Total 2004 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

31%

3

Stars

7%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

DD

Dana Dobiasova

Computer Hardware, 500+ employees

More than a year

4.0
September 2019

better navigation than older platform tools

Pros

After moving over to the platform from another system, it has been a noticeable improvement for the tasks I use it for. I do not handle payroll in it but I regularly go in to look up employee details and related information. For that kind of use, it feels fairly easy and switching between personal details and employment records is not overly confusing. Compared with other related products I have used especially People@Work and Pay@Work, this one is definitely less complicated to get around.

Cons

That said some of our users still struggle to find their way around the system. They often ask where to click to access things like pay stubs, T4s and similar documents. A more accessible layout would probably help especially for people who are not very comfortable with technology.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

7

MS

michael smith

Management Consulting, 101-500 employees

More than a year

5.0
September 2019

Does the job well!

Pros

Keeping up with employees is much simpler with this software. It helps a lot with tracking total hours worked, payroll, vacation time, sick days and basically anything connected to wages.

Cons

I honestly did not run into anything I disliked about this software. It worked really well the whole time and I had no issues with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Insurance, 500+ employees

More than a year

5.0
September 2019

convenient and employee friendly

Pros

Navigating this system is very easy and it makes finding the information I need quick and hassle-free. It feels well designed overall which makes the experience much more convenient for employees.

Cons

I really don't have any major complaints about the system. The only thing that could make it even better would be adding a text message option so employees can also receive payroll updates that way.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

BE

Brock Ekins

Financial Services, 500+ employees

More than a year

5.0
September 2019

reliable time tracking and requests

Pros

Clocking in and submitting time-off requests has always been really easy. Over the five years I've used it, I've only run into clock in issues a couple of times so it's been very dependable overall.

Cons

There are times when it loads a bit slowly which can be frustrating if you're right up against the cutoff and trying not to clock in late.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

9