Roadside Software

Roadside Software

Last Updated

Overview

Roadside software offers a powerful fleet management and roadside assistance solution built on a solid platform with modules for maps, statistics, inventory management, and mechanic interaction. Designed by industry experts, it goes beyond just software. Some features may require customization, but its reliability and efficiency make operations seamless and stress-free.

Roadside Software Specifications

  • Vehicle Tracking (GPS)
  • Maintenance Scheduling
  • Driver Management
  • Route Optimization

Roadside Software Features

Case Management

Roadside software provides real-time updates, ensuring customers receive accurate assistance instantly. The platform enhances productivity by streamlining workflows, giving operators immediate access to essential information, and improving coordination between service providers for seamless roadside support.

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Custom Map System

The software features a built-in map displaying connected workshops, enabling operators to locate, search, and activate nearby services. GPS integration provides real-time mechanic locations, improving response times and ensuring efficient dispatching within the platform.

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Inventory

Roadside software integrates invoicing by linking articles directly to cases, reducing processing time. It allows invoices to be generated and sent instantly, streamlining financial management while improving accuracy and minimizing manual work for efficient billing.

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Mechanic Interaction

Mechanics receive instant notifications via email and SMS, enabling case management on mobile devices. This feature helps log time, distance, photos, and materials, automating invoicing while ensuring customers receive timely notifications upon case completion.

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Planboard

Non-urgent cases can be scheduled using the Roadside platform's calendar-based planboard module. Automatic notifications and updates ensure cases are handled at designated times, improving efficiency without disrupting high-priority roadside assistance tasks.

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Pros And Cons of Roadside Software

Pros

  • Simple and easy to use

  • Effective for tracking roadside assistance

  • Fast and responsive support

  • Works well for teams

Cons

  • Limited mention of advanced features

  • Reviews may be outdated

Roadside Software Reviews

Total 1 reviews

4

All reviews are from verified customers

Rating Distribution

5

Stars

0%

4

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100%

3

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0%

2

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0%

1

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Share your experience

CD

Carla D.

Small-Business, 11-50 employees

4.0
April 2018

Handy software with good options

Pros

It is a great program for keeping track of ongoing and completed breakdowns and roadside assistance. It's been super helpful and I plan to keep using it whenever I need it. Everything's really easy to use which I appreciate a lot

Cons

There really wasn't much I didn't like about this software. It did what I needed without any issues.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

8

Frequently Asked Questions

Does Roadside software have a mobile app?

Roadside software does not offer a stand-alone mobile app, but it is designed to be highly optimized for any platform, allowing users to work on smartphones, tablets, or computers.

Who are the typical users of Roadside software?

Roadside software is built for mechanics and roadside assistance operators, focusing on enhancing efficiency, streamlining workflows, and improving overall productivity.

What level of support does Roadside software offer?

Roadside software offers support through phone and email.

What types of pricing plans does Roadside software offer?

Roadside software cost varies based on factors like user count and storage needs, offering Basic, Professional, and Enterprise packages. A price analysis quote is available for users seeking detailed pricing insights.

What language does Roadside software support?

Roadside software supports English.

Does Roadside software offer an API?

Based on the available information, Roadside software does not offer an API for integration with other systems.

What other apps does Roadside software integrate with?

Roadside software features softphone integration for click-to-call communication and a custom map system for GPS-based workshop dispatching, optimizing roadside assistance operations.