Last Updated Feb 4, 2026
Key Takeaways
Generated from the text of customer reviews
Fusion By Ensora Health, formerly Fusion Web Clinic and Rehab Therapy Suite, is a cloud-based EHR designed for pediatric, occupational, physical, and speech therapy practices of all sizes. It’s ideal for multidisciplinary therapy teams seeking integrated scheduling, documentation, and billing. Users highlight its workflow consistency as a major strength, though some note mobile and performance limitations. Recently, the platform has expanded features for telehealth support and enhanced reporting capabilities.
Our Verdict
Fusion By Ensora Health, formerly Fusion Web Clinic and Rehab Therapy Suite, is a reliable cloud-based EHR for small to mid-sized pediatric, occupational, physical, and speech therapy clinics. It also supports multidisciplinary therapy teams by streamlining documentation, billing, and care coordination. While updates and mobile functionality are limited, its dependable performance and therapy-focused workflows support efficient, accurate operations. Pricing is generally reasonable, making it a recommended choice for practices seeking a stable, all-in-one platform.
Overall Rating
Based on 70 users reviews
4.4
Rating Distribution
Positive
87%
Neutral
11%
Negative
1%
Starting Price
$119
/first user/month
What Is Fusion EHR?
Fusion by Ensora Health is a leading all‑in‑one EHR built specifically for occupational, physical, and speech therapists. Designed around the unique needs of pediatric practices, Fusion brings your entire workflow together in one place. From scheduling and patient charts to billing, documentation, and payments, it streamlines day‑to‑day operations so you can spend less time on administrative work and more time supporting stronger client outcomes.
With AI‑enabled documentation tools, Fusion helps you complete notes in minutes -not hours. Pediatric‑focused goal banks, customizable templates, and integrated workflows give your team the efficiency and insight needed to run a thriving multidisciplinary clinic.
What Is Fusion EHR Best For?
Fusion is ideal for pediatric OT, Speech, and Physical Therapy (PT) practices of all sizes -solo providers, small to mid‑size outpatient clinics, and multi‑location or multispecialty teams. Its pediatric‑first design supports the unique workflows, documentation needs, and family‑centered care models essential in children’s therapy.
Fusion solves core pain points by reducing administrative burden, improving documentation efficiency with AI‑enabled tools, and ensuring accurate, compliant billing with rehab‑specific support for time‑based codes and GP modifiers. Features like flexible pediatric goal hierarchies, a caregiver portal, and fully integrated scheduling, billing, documentation, and telehealth make Fusion a simplified, child‑centered solution for growing pediatric practices.
How Much Does Fusion EHR Cost?
Fusion EHR offers flexible, transparent pricing designed for physical, occupational, and speech therapy practices. Each plan includes essential tools for scheduling, documentation, billing, and client management, with advanced capabilities available in higher tiers. Pricing is based on the number of users, making it easy to scale as your practice grows.
The pricing plans offered by Fusion EHR are listed below:
- Essentials: $49/month for the first user, $39 for each additional user.
- Advanced: $159/month for the first user, $59 for each additional user.
- Premier: $189/month for the first user, $89 for each additional user.
How Does Fusion EHR Work?
Fusion is designed around the daily workflow of outpatient therapy clinics. It connects scheduling, documentation, billing, and reporting in one platform, helping practices manage both clinical and operational workflows more efficiently.
Here’s how to get started with the software after its successful installation:
- Log in to Fusion EHR using your credentials provided during setup
- Familiarize yourself with the dashboard layout and navigation options
- Start by adding patient information, including demographics and medical history
- Set up therapist availability and create a scheduling plan for appointments
- Use the intuitive documentation tools to create patient records and daily notes
- Begin scheduling therapy sessions based on therapist availability and patient needs
- Utilize the billing features to streamline the invoicing and payment process
- Explore the reporting section to gain insights into your practice's performance
Fusion EHR Integrations
Fusion EHR offers integrations with a range of third-party software commonly used in the healthcare industry. It provides the flexibility to connect with pharmacy, lab, and payer systems, enhancing the flow of information and ensuring a smooth experience for both practitioners and patients.
Who Is Fusion EHR For?
