Last Updated
Overview
Onfleet simplifies local delivery management with intuitive apps for drivers, a powerful web dashboard for dispatchers, and real-time tracking for recipients. It supports millions of weekly deliveries for various industries, including grocery, pharmacy, and e-commerce. Overall, Onfleet excels at managing complex last-mile deliveries despite some integration limitations.
Overall Rating
Based on 13 users reviews
4.5
Rating Distribution
Positive
92%
Neutral
0%
Negative
8%
Starting Price
Custom
Onfleet Specifications
- Vehicle Tracking (GPS)
- Fuel Management
- Maintenance Scheduling
- Driver Management
What Is Onfleet?
Onfleet is a leading delivery software company focused on last-mile delivery. With its user-friendly and robust tools, Onfleet helps businesses enhance their delivery experience while maximizing efficiency. Thousands of companies have used Onfleet for its powerful reporting, analytics, and seamless integration with other technologies. The software drives cutting-edge delivery operations with its efficient services, providing tools like route optimization, drive app, client portal, and visibility and tracking.
Onfleet Pricing
The Onfleet cost ranges in three different plans:
- Launch: Starting at $550/month
- Scale: Starting at $1265/month
- Enterprise: Custom quote
Disclaimer: The pricing is subject to change.
Onfleet Integrations
The software comes with various powerful integrations, including:
- Leafly
- Shopify
- GrocerKey
- Square
- Google Sheets
- 2Ship
- Mosaic
Who Is Onfleet For?
Onfleet caters to a variety of industries, including:
- Courier
- Food and beverage
- Grocery
- Pharmacy
- Retail
Is Onfleet Right For You?
Onfleet offers intuitive delivery management software that simplifies local delivery tracking and analysis. It features easy-to-use apps for drivers, a real-time dispatcher dashboard, automated SMS notifications, and customer driver tracking. With global usage in 60+ countries, Onfleet integrates seamlessly with online ordering and other systems via its API. That’s why it remains a go-to choice for hundreds of businesses, such as Kroger, Raley's Supermarkets, and Sweetgreen.
Are you still unsure about Onfleet software? Call our team at (661) 384-7070 for expert guidance on your questions.
Onfleet Features
Route Optimization
Onfleet provides an engine that factors in time, location, capacity, and traffic to deliver the most efficient routes. It streamlines live updates about any changes or re-optimizations. The feature immediately sends these updates to drivers for seamless adjustments.
Driver App
This mobile app boosts driver performance with real-time routing, seamless communication, and intuitive tools. It enables secure, easy communication between drivers, dispatchers, and customers. It also includes real-time GPS tracking for accurate ETAs and driver location monitoring.
Visibility And Tracking
Onfleet offers real-time tracking with predictive ETAs, enhancing customer satisfaction and reducing inquiries. Its customizable notifications and branded tracking pages improve client branding while keeping customers informed about delays, estimated arrival times, and more.
Assignment And Dispatching
This feature optimizes driver selection based on real-time data. Dispatchers can adjust assignments on the fly, monitor driver locations, and communicate instantly with drivers to ensure timely deliveries and efficient operations.
Data And Analytics
It provides real-time performance metrics, including driver efficiency and delivery times. Dispatchers can access insights, while drivers can view personal task data and customer interactions, enhancing decision-making and operational efficiency.
Pros And Cons of Onfleet
Pros
Customizable interface, real-time updates, and automated communication options
Great for managing multiple locations and markets
Ability to chat with drivers within the platform
Easy setup with a user-friendly dashboard and driver app
Cons
Communication via SMS and calls can be occasionally flagged as spam, causing problems
Lack of route insights, according to some software users
Some users suggest that more advanced analytics capabilities could be beneficial
Onfleet Reviews
Total 13 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars77%
4
Stars15%
3
Stars0%
2
Stars0%
1
Stars8%
Share your experience
Food & Beverages, 101-500 employees
Less than a year
“Works fast and packed with features”
Pros
Integrating with Onfleet was easy, and the documentation made the process even smoother. Also it has multiple useful features, covering most of our needs. Plus, the Customer Success and Support teams are fantastic. They make problem-solving look so simple.
Cons
The dashboard takes a little time to learn and I feel like it would be much better if it were more customizable.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
8
Food Production, 51-100 employees
More than a year
“A must-have for logistics teams”
Pros
Onfleet is great for everyone from our admins to dispatchers and drivers. Also it handles high volumes well and we love how customizable it is for different teams and customers.
Cons
My only issue is that some features that should be standard are considered add-ons, which just drives up the cost.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Entertainment, 11-50 employees
More than a year
“Tough to beat this product”
Pros
It is so user-friendly that we rarely need to reach out for support, even though we handle 100 tasks a day.
Cons
No real complaints as the software works well for us.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Frequently Asked Questions
Does Onfleet offer an API?
Yes, Onfleet provides API access.
What language does Onfleet support?
Onfleet supports different languages, including English, Spanish, French, Russian, Polish, Hebrew, Arabic, and German.
Does Onfleet offer a mobile app?
Yes, Onfleet offers a mobile app for iOS and Android devices.
What other apps does Onfleet integrate with?
Onfleet integrates with various platforms, including Aeropay, Leafly, Shopify, GrocerKey, Square, Google Sheets, 2Ship, Mosaic, and Flowhub.
What types of pricing plans does Onfleet offer?
The Onfleet price ranges in three pricing plans with distinct features: Launch, starting at $550/month; Scale, starting at $1265/month; and Enterprise, available at a custom quote based on specific business needs. Request a detailed Onfleet cost estimate tailored to your needs.
Who are the typical users of Onfleet?
Onfleet serves a wide range of industries, including cannabis, courier services, food and beverage, grocery, pharmacy, and retail.
What level of support does Onfleet offer?
Onfleet offers support through email, phone, video tutorials, FAQs, and a knowledge base.