ADP Workforce Now Reviews

“time tracking less stressful”

Pros

Using Time Tracking is really simple, booking days off feels a lot less stressful and not having to type out emails is a big plus.

Cons

The ADP app could use more detail when it comes to viewing information. It would be better if it offered options similar to the webpage. Other than that, I don't really have any complaints.

“simple to use and navigate”

Pros

Starting a job that uses ADP Workforce Now was a nice surprise. It's simple to use, simple to navigate and it keeps everything together in one place.

Cons

Every now and then some features on the app glitch. When trying to clock in or out, the buttons can freeze and stop working especially when using quick clock.

“self-explanatory with small learning curve”

Pros

ADP Workforce Now felt very self-explanatory to me. The system was simple to use and getting around it was simple without much of a learning curve.

Cons

It seems to be missing some features that a lot of other systems already offer, such as AI capabilities.

“glitches and login failures”

Pros

Getting around ADP was simple enough and it made it convenient to pull up pay stubs and review hours and deductions.

Cons

The downside was the number of glitches. On some days, the login simply would not work.

“Convenient with full timesheet access”

Pros

Using this app has been a really positive experience. It's convenient, simple and gives me full access to my timesheet so I can easily check the hours I worked for each pay period.

Cons

I don't have any complaints. It's been helpful in so many ways and I'd definitely recommend it to any business.

“great platform for new users!”

Pros

As an employee, this has been a really convenient place to check my pay, handle time off and manage my benefits. Since I was completely new to a service like this, it felt like a solid platform to start with and was very approachable.

Cons

No cons. I've used a variety of its features and everything has worked reliably for me.

“user-friendly with convenient mobile app”

Pros

Using ADP Workforce Now has been very simple because the platform is so user-friendly. It's simple to navigate and the mobile app makes it even more convenient to access everything on the go.

Cons

There really aren't many downsides to this product. A lot depends on how heavily it's being used although the app can have a little latency at times.

“useful for work details with solid value”

Pros

This tool has been a really useful platform for keeping up with several work-related details like pay compensation, hours and availability, paychecks, tax documents and legal information. It offers solid value for the cost and the setup and day-to-day use are simple. Customer support has also been communicative and helpful whenever any issues came up.

Cons

Every now and then there are a few lags or slower performance plus occasional login hiccups or random logouts but nothing too serious.

“reliable payroll and HR hub”

Pros

Having payroll, tax compliance, benefits administration, employee self-service and centralized HR and time tracking all in one platform is where ADP Workforce Now really delivers. It does a strong job with automation and it's helpful to have those core HR functions managed in a single system.

Cons

Customer support can be disappointing and getting comfortable with the system takes time because the learning curve is pretty steep. Custom reporting also feels limited, the pricing is high and it doesn't offer much flexibility when dealing with more complex workflows.

“Mobile app works reliably”

Pros

Being able to use the mobile app has been a real plus. It's reliably worked for checking my remaining PTO and clocking in or out so I don't have to get on a desktop every time.

Cons

The interface does feel a little outdated compared with newer HR platforms. On top of that, moving through the different modules can get confusing since there are so many layers of menus.

“split direct deposit feature useful”

Pros

One feature I've been using a lot is the option to split direct deposit across multiple accounts and switch between them whenever needed.

Cons

The organization chart interface isn't very simple. I was able to figure it out but it definitely took a little time.

“positive experience with time tracking tools”

Pros

Using ADP Workforce Now on both the employee and supervisor side has been a positive experience for me. The time-tracking tools are pretty simple especially in workplaces where every hour needs to be charged to a specific code or account. It's also convenient for keeping up with benefits and time-off balances. On top of that, updating tax details, personal information and benefit contributions is simple which saves me from having to go through a lot of extra HR steps. The mobile app is fairly user-friendly too. I'm not in HR but compared with other systems I've used, ADP has been much less of a hassle.

Cons

In a setup like ours, where all time has to be assigned to a billing code, it would be really helpful to see the total hours billed to each code over a selected time period. Administrators at our organization can access that information but my team still has to track it on our own separately.

“responsive service and simple PTO”

Pros

Customer service was very responsive and it was simple to get in touch with our account manager. The onboarding process went really well and handling PTO and payroll was simple too.

Cons

A few of the reports I needed to run caused some issues. Other than that, that was really the only problem I came across.

“All-in-one system”

Pros

The interface feels clean, comprehensive and simple to move around in. It gave me a complete all-in-one system for payroll, HR, training, benefits and timekeeping.

Cons

At this point I really don't have any complaints about ADP Workforce Now. It has handled all of my work-related recordkeeping needs satisfactorily.

“BEST TOOL”

Pros

Using ADP Workforce Now has been a really positive experience because everything is laid out in a well-organized way. Keeping up with time tracking and pulling reports is very simple which makes day-to-day tasks much more manageable. Their customer support has also been consistently helpful, with excellent communication whenever assistance is needed. It really feels like a quality service that delivers strong value for the cost.

Cons

If I had to point to one downside, it would be the main home page. I do appreciate that it includes several useful items up front but the layout feels a bit too crowded for my preference.

“clear layout !!”

Pros

Everything is laid out clearly so the system feels simple to use and very user-friendly. It has what I need all in one place and the feed is especially useful because my boss can quickly share updates or learning materials with everyone.

Cons

My biggest concern is the safety and security side. In a pretty short period of time, all employees had to change their passwords more than once because we got alerts that someone was trying to log in and send spam.

“most simple dashboard for employees”

Pros

What I appreciate most is how transparent it is from an employee perspective. I've worked at other companies using different systems and ADP has had the most simple dashboard by far. It takes information that can be pretty complicated and presents it in a way that feels clear and simplified.

Cons

One thing I'd still like to see is a few more built-in resources that explain all the information shown on the dashboard so I wouldn't have to click around to figure certain things out. Even with that, it doesn't feel overly complicated overall.

“My tool to use daily”

Pros

Having payroll, time tracking, benefits and core HR all in one platform really makes day-to-day work much more convenient.

Cons

A couple of drawbacks with ADP Workforce Now are the steep learning curve and an interface that feels a bit dated.

“clean layout with mobile access”

Pros

The layout feels clean and simple which makes daily use pretty convenient. Clocking in and out is simple and having mobile access is a nice bonus even if my workplace doesn't enable every feature in the app.

Cons

Mobile access is still somewhat limited and editing the timecard can be frustrating at times. Certain features also take a while to locate and while the security is appreciated, it can be a bit annoying to work around sometimes.

“saves time with self-service features”

Pros

Having payroll, benefits and time tracking all in one system saves a lot of time and helps cut down on mistakes. The dashboard feels simple so checking pay statements, updating personal details and submitting time-off requests can be done quickly without needing extra help. The self-service tools are also a major advantage since employees can access their information whenever they need it.

Cons

Because the platform includes so many features, it can seem overwhelming at the beginning especially with the extra layers of navigation. Some tasks take several steps to complete which can make the process feel slower than it should. The reporting tools also come with a learning curve and certain advanced reports or updates may still require admin access or assistance from support. On top of that, customer service response times can vary depending on the type of issue.