Amadeus Hotels

Pros

Being able to see the full history and sort service orders based on current needs is really helpful. It's also very user friendly when I need to place multiple calls at once for a single location.

Cons

A limitation it has is that I can't submit a new service order when there are already existing ones that still haven't been followed up on.

Pros

It's a very useful and comprehensive tool with detailed and reliable information about hotels.

Cons

At times it's hard to find hotels in certain cities.

Pros

Has been very helpful for bringing business to our brand especially for B2B opportunities that generate revenue. The software lets us manage pricing, inventory, availability and product descriptions in one place. We also received solid training and support from the team and the available features help us handle our products effectively. Another big advantage is the ability to connect it with our channel manager which makes managing rates and availability much more efficient.

Cons

The downside is the setup and initial configuration which takes a long time and involves a lot of repetitive steps. Another issue is that older reservations cannot be tracked beyond 6 months and I see that as a real setback.