Last Updated
Overview
Amadeus offers a cloud-based solution for managing reservations, catering, POS, and marketing automation. It centralizes hotel operations and supports scalable growth. However, preventative maintenance setup requires manual corrections initially, though its robust tools and integration capabilities streamline daily workflows for hoteliers efficiently.
Overall Rating
Based on 6 users reviews
4.3
Rating Distribution
Positive
100%
Neutral
0%
Negative
0%
Starting Price
Custom
Amadeus Hotels Specifications
- Tenant Management
- Lease Management
- Rent Collection
- Maintenance Requests
What Is Amadeus Hotels?
Amadeus is a comprehensive, cloud-based platform that provides a suite of hospitality technology solutions to a global clientele of hoteliers, travel agents, and destinations. The platform aims to streamline operations and enhance the guest experience. It offers features such as a central reservations system, guest management system, sales and catering, and a booking engine. By leveraging powerful technology, Amadeus helps customers drive demand, improve efficiency, and build guest loyalty to grow their business.
Amadeus Hotels Pricing
Disclaimer: The pricing has been sourced from third-party websites and is subject to change.
Amadeus Hotels Integrations
Amadeus integrates with the following third-party software, such as:
- 15below
- BahnCard Management
- Appbox
- ArtioSign
- Axys Odyssey
- AVH
- Areka Consulting
Who Is Amadeus Hotels For?
Amadeus Hotels software serves a wide range of industries and sectors, including:
- Hospitality
- Travel and tourism
- Commercial real estate
- Hotel Property management systems
- Revenue management solutions
- Travel distribution and content aggregation
- Event and group sales management
Is Amadeus Hotels Right For You?
Are you seeking a comprehensive hotel management solution that enhances operational efficiency and guest satisfaction? Amadeus solves challenges like fragmented property management and inconsistent guest experiences through integrated tools that streamline operations and personalize interactions.
The platform ensures compliance with GDPR and CCPA, safeguarding guest data and privacy. Designed to support properties of all sizes, Amadeus Hotels offers scalable solutions that adapt as your business grows.
Still not sure if Amadeus is right for you? Contact our customer support team at (661) 384-7070, who will help you make the best decision.
Amadeus Hotels Features
Reservations Management
Amadeus Hotels features a comprehensive Reservations Management system that centralizes booking processes, integrates with global distribution systems, and supports multiple channels. This streamlines operations, reduces overbookings, and enhances revenue management by providing real-time availability and pricing updates.
Catering Management
The catering management feature allows hotels to efficiently plan and manage events, banquets, and conferences. It includes tools for resource allocation, menu planning, and billing, ensuring seamless coordination and maximizing revenue from group bookings and special events.
Point of Sale
Amadeus Hotels' POS system integrates with property management software to track and manage transactions across various hotel outlets. This feature enhances operational efficiency, provides detailed financial reporting, and supports upselling opportunities, contributing to increased profitability.
Marketing Automation
Marketing automation within Amadeus Hotels enables personalized communication with guests through automated email campaigns, promotions, and loyalty programs. By targeting guests at different stages of their journey, it boosts direct bookings, enhances guest engagement, and drives repeat business.
Pros And Cons of Amadeus Hotels
Pros
Increases revenue through better booking management
Simplifies operations with integrated channel manager
Provides reliable, detailed hotel information globally
Cons
Initial setup is time-consuming
Limited ability to track reservations beyond six months
Amadeus Hotels Reviews
Total 6 reviews
4.3
All reviews are from verified customers
Rating Distribution
5
Stars33%
4
Stars67%
3
Stars0%
2
Stars0%
1
Stars0%
Share your experience
Hospitality, 11-50 employees
Less than a year
“Handy service order history”
Pros
Being able to see the full history and sort service orders based on current needs is really helpful. It's also very user friendly when I need to place multiple calls at once for a single location.
Cons
A limitation it has is that I can't submit a new service order when there are already existing ones that still haven't been followed up on.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Leisure, Travel & Tourism, 1-10 employees
More than a year
“Reliable hotel data”
Pros
It's a very useful and comprehensive tool with detailed and reliable information about hotels.
Cons
At times it's hard to find hotels in certain cities.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Hospitality, 51-100 employees
More than a year
“strong b2b revenue support”
Pros
Has been very helpful for bringing business to our brand especially for B2B opportunities that generate revenue. The software lets us manage pricing, inventory, availability and product descriptions in one place. We also received solid training and support from the team and the available features help us handle our products effectively. Another big advantage is the ability to connect it with our channel manager which makes managing rates and availability much more efficient.
Cons
The downside is the setup and initial configuration which takes a long time and involves a lot of repetitive steps. Another issue is that older reservations cannot be tracked beyond 6 months and I see that as a real setback.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Frequently Asked Questions
Does Amadeus Hotels offer an API?
Yes, Amadeus provides API access.
What level of support does Amadeus Hotels offer?
Amadeus provides support via email and phone.
What other apps does Amadeus Hotels integrate with?
Amadeus integrates with third-party platforms including 15below, BahnCard Management, Appbox, ArtioSign, Axys Odyssey, AVH, and Areka Consulting.
What language does Amadeus Hotels support?
Amadeus supports English, Spanish, and French languages.
Does Amadeus Hotels have a mobile app?
Yes, Amadeus offers a mobile app.
What types of pricing plans does Amadeus Hotels offer?
Amadeus pricing starts at €1.00/month, with custom quotes available to match specific business needs. Request a custom Amadeus Hotels price quotation.
Who are the typical users of Amadeus Hotels?
Amadeus serves hospitality, travel and tourism, commercial real estate, PMS, revenue management, travel distribution, and event management sectors.