“better navigation than older platform tools”

Pros

After moving over to the platform from another system, it has been a noticeable improvement for the tasks I use it for. I do not handle payroll in it but I regularly go in to look up employee details and related information. For that kind of use, it feels fairly easy and switching between personal details and employment records is not overly confusing. Compared with other related products I have used especially People@Work and Pay@Work, this one is definitely less complicated to get around.

Cons

That said some of our users still struggle to find their way around the system. They often ask where to click to access things like pay stubs, T4s and similar documents. A more accessible layout would probably help especially for people who are not very comfortable with technology.

“Does the job well!”

Pros

Keeping up with employees is much simpler with this software. It helps a lot with tracking total hours worked, payroll, vacation time, sick days and basically anything connected to wages.

Cons

I honestly did not run into anything I disliked about this software. It worked really well the whole time and I had no issues with it.

“convenient and employee friendly”

Pros

Navigating this system is very easy and it makes finding the information I need quick and hassle-free. It feels well designed overall which makes the experience much more convenient for employees.

Cons

I really don't have any major complaints about the system. The only thing that could make it even better would be adding a text message option so employees can also receive payroll updates that way.

“reliable time tracking and requests”

Pros

Clocking in and submitting time-off requests has always been really easy. Over the five years I've used it, I've only run into clock in issues a couple of times so it's been very dependable overall.

Cons

There are times when it loads a bit slowly which can be frustrating if you're right up against the cutoff and trying not to clock in late.

“reliable for payroll”

Pros

This software does a solid job of recording timecard information accurately for payroll purposes!

Cons

At times the navigation in the platform doesn't feel very accessible.

“Gets the job done!”

Pros

Posting job listings, moving candidates through the application process and getting all the way to hiring is very simple on this platform! It also takes a lot of stress out of handling tax deposits which is a big plus.

Cons

One thing that would make it even better is being able to turn a hired employee's application directly into their platform profile. It would also help if the job costing time clock were more user friendly.

“implementation was a nightmare”

Pros

We adopted the software as an all in one platform for HR, benefits and payroll. At the most basic level, it does process payroll correctly but that feels like a very low bar for something like this. Beyond that I have a hard time pointing to any real positives right now.

Cons

From the implementation side, the service and support have been an absolute nightmare. We chose some fairly new modules including comprehensive payroll and benefits and the onboarding portal and the implementation team never seemed to know how to handle them. Instead of taking the time to learn the products and guide us properly, they either gave us no answers at all or gave us incorrect ones. On top of that there were around 16 different people throwing responses at us from every direction with almost no effort to coordinate or simplify anything. The whole onboarding process lacked structure and nobody warned us about potential pitfalls. I ended up discovering issues myself as we went and in many cases only after an employee ran into the problem first, then I had to bring it to the vendor's attention. There was no sense of ownership and no real concern for how these gaps affected me or the employees in my organization. Honestly it felt like I was working with people who either didn't know what they were doing or simply didn't care. I'm hoping this was just an unusually bad implementation experience but time will tell.

“Track your pay”

Pros

It lets me keep an eye on my paycheck details and the 401(k) benefits that are available to me.

Cons

I do wish the mobile app didn't send me elsewhere for request related items and instead allowed us to handle those directly within the app.

“Really excels!”

Pros

From an HR perspective, this solution really excels in compensation and talent management! It connects smoothly with Jobvite which has helped us fully organize our onboarding process. Compared with most HRIS platforms, it's incredibly user friendly. On the employee side, it does a nice job of sending reminders to enroll in benefits and gives a clear view of what has already been selected. Requesting vacation time and completing timecards is also very easy. Another feature I really appreciate is being able to view compensation details and the org chart in one place :))

Cons

Timesheet entry can be a bit confusing at times since hours have to be entered in military time.

“well-designed payroll access”

Pros

Navigating the site feels very easy so it doesn't take much effort to find things like previous pay stubs and W-2s. I also appreciate the option to hide dollar amounts which is really helpful when checking information on a shared or public computer.

Cons

It's inconvenient to update the password pretty often. That can turn into a hassle if you're not keeping close track of which passwords you've already used.

“Accessible platform”

Pros

After getting all the configuration set up correctly, the software became very easy to use and feels quite accessible.

Cons

The time tracking module doesn't work well for us. Making changes in it is difficult and it doesn't handle time the way our company does so we ended up not using that part at all.

“organizes and simplifies”

Pros

Handling payroll takes a lot less effort with this system. It does a nice job of streamlining the whole process and it's a relief not having to manually sort out overtime, deductions or taxes.

Cons

An issue is that the login page can be surprisingly hard to locate if you don't have it bookmarked even when searching on Google. The fees also feel a bit expensive.

“familiar to use”

Pros

Very user friendly and it feels familiar since so many companies already rely on the platform for payroll, 401k and related services.

Cons

Nothing to complain about right now, it meets the business needs well.

“instant pay stub access”

Pros

Having everything in one place is a big plus especially all the features and the ability to pull up your pay stub online right away whenever you need it.

Cons

The platform overall is a pretty expensive payroll option so it really only feels worthwhile for businesses with a larger number of employees. Another thing that bothers me is losing access to certain pay stubs after leaving a job. They also seem to have a hard time merging accounts so if you leave one company using the platform and join another that also uses the platform, there's a chance you could lose access to your older pay stubs.

“helpful paycheck breakdown”

Pros

Every Tuesday I'm able to pull up my pay stub and see a clear breakdown of what I earned by category which is really useful.

Cons

My only complaint is that the paystub notifications tend to arrive late so I'm never quite sure when the pay stub has actually been posted.

“payroll made simple”

Pros

Handling payroll in the platform has been very easy and anytime I run into something I'm unsure about, support is just a phone call away. The support team is professional and clearly knows the software well. The self-paced training sessions are also a nice bonus and helpful to have available :)

Cons

I don't have any real complaints about the software. I only use it for payroll and I know it offers many more HR features that just aren't relevant to our company.

“my review”

Pros

It does a solid job as an HRIS and handles payroll processing well.

Cons

Problem is that the time card feature isn't integrated with the platform and the PTO plans haven't been functioning very well.

“solid features”

Pros

The platform covers the key areas I need in payroll software and has the functionality I rely on.

Cons

One frustration is how often they roll out changes without giving users enough time to get familiar with them. The time and attendance piece also has a few issues.

“saves time”

Pros

Handling payroll with the platform is convenient and cuts down a lot of the manual work that usually goes into the process.

Cons

Tracking down the specific reports you need can be frustrating and it also doesn't keep a copy of pay stubs on file for admin access later.

“has helpful alerts”

Pros

Using the platform has been a very comfortable experience because the software is user friendly and makes payroll processing simple to manage. It has consistently helped me handle payroll tasks without hassle and whenever an issue comes up, the platform seems to have the right solution for it. I also appreciate that it alerts you when something is incomplete or needs to be corrected which helps prevent mistakes.

Cons

I really don't like the fact that if it sits idle for more than about half an hour, it logs you out of the program.