ADP Workforce Now Reviews

“Easy navigation for employee management

Pros

Editing employee profiles was a breeze, and all the information was interconnected.

Cons

Some features appear outdated and could be removed.

“BiWeekly Pay

Pros

We could easily see a detailed breakdown of our paychecks.

Cons

We primarily used paychecks, but we were able to view PTO. However, it was challenging to go back and compare.

“ADP Workforce Now

Pros

Overall, I like the product. It combines attendance, leave requests, and payroll into one easily accessible and secure website.

Cons

The method for inputting daily time could have been better designed. Additionally, when you save your inputted time and approvals, it doesn't always save your work, requiring you to doublecheck if it was saved every time.

“Easy to Use For All Staff

Pros

ADP simplifies staff access to information regarding their hours worked and biweekly paystubs. The site provides exact times worked, allowing workers to identify any missed clock ins or disputes in hours worked. This enables immediate resolution. With everything being online, there's no need for paper paystubs, and staff members receive their pay via direct deposit once it's dispersed!

Cons

My only small critique, if anything, is that the platform can be a bit finicky when staff members forget their passwords and are unable to log in. Administrative intervention is required to resolve the issue. However, this is just a minor inconvenience.

“A teachers review of ADP Workforce

Pros

ADP allows for easy access to employee pay stubs, eliminating the need to go through administration.

Cons

When I try to find information about payroll and pay stubs, ADP workforce can sometimes be confusing to navigate.

“evaluation

Pros

Payroll and payment arrangements, all in one place.

Cons

It would be great if the app had a chat feature and recommendations.

“ADP Workforce Now review

Pros

The intuitive interface makes it easy to use. It offers a comprehensive set of features for managing your team, including tracking performance, handling time off requests, managing salaries, and setting goals, among many others.

Cons

Dealing with long wait times when calling customer support can be challenging at times.

“ADP, more like ASAP!!

Pros

The ease of being able to review my financial records throughout my years of work at this company.

Cons

My portal includes an HR feature and even some interoffice job opportunities, but it's not exactly user friendly. Since not every department uses it, I question its usefulness.

“ease of use

Pros

I love that I can always log in and see what my paycheck looks like. It also makes it simple to compare all of my paychecks.

Cons

Overall, it's great, although occasionally it can be a bit slow, but that's rare.

“awsome support but needs training

Pros

The support team is always quick to help whenever I contact them.

Cons

I wish they offered more in-person training sessions.

“powerful platform, poor onboarding experience

Pros

I've used this platform before and was totally blown away at first and I even gave it a perfect score. To be fair the system itself is great and works well when it's running smoothly.

Cons

The implementation process has been a nightmare, basically a "figure it out yourself" approach that's left my team scrambling. I pushed hard for us to invest in additional modules and convinced leadership to stick with ADP instead of exploring other options but now I'm regretting that loyalty. We're constantly struggling to understand how to actually use these new tools and resources we paid for. What's even more frustrating is that we gave them detailed feedback about our terrible experience but they haven't done anything to fix the situation or provide better support.

“smart choice but slow setup

Pros

interface just makes sense and moving from one page to another is smooth. Customer support has been great when I can get ahold of them though they aren't always around. Setting it up was easy with no big problems. We end up using this tool about four times a month.

Cons

Initial setup process is very time-consuming since you need to gather quite a bit of information beforehand.

“Great dashboard but limited connections

Pros

The interactive dashboard is a huge help and is just packed with handy tools. I find it incredibly easy to use and using every single day.

Cons

Their functionality is limited and it doesn't integrate well with other systems we use. That said it works fine when your using it on its own.

“terrible service!!

Pros

I thought this would blend perfectly with our other software but it's really just a one-way data feed, not a true integration. On the plus side the 401k hosting through ADP was super convenient, checking my balance was also easy.

Cons

Customer service across the board is terrible. When my team contacted both implementation and support, they were challenged, insulted and treated disrespectfully. The EDI feeds constantly failed and caused major headaches. We couldn't map our own general ledger which was really frustrating.

“Good reports but slow support

Pros

I can easily pull up all the analytics and reports I need. It's awesome for helping me see where we're struggling so I can focus on improving those weak spots.

Cons

I am frustrated that the support team rarely gives direct answers. Finding solutions always requires going through several people or lengthy processes.

“game-changer for compliance

Pros

I am a huge fan of the service connect feature and it makes everything feel so much more connected. And smart Compliance is a game-changer, it keeps us on top of rules and regulations without the usual stress. The W2 review tool is also a lifesaver during tax season and saves me a ton of time.

Cons

sometimes it switches to voicemail when I'm trying to reach my account manager during urgent situations.

“An Unexpected Necessity!

Pros

It provides 24/7 access and visibility to my information. The app is incredibly user friendly and easy to navigate.

Cons

I wish all companies would adopt this app so that I could manage all my information in one place.

“ADP Review

Pros

The reporting is thorough, and manipulating the data is not hassle anymore.

Cons

The functionality is quite cumbersome, with several repetitive steps in the onboarding process.

“Awesome product

Pros

Moving around their website is effortless.

Cons

I couldn't find anything that I didn't like.

“ADP Essential

Pros

This ADP software allows each employee to have their own dashboard to keep track of their important payroll information, paperwork, and access to tax forms.

Cons

There aren't any features on ADP that I disliked. It would be nice if they had a more comprehensive applicant tracking system, but using this program has made the onboarding process much easier for me.