ITS Dispatch Reviews

Pros

Having all my drivers organized and manageable in one place has been really convenient. It makes it much easier for me to keep track of everyone.

Cons

No downside so far.

Pros

Our team has been very happy with the system because it has made our operations much more efficient. Staff in our satellite offices and out in the field can log in, access the program and handle their tasks without much trouble. It has also given us excellent value for what we pay.

Cons

We haven't experienced any drawbacks with it.

Pros

We've had a really good experience with the software overall. The main thing we'd like to improve is the pay section because it doesn't track totals on an annual cumulative basis. It would be very helpful for us if it kept a year-to-date total for each driver's revenue, along with other payments such as commissions. Other than that, it has been a very good fit for our needs.

Cons

Don't have any negative points to mention.

Pros

Software works well overall and is very user-friendly for me. I would still like more flexibility to edit or adjust certain items. It would also be helpful if duplicating a load automatically updated the dispatcher and prompted us to review important fields that might need changes. I'd also like a better way to search historical rates for a specific lane.

Cons

Nothing comes to mind as a con.

Pros

For trucking services, this software works exceptionally well and has been an excellent solution for our business. It gives us the functionality we need for our day-to-day operations.

Cons

I haven't noticed any disadvantages.

Pros

So far, everything has been positive for me and I've been really happy with how the software works. I haven't had any major issues to report.

Cons

There haven't been any downsides in my experience so far.

Pros

It has worked extremely well for what I needed and I've been very satisfied with how it handles my day-to-day requirements.

Cons

Nothing has really been a drawback for me.

Pros

Working with this program is easy and I find it very user-friendly. The biggest advantage for me is that it's web-based so I can access it anywhere I have an internet connection which is almost everywhere these days.

Cons

I haven't noticed any issues that I would consider a con.

Pros

Keeping track of our loads has become much simpler with this software. My husband can pull up the details while he's on the road, including PO numbers, appointment times and everything else he needs. It makes it much easier for both of us to stay updated.

Cons

So far, I don't have any complaints about it.

Pros

This software has been a good fit for us and we're happy with it overall.

Cons

We haven't experienced any significant issues with it.

Pros

We haven't run into any problems with either the service or the system.

Cons

Can't think of any real downsides to mention.

Pros

Getting started with this system doesn't take much time and creating invoices is easy for me. The training videos are helpful, while alerts for equipment inspections, insurance renewals, driver medicals and license renewals help me stay on top of everything. One thing I'd improve is the search function in the customer list and paid invoice section. Right now, I have to enter the customer's full name to get a match and it would be much better if typing the first part brought up suggested results.

Cons

Nothing negative to point out.

Pros

Working on the go has made things much easier for me and I really appreciate the flexibility this software gives me. Being able to handle things away from the office has been a huge benefit in my daily work.

Cons

Everything has worked well without any major drawbacks.

Pros

Setup process was easy for me and the software performs really well. Whenever I run into a technical issue their team responds quickly, fixes the problem and makes sure everything is taken care of.

Cons

No real downsides have come up during my experience with it.

Pros

Learning curve was pleasantly short and I was able to get comfortable with the system fairly quickly. It's simple to use overall and I also like that my data isn't easily accessible which gives me an added sense of control and protection.

Cons

There haven't been any significant limitations worth mentioning.

Pros

Not having to enter the same load multiple times is probably the biggest benefit for me. I can access everything anywhere I have an internet connection and it also works perfectly on my Mac.

Cons

Overall no particular drawbacks have stood out so far.

Pros

This software does a very good job of helping me manage my own operations effectively. It gives me the tools I need to keep things organized and running properly.

Cons

At this point there aren't any cons that come to mind.

Pros

Handling the quarterly IFTA report has been much easier with this system. It does a good job with that part of the process and saves me some time.

Cons

One improvement I'd still like to see is pulling information directly from the e-log instead of requiring separate entry.

Pros

Once I got familiar with how everything works, I found the system fairly easy to use. We still have plenty of questions and features we need to explore but it's becoming more comfortable for us over time.

Cons

No cons to report.

Pros

Since we launched our business in August 2015, this program has been essential for us. It was recommended when we were just getting started and it quickly became the most important tool we use. Honestly, I can't imagine how we'd run our business without it now.

Cons

From our experience there haven't been any notable drawbacks.