ADP Workforce Now Reviews

“smooth reporting, problematic employee transfers

Pros

Reporting is really smooth. I found it surprisingly easy to get the hang of.

Cons

The employee transfer and rehire features create headaches with our 401k vendor and benefits system. When moving someone to another company, you have to terminate them first which sends wrong status information to vendors and causes confusion about the employee's actual situation.

“ADP Workforce Review

Pros

The interface is highly intuitive, and the new design is visually appealing and easy to navigate. Reviewing payroll is convenient, and the vacation approval process is straightforward.

Cons

Deploying it at our facility was quite tricky. Setting up the punch-out clock with their IT department posed a challenge too. However, once we got it sorted out, it's been smooth sailing.

“Adp review

Pros

ADP Workforce is intuitive and accessible whether on a phone or desktop. Whenever I encounter issues, customer service is readily available.

Cons

It would be helpful if there was a feature for tracking jobs. For instance, if I needed to link an employer to a specific payment for a particular time.

“ADP Review

Pros

ADP Workforce Now is intuitive, allowing employees to enter data both in and out of the office.

Cons

I enjoyed using ADP Workforce Now; however, sometimes the digital application takes a while to load.

“User friendly app to keep track of pay cheques

Pros

It consolidates the weekly paycheck information neatly in one place, highlighting the total amount.

Cons

It lacks analytical information and tends to have longer loading times.

“Great app to keep track of everything

Pros

There are so many positives that I can't pick just one.

Cons

Occasionally, it runs a bit slow, but overall, it's pretty good.

“Adp

Pros

Using ADP was a pleasant experience. Clear labels made navigation straightforward.

Cons

Sometimes, you have to click multiple times to reach your desired destination. There aren't any shortcuts to expedite the process.

“Adp Spotlight!

Pros

I value the payroll department's expertise and their high efficiency.

Cons

Occasionally, customer service can be subpar, but aside from that, I don't have any major dislikes about Adp.

“Payroll functions are good

Pros

Having access to all employee data and generating various reports.

Cons

Generating reports feels a bit cumbersome and lacks ease of use.

“good tool with great chat help

Pros

Whole system is simple and easy to get around. My favorite part is the chat support., the team answers fast, they know their stuff and they're actually friendly and helpful.

Cons

I am not a fan of their phone support system. When I tried calling for help, everything was completely automated and I couldn't reach an actual person to get assistance.

“smooth tracking but slow sometimes

Pros

I can easily keep an eye on my hours and how much time off I have left.

Cons

sometimes feels a bit slow when loading certain pages and the interface could be more modern looking.

“My time is always accurate!

Pros

I appreciate the easy login process and the ability to track time, PTO, leave, and other requested hours.

Cons

The only downside is the prolonged downtime when the system malfunctions. Last month, ADI was down for almost two weeks, forcing me to manually track my clock-ins and lunch times to ensure accuracy for payday. Our checks were still short.

“Does everything but needs training

Pros

I like how this one system takes care of almost everything for us, payroll, time off, benefits, onboarding and company policies. The branding options in Workforce Now are solid so we can make it look like our company. I'm most impressed with how easily it handles a ton of data and connects with other apps we use like Netsuite for our timesheets.

Cons

The constant module refreshing gets really annoying since every click reloads whatever widget your working on. The reporting dashboard looks pretty bland and static and they could definitely spice it up with some color coding or better visuals. You'll need proper training sessions to get the hang of it, can't just jump in and figure it out on your own.

“ADP WFN Review

Pros

Employee Self Service is essential for enrolling in benefits and accessing pay stubs and W-2's independently.

Cons

Smart Compliance is helpful, but manual checks are needed as we don't receive email notifications for activity. There are occasional issues with taxes not being paid in full for MI unemployment.

“ADP Workforce review

Pros

Clocking in and out effortlessly while monitoring employees' schedules.

Cons

No issues. The application functions as expected.

“Face login works perfectly

Pros

The face recognition login on my iPhone is so convenient. No more typing passwords! The website works perfectly on my phone and computer which makes it easy to use anywhere.

Cons

I haven't discovered any real issues with it yet and everything's been working great for me.

“Great For Payroll

Pros

ADP Workforce Now is an excellent payroll solution.

Cons

Getting customer support can be quite challenging.

“ADp is great

Pros

It simplifies my job, improves efficiency, and saves time. I would recommend it to all companies; it's definitely worth trying.

Cons

It reduces workload, which is excellent. It requires a good understanding to use effectively, but overall, it's a very good app worth the price.

“Appreciation of the Product

Pros

I appreciated how easily accessible the information was.

Cons

There's nothing I don't love about using ADP; it offers a lot within the program.

“ADP Workforce Now

Pros

As a user, navigating the system is straightforward and easy to understand.

Cons

Currently, I have no complaints. I appreciate the clear platform for accessing different documents, such as payroll and tax slips.