Cigo

“Essential real-time tracking for invoices

Pros

At the company I work for, we use Cigo every single day to gather all the invoices for our commercial credit clients. The real-time delivery tracking is very important for our business. We need to monitor deliveries and our entire company across Canada relies on Cigo for this. In the finance department we need Proof of Delivery documents and this tool makes it very simple to get them.

Cons

For a large company, it is fantastic. However if you are running a small business, I would not recommend it. As it is designed specifically for delivery management and does not handle order management.

“A seamless switch from buggy software

Pros

We used to have problems with another provider that just would not send notifications, would randomly reset time zones and had other buggy issues that disrupted our operations. Ever since we switched to Cigo, all those headaches have disappeared. The integration was seamless, daily operations run smoothly and even our end users contacted us to say how much better the notifications are with this app. Overall it's been a great experience as a client. The interface is also user friendly and well-designed, which meant I had very few questions. On the occasions I did open a support ticket, their staff responded promptly. So I'd highly recommend it.

Cons

Switching from our old logistics software was like moving from the dinosaur age into modern times and I honestly cannot think of anything I dislike about it, except that they have so many advanced features that my smaller delivery operation does not really need to use.

“Easy transfer of important information

Pros

I really like how easy it is to add important information that then transfers directly into Cigo.

Cons

There is nothing. It is a very useful tool. My business's success really depends on it.