Fusion EHR is tailored for pediatric therapy practices of all sizes, ranging from independent practitioners to growing multi-location clinics. Whether you're in a private practice or a clinic, it can also be customized to match your specific needs. It is especially well-suited for the following specialties:
- Occupational Therapy (OT)
- Speech-Language Pathology (SLP)
- Physical Therapy (PT)
Fusion EHR Use Cases
Based on the analysis of user reviews and Fusion’s current capabilities, we have identified several operational scenarios where the platform is a strong fit for therapy-focused practices seeking an integratedcsolution for scheduling, documentation, and billing — without relying on disconnected systems.
Pediatric Therapy Practices Managing Multidisciplinary Care
Fusion is a perfect fit for pediatric therapy centers that coordinate multiple disciplines such as speech, physical and occupational therapy. It offers structured workflows that support care coordination among different therapists, helping practices maintain constant documentation and progress tracking for each patient. The tool is particularly valuable in settings where multiple specialists are contributing towards a single patient's treatment plan.
Growing Outpatient Clinics Needing Centralized Operations
Clinics that are expanding or managing multiple therapists will find Fusion particularly suitable due to its centralized scheduling, documentation, and billing functions. Administrative teams can oversee appointments, reconcile billing activity, and manage therapist workloads across different service lines in its centralized hub. This eliminates the need to use multiple tools and helps maintain visibility and accountability in growing outpatient clinics.
Providers Handling Insurance Claims Internally
The practices that manage their own insurance billing, Fusion provides a streamlined environment to create, track and review claims alongside session documentation. The integrated workflow helps reduce errors between clinical notes and billing submissions that help with claims accuracy and easier reconciliation. Such features make this tool a practical fit for in-house billing teams that need transparency across financial and clinical workflows.
Solo Or Small Practice Owners Seeking Workflow Consistency
Independent therapists and smaller clinics often rely on Fusion due to its ability to consolidate daily tasks such as notes, billing, and scheduling. It helps maintain a consistent workflow within one system, which saves clinicians time and allows them to focus on patient care. This makes it particularly well-suited for practice owners who are balancing patient care with front-office and financial tasks, without the support of a large administrative staff.
Therapy Centers Transitioning From Paper To Digital Documentation
The platform serves as the entry point for therapy providers moving away from manual or paper-based documentation. Its structured note templates and organized scheduling tools help standardize recordkeeping, making it easier for staff to adapt to digital operations. This use case is especially relevant for smaller or mid-sized practices adopting electronic systems for the first time.
Fusion EHR User Sentiments
Most Positive Sentiments | Least Positive Sentiments |
Customer Support And Responsiveness
Users highlighted that the Fusion’s support is exceptional. A user iterated this by saying ‘Our company recently switched to Fusion EHR and the customer service is PHENOMINAL!!’. | System Stability / Glitches / Freezes
A repeated concern shared by users is instability and freezing during note taking. Having said that, some users highlighted that glitches are occasional rather than constant, reducing the severity of this issue. |
Ease Of Use/User Interface/Workflow
Many reviewers describe the interface as streamlined, intuitive, and easier to use than other EMRs they’ve tried. | Mobile Access And Functionality
Many users note that mobile experience can be improved. One user said, ‘Using Fusion on mobile is tough’ |
Scheduling / Documentation Integration
Some users lauded the smooth scheduling; calendar views and seamless documentation tie well with the automation and makes the work easier! | Lack Of Recent Updates/Innovation
There is criticism that the platform hasn’t evolved much over time, with statements like ‘the software literally works, seems like it hasn’t been updated in years’ |
Is Fusion EHR Right For You?
Fusion EHR is purpose-built for pediatric and outpatient therapy practices seeking an integrated platform to manage scheduling, documentation, billing, and reporting in one place. With a proven track record supporting therapy clinics of varying sizes, Fusion offers features designed to meet the real operational and clinical needs of PT, OT, and SLP practices.
Built with a focus on security, scalability, and client satisfaction, Fusion combines industry-specific expertise with flexible workflows to help practices reduce administrative complexity and manage their clinics more efficiently.
Still not sure if it's the right choice for you? Contact us at 661-384-7070 and let our experienced team assist you in making an informed decision.

