Samsara Software

Samsara Software

Overview

Samsara offers a unified platform for real-time fleet management and IoT solutions. However, its comprehensive features require training for new users that lack experience with such software. Despite this, its robust capabilities enhance operational efficiency and safety across various industries.

Samsara Software Specifications

Vehicle Tracking (GPS)

Fuel Management

Maintenance Scheduling

Driver Management

View All Specifications

What Is Samsara Software?

Samsara is a cloud-based platform designed for industries like transportation, logistics, and field services. It provides integrated solutions for fleet management, equipment monitoring, and workforce optimization, tackling challenges such as inefficiencies, safety risks, and regulatory compliance. By centralizing real-time data and offering actionable insights, Samsara software empowers businesses to improve productivity, enhance safety standards, and reduce environmental impact. It helps companies by streamlining operations and staying competitive in a fast-paced market.

Samsara Software Pricing

Samsara pricing will differ depending on your organization type and needs. Users can get pricing for the plan that best suits them.

Samsara Software Integrations

Samsara fleet management software seamlessly integrates with various popular business applications, including:

  • FleetWizard
  • Agheera
  • VDO
  • Logistics UK
  • John Deere JDLink
  • PTV Navigator
  • WinSped
Watch a free Samsara demo to learn more about its integrations.

Who Is Samsara Software For?

The software is designed for businesses of all sizes across various industries, such as:

  • Construction
  • Field services
  • Food and beverage
  • Passenger transit
  • Transportation and logistics

Who Is Samsara Software For?

Widely recognized as a leader in IoT technology, Samsara is a top choice for organizations seeking to modernize their operations and achieve sustainable growth. It enhances operational efficiency, improves safety, and ensures regulatory compliance through real-time data and actionable insights. Its cloud-based platform helps reduce costs, optimize resources, streamline workflows, and support sustainability, making it a reliable choice for businesses across industries.

Still not sure if Samsara software is right for you? Get in touch with our customer support team at (661) 384-7070, and it will help you make a confident decision.

Samsara Software Features

Users can identify risky driving behaviors using real-time data and automated workflows, enabling targeted driver coaching. This improves safety, compliance, and performance while reducing accidents and violations, ensuring a safer fleet and a more efficient operational environment.

See How It Works

The software generates comprehensive fleet performance reports with actionable insights into operations. This feature helps businesses make informed decisions, enhance efficiency, and cut costs by identifying trends, optimizing processes, and improving compliance with regulatory requirements.

See How It Works

Samsara software tracks vehicle and trailer locations in real time to improve routing and reduce unauthorized usage. This feature enhances operational visibility, increases security, and supports theft recovery, providing greater control over fleet logistics.

See How It Works

Users can monitor fuel consumption, idling times, and inefficiencies to optimize fuel usage and lower costs. By reducing waste and identifying problem areas, this feature supports sustainability goals and improves operational cost-effectiveness.

See How It Works

Samsara features the tracking of machinery status, location, and utilization with real-time data to prevent theft and streamline maintenance. This ensures maximum uptime, reduces equipment downtime, and improves asset management across operations.

See How It Works

Pros And Cons of Samsara Software

Pros

  • Easy to navigate and operate, reducing training time for staff

  • Provides accurate, up-to-date location data

  • Offers detailed analytics to inform decision-making

  • Known for prompt and helpful assistance when issues arise

  • Promotes safer driving practices

Cons

  • Upfront investment can be significant for smaller businesses

  • Some users report challenges during the initial setup and integration phase

  • Certain features may not be fully adaptable to specific business needs

Samsara Software Reviews

Total 10 reviews

3.5

All reviews are from verified customers

Rating Distribution

5

Stars

60%

4

Stars

0%

3

Stars

0%

2

Stars

10%

1

Stars

30%

Share your experience

A

Anonymous

Transportation/Trucking/Railroad, 11-50 employees

More than a year

2.0
February 2024

Be careful when locking into a contract

Pros

I like that I can see where my fleet is at any time. But honestly, all the extra features they offer just end up being problematic for the drivers.

Cons

If you are a growing company, be careful before signing a contract with them. If any of your vehicles sit idle for more than a week or two, expect dead batteries because Samsara's devices drain power fast. Customer service is a joke as they just keep passing you around until they close your ticket with no solution. Your account rep will change constantly and you'll be left with zero support. I tried using a self-contained tracker to avoid the battery drain but those require a special, non-rechargeable battery that Samsara makes you buy from them. If you want it to track more than a few times a week, you have to replace the battery every month. Plus, the location tracking is so inaccurate that it will only give you a general area within a 1/4 mile. I tried everything like calls, emails support tickets but they would not fix it. And on top of that, they made me pay out the remainder of my 3 year contract for these useless devices. The driver training features were also a mess. The system constantly told drivers they were about to get in an accident throughout the day. I had to turn it off immediately before my whole team quit over that annoying voice.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

1

Functionality

5

S

Sheldon

Individual & Family Services, 1-10 employees

More than a year

1.0
February 2024

Not a trustworthy company

Pros

There are some benefits for sure, but I won't do business with a company like this. Check out my review below for the details.

Cons

Their customer service is poor. We had six dashcams with them for three years and when I tried to cancel at the end of the contract, I found out about their sneaky auto-renewal policy. You have to let them know 30 days in advance, or they'll charge you for another full year. I contacted them right at the end but they refused to refund me and charged the full $1,600. I would have happily paid for a one month extension but they demanded the full amount. Feels like a scam. I was planning to keep other products with them but after this no way. Good luck to this company trying to grow with these shady policies. So if you are looking for dashcams, check out Motive. They even filed a lawsuit against Samsara.

Rating Distribution

Ease of use

2

Value for money

2

Customer Support

1

Functionality

2

J

Justin

Transportation/Trucking/Railroad, 11-50 employees

Less than a year

5.0
February 2024

It is the right choice for you

Pros

It is quite useful because they let us see exactly what our drivers see. They are especially helpful when incidents happen or when we need to check on something important.

Cons

My only concern is that it runs on a cellular-based telematics system which means it can lose connection if there's no good cell coverage. As a trucking company, it is stressful sending drivers up north because the system cuts out when the signal drops.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

Frequently Asked Questions

Yes, Samsara software offers an API.

Samsara software supports several languages including English, French, Dutch and German.

Samsara software integrates with Agheera, Fleet Wizard, TV Navigator and WinSped. Schedule a free Samsara demo to learn more.

Yes, Samsara software has a mobile app.

Samsara price will differ depending on your business needs. Users can get custom pricing accordingly.

The typical users of Samsara software are those in the construction, field services and construction industries.

Samsara software offers email, phone support, chat, FAQs and Knowledge Base.