operations. The platform offers a unified system to manage routes, staff, and customers from one administrative web portal. It is trusted by over one thousand brands across North and South America for delivering everything from appliances to medical supplies. The software is designed to scale, offering solutions that benefit small local businesses to large-scale logistics operations.
Still not sure about Cigo? Contact our support team at (661) 384-7070 for further guidance.
Cigo Features
Efficient Route Planning
This feature optimizes delivery routes using real-time data and advanced algorithms. It dynamically adjusts routes based on factors like traffic and delivery priorities, resulting in significant savings on fuel costs and a reduction in travel time, while ensuring faster and more reliable deliveries.
Streamlined Logistics
Cigo features a comprehensive solution for managing logistics. It optimizes cargo space, streamlines processes, and uses analytics and predictive modeling to improve efficiency and reduce costs across the entire supply chain, from the warehouse to the customer's doorstep.
Centralized Fleet Management
The tool gives a live, centralized view of the entire fleet. It helps businesses intelligently plan routes and assign drivers to boost productivity and reduce idle time. Additionally, it enables predictive maintenance, which reduces vehicle downtime and extends the life of the fleet.
Automated Last Mile Solutions
Cigo automates the entire final delivery stage. It empowers drivers with a mobile app that offers route guidance and the ability to capture proof of delivery. The system also sends real-time alerts for any issues, ensuring prompt and proactive resolution.
Transparent Delivery Tracking
The tool provides customers with real-time visibility into their deliveries. It offers a customizable tracking interface with live ETA updates and allows customers to track their package on a map. This transparency enhances customer trust and satisfaction, while also providing a centralized communication platform for managing drivers.
Pros And Cons of Cigo
Pros
Creates the most optimal delivery routes, saving me and reducing fuel costs
Allows drivers to capture digital signatures and photos
Provides real-time delivery tracking for both businesses and customers
Cons
Occasional app crashes or technical issues after software updates
Lack of ability to add custom notes to a job beyond the predefined options
Cigo Reviews
Total 20 reviews
5
All reviews are from verified customers
Rating Distribution
5
Stars100%
4
Stars0%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Retail, 500+ employees
Less than a year
“Essential real-time tracking for invoices”
Pros
At the company I work for, we use Cigo every single day to gather all the invoices for our commercial credit clients. The real-time delivery tracking is very important for our business. We need to monitor deliveries and our entire company across Canada relies on Cigo for this. In the finance department we need Proof of Delivery documents and this tool makes it very simple to get them.
Cons
For a large company, it is fantastic. However if you are running a small business, I would not recommend it. As it is designed specifically for delivery management and does not handle order management.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Restaurants, 11-50 employees
Less than a year
“A seamless switch from buggy software”
Pros
We used to have problems with another provider that just would not send notifications, would randomly reset time zones and had other buggy issues that disrupted our operations. Ever since we switched to Cigo, all those headaches have disappeared. The integration was seamless, daily operations run smoothly and even our end users contacted us to say how much better the notifications are with this app. Overall it's been a great experience as a client. The interface is also user friendly and well-designed, which meant I had very few questions. On the occasions I did open a support ticket, their staff responded promptly. So I'd highly recommend it.
Cons
Switching from our old logistics software was like moving from the dinosaur age into modern times and I honestly cannot think of anything I dislike about it, except that they have so many advanced features that my smaller delivery operation does not really need to use.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Wholesale, 1-10 employees
Less than a year
“Easy transfer of important information”
Pros
I really like how easy it is to add important information that then transfers directly into Cigo.
Cons
There is nothing. It is a very useful tool. My business's success really depends on it.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Frequently Asked Questions
Does Cigo offer an API?
Yes, Cigo software offers a REST API.
Does Cigo have a mobile app?
Yes, Cigo has a mobile app available on both the Apple App Store and Google Play.
What level of support does Cigo offer?
Cigo Tracker provides support through its account managers, a dedicated support team, and a knowledge center with detailed articles.
What language does Cigo support?
Cigo supports English, French, Spanish, and Arabic in its mobile application.
What types of pricing plans does Cigo offer?
Cigo starts at $299/month, offers a 14-day free trial, and does not have a free version. Contact us to get a Cigo cost quote.
What other apps does Cigo integrate with?
Cigo Tracker integrates with a wide variety of apps through including Google Sheets, QuickBooks Online, and Oracle NetSuite.
Who are the typical users of Cigo?
The typical users of Cigo are businesses in the retail, healthcare, logistics, food and beverage, and field services industries.