Rubi
Law Practice, 1-10 employees
Less than 6 Months
“Simply Payroll”
Pros
Payroll services are user-friendly and intuitive.
Cons
It's user-friendly, with easy navigation between menu options.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
7
Functionality
8
Carlos s.
Mid-Market, 500+ employees
“Hard to get reports”
Pros
Huge plus that employees can access their own info.
Cons
Finding it challenging to use and getting the exact reports I need takes way more effort than it should.
Rating Distribution
Ease of use
4
Value for money
5
Customer Support
5
Functionality
3
Sujata
Financial Services, 500+ employees
More than a year
“The Best Payroll platform”
Pros
The ease of use and user-friendly UI make it easy to track pay over multiple months.
Cons
Tracking time, vacation, and tax slips is very straightforward.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Abegail
Consumer Services, 500+ employees
Less than a year
“Adp is one of the best!”
Pros
I've used this in different companies, and it's great to have an overview database and salary breakdown.
Cons
Occasionally, there was a delay in uploading tax papers.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anonymous
Mid-Market, 11-50 employees
“central hub for team”
Pros
Appreciate having a central hub for my team. The design is interactive and having communication and employee data all in one spot is a game-changer. So convenient.
Cons
setting up reviews felt overwhelming initially and took longer than expected but once I got the hang of it through practice, the process became much more manageable.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Jasmine
Consumer Services, 1-10 employees
More than a year
“Dont Run , Skip”
Pros
What I enjoyed most about using ADP is being able to preview my paystub before payday to see the net pay after taxes.
Cons
Waiting until the week of payday to view pay stubs for that period is frustrating; previewing a few days earlier would be more convenient.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
8
Anonymous
Mid-Market, 11-50 employees
“access to detailed statements, limited menu”
Pros
The pay and tax statements are super detailed and well-organized. Makes reviewing them so easy.
Cons
The homepage menu is limited and doesn't offer much depth in terms of options.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Jeffrey
Accounting, 51-100 employees
More than a year
“Full circle - off at prior company, new company on ADP”
Pros
It's dependable and always available. Business-level support is timely, except for general support services, which are lacking.
Cons
It's overly complex and not purely SaaS, resembling a mainframe system.
Rating Distribution
Ease of use
5
Value for money
7
Customer Support
7
Functionality
10
Crystal B.
Mid-Market, 500+ employees
“simple to check info”
Pros
I can just log in anytime to check my info. Simple as that.
Cons
There's honestly nothing I really dislike about it.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Anonymous
Mid-Market, 500+ employees
“simple and easy to use”
Pros
Getting around the site is really simple and easy. No complaints.
Cons
Not much to complain about from what I've experienced so far.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
9
Functionality
9
Tiffany
Automotive, 51-100 employees
More than a year
“quick & easy in a virtual world”
Pros
The ease of retrieving pay stubs and tax statements in a remote, paperless, direct deposit environment is remarkable.
Cons
There's not much I dislike about ADP.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
nitchell
Research, 51-100 employees
More than a year
“ADP GAME CHANGER”
Pros
ADP offers numerous benefits; it keeps you organized and informed.
Cons
Being internet-dependent can be a drawback, but that's common for most apps nowadays.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
samuel
Hospitality, 51-100 employees
Less than a year
“pros and cons”
Pros
What stands out about ADP Workforce Now is its comprehensive HR tools suite. It streamlines tasks like payroll and benefits administration into one easy-to-use platform.
Cons
It's not the most intuitive at first, but you'll get used to it with practice.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Nicky
Textiles, 1-10 employees
More than a year
“ADP is helpful if you use it correctly”
Pros
I appreciated accessing my attendance records and requesting time off, tracking hours, and payroll.
Cons
I disliked that access to W-2s ceased after leaving the company.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Johnathan
Graphic Design, 1-10 employees
Less than 6 Months
“Best Payroll System of 2024?”
Pros
The accessibility and user-friendly interface make it easy to load employees onto the software.
Cons
The most challenging part is dealing with system glitches or incorrect employee hour inputs.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Resha
Accounting, 1-10 employees
Less than 6 Months
“Use it everyday”
Pros
It's part of my job, and it's easy to generate reports or export data to Excel, making it quite efficient.
Cons
Honestly, this program is quite straightforward and easy to use.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
7
Michael J.
small-Business, 11-50 employees
“Great reports but pricey tool”
Pros
seriously impressed with the reporting and how it handles all the compliance stuff. Takes a weight off my shoulders.
Cons
Pricing structure feels a bit steep and getting help from their consulting team sometimes involves lengthy wait times.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
8
Anonymous
Mid-Market, 500+ employees
“convenient for my info”
Pros
I find it really convenient for handling all my employment info and tax documents.
Cons
Performance goals section could use some work and it's not specific enough for setting personal or company objectives.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
7
Jacqueline
Law Practice, 1-10 employees
More than a year
“ADP is the Payroll Solution”
Pros
ADP handles Records of Employments and submits them directly to the ministry, manages source deduction payments, and prepares T4s promptly.
Cons
I have no complaints; I appreciate ADP Workforce Now.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
John
Mechanical or Industrial Engineering, 101-500 employees
More than a year
“A User Friendly System”
Pros
ADP serves various purposes in our company, from payroll to time management, and job postings. Its versatility across different areas is impressive and caters to diverse company needs. Moreover, it's intuitive. Most employees grasp its functionality within minutes!
Cons
After using ADP Workforce Now for years, once I grasped the processes, I found no dislikes or flaws in my work routine.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8