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Overview
IDS Next helps hotels and resorts streamline operations through unified property management, automated housekeeping, and integrated guest services. While the platform lacks extensive native marketing automation, its cloud-native architecture ensures real-time updates and secure data management. Overall, it is a robust solution for hospitality chains seeking operational efficiency.
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Starting Price
Custom
IDS Next Specifications
- Reservations And Booking
- Room Management
- Guest Management And CRM
- Reporting And Analytics
What Is IDS Next?
IDS Next is a comprehensive, cloud-native enterprise solution designed specifically for the hospitality industry, including hotels, resorts, and multi-property chains. Hosted securely on Microsoft Azure, it offers an integrated suite of products ranging from front office management and procurement to guest services and housekeeping. By centralizing diverse hotel operations into a single ecosystem, the software provides a digitized approach to managing property lifecycles. It caters to a global market, delivering scalable, future-ready tools that enhance productivity and property performance.
IDS Next Pricing
- Implementation: $500–$5,000 for boutique properties; $5,000–$30,000 for large-scale enterprise rollouts
- Data Migration: $1,000–$8,000, depending on the volume of historical guest data and current reservation records
- Staff Training: $1,000–$7,000 for remote or on-site comprehensive training sessions
- SSO, Channel Manager, and API Integrations: $2,000–$15,000, depending on the number of third-party connections like OTAs, payment gateways, and HR systems For accurate pricing based on your organization’s needs, it’s recommended to request a custom IDS Next pricing estimate.
Disclaimer: Pricing references are based on publicly available third-party information and industry benchmarks. Actual costs may vary.
IDS Next Integrations
The software supports integration with multiple systems and platforms, such as:
Who Is IDS Next For?
IDS Next is ideal for various industries and sectors, including:
- Hotels
- Restaurants
- Wellness
- Banquets
Is IDS Next Right For You?
If you’re a hospitality business seeking to streamline operations, optimize workflows, and enhance guest experiences, IDS Next offers a cloud-native, AI-ready platform designed for hotels, restaurants, wellness centers, banquets, and leisure venues. Its enterprise-grade technology connects all hospitality functions into a single system, delivering real-time insights and improved operational efficiency.
With global recognition as the ‘Most Innovative Hotel Technology Company of the Year 2024’ and trusted by thousands of properties across 50+ countries, IDS Next is suitable for businesses looking for a scalable, integrated solution to meet modern hospitality demands.
Still doubtful if IDS Next is the right fit for you? Connect with our customer support staff at (661) 384-7070 for further guidance.
IDS Next Features
Front Office Management
IDS Next software provides a cloud-based PMS that unifies reservations, check-ins, and guest services within a single-screen dashboard. This feature allows staff to deliver personalized guest experiences and real-time updates. Hosted on Microsoft Azure, it ensures high performance, scalability, and data security for hotels and multi-property chains.
Housekeeping
The platform simplifies housekeeping operations via a mobile app that enables seamless communication between supervisors and staff. Users can track mini-bar consumption, manage employee rosters, and create task checklists. This feature also includes a lost-and-found registry and allows staff to block rooms for maintenance or internal events.
Guest Service
This feature enables managers to respond to guest requests and complaints efficiently through a web-based platform and mobile application. The software automatically forwards tasks to relevant departments, providing staff with room numbers and guest details. It integrates with front office modules to ensure progress is monitored property-wide.
Central Procurement
The platform manages supplier and purchasing processes by automating reorder requests and tracking stock levels. Users can define approval levels, manage vendor contracts, and compare quotations from multiple suppliers on one system. This feature maintains a detailed activity log to increase transparency and accountability across procurement operations.
Pros And Cons of IDS Next
Pros
Integrated full‑stack ERP covering front and back office
Flexible deployment (cloud, hybrid, on‑premise)
AI‑ready platform with mobile‑first design
Cons
Enterprise‑grade UI may feel complex for small businesses
Requires training for full platform adoption
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Frequently Asked Questions
What types of pricing plans does IDS Next offer?
IDS Next price ranges between $5 and $15/room/month. Get a detailed IDS Next cost breakdown tailored to your specific requirements.
What other apps does IDS Next integrate with?
IDS Next integrates with various third-party applications, such as Zoho Books, Quickbooks, and Sage.
Does IDS Next offer an API?
Yes, IDS Next offers an API.
Does IDS Next have a mobile app?
Yes, IDS Next offers a dedicated mobile app.
What level of support does IDS Next offer?
IDS Next offers support through WhatsApp, chatbot, self-service portal, phone, and email.
Who are the typical users of IDS Next?
IDS Next features are used by organizations across industries and sectors, including hotels, resorts, and banquets.
What language does IDS Next support?
IDS Next primarily supports the English language.