Total 2004 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

57%

4

Stars

31%

3

Stars

7%

2

Stars

2%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

AC

Andrea Coker

Food Production, 500+ employees

More than a year

5.0
February 2022

Time and pay tracking

Pros

It's really helpful being able to see all my time, hours worked, pay and time details all in one place.

Cons

Nothing was bad about it, everything about this software was excellent!

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

KK

Katie Katie

Hospital & Health Care, 1-10 employees

More than a year

5.0
January 2022

simple tool

Pros

Clocking in and out with this software is really simple and convenient.

Cons

It doesn't offer much beyond the basics and it's pretty much just a time clock.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

AF

Anthony Finchum

Warehousing, 51-100 employees

More than a year

4.0
January 2022

effective option

Pros

The software works really effectively while still being simple and easy to use.

Cons

There are a few features included that our company doesn't really need.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

6

KR

Kathy Rand

Banking, 101-500 employees

More than a year

5.0
January 2022

Love it!

Pros

Having everything in one place has been a big plus! I can clock in and out, review my benefits and PTO and access my tax documents without any hassle.

Cons

I ran into an issue during a software update but that is pretty normal with most apps and it did not really affect me.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

SK

Stanley Keese

Computer Hardware, 500+ employees

More than a year

5.0
January 2022

love the paycheck visibility

Pros

Something that really works well here is how simple everything feels. The newer updates in the 2022 version have been enjoyable and being able to check upcoming paychecks and tax details while I'm out and about is honestly a big plus. I end up opening the app more often than I expected because it helps me stay on top of my finances, plan better and set smaller short-term goals that keep me moving toward bigger long-term ones.

Cons

The only downside is probably how it integrates with third-party apps especially when it comes to browser behavior after leaving the application.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

9

TT

Tim Tim

Construction, 51-100 employees

More than a year

5.0
January 2022

excellent time and benefits tracking

Pros

Using it has been very easy and it handles vacation balances, 401(k) details and hours worked really well.

Cons

Problem is that the data needs to be updated regularly to keep the reports accurate.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

JH

jessica hill

Hospital & Health Care, 500+ employees

More than a year

4.0
January 2022

Complete HR platform

Pros

Over the years, this platform has gotten noticeably better with all the improvements that have been made. Having all the essential employee information stored in one place is incredibly useful and being able to access it from anywhere makes it even more valuable. The tools are helpful not just for employees but for HR as well.

Cons

One drawback is the number of extra fees that aren't clearly disclosed upfront. On top of that a lot of the HR tools are only available at an additional cost.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

PB

Paul Branchaud

Financial Services, 101-500 employees

Less than a year

4.0
January 2022

helpful reminders and approvals

Pros

From a manager's standpoint I don't have access to every advanced tool but for handling employee time off requests and tracking performance goals and evaluations, this takes a lot of friction out of tasks that could otherwise create delays or bottlenecks. The email alerts can feel a bit persistent yet they do a good job of reminding you about items that need attention when annual review sea son comes around. I also appreciate the email integration since employees can submit time off and, once it's approved, it shows up automatically on their work calendar. That cuts down on extra steps for everyone and helps make sure payroll records match what both the employee and manager approved.

Cons

The interface itself feels slow and messages can't actually be deleted, only archived. Those email reminders are useful but they start coming more often as deadlines get closer which can be a little much. I also still haven't found a way to pass an employee performance review to another manager who may have better context especially when someone has only recently joined my team.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

9

Functionality

8

ND

Natalie Denmeade

Religious Institutions, 51-100 employees

More than a year

4.0
January 2022

quick clock is a lifesaver

Pros

Quick Clock is easily the standout feature here. Since I need to clock in and out multiple times throughout the day around meetings, being able to do it in just a few moments saves me a lot of time and hassle.

Cons

From my perspective there really aren't any downsides. The app is incredibly user friendly especially considering how much access and functionality it provides.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

8

NH

Nicholas Hertel

Hospitality, 11-50 employees

Less than a year

5.0
January 2022

easy to work with

Pros

If you're comfortable using computers, this product feels very easy and user friendly to work with!

Cons

On the other hand it can be difficult to navigate for people who aren't very tech-savvy or for those who don't speak English as their first language.

Rating Distribution

Ease of use

7

Value for money

10

Customer Support

10

Functionality

10

DB

Debi Baldwin

Education Management, 101-500 employees

More than a year

5.0
January 2022

pay stubs and time off made simple

Pros

Being able to check my pay stubs, see how many sick days I had used and book time off whenever I needed was really convenient. Everything was laid out in a way that made it simple to navigate and find exactly what I was looking for.

Cons

For what I needed I really didn't run into any issues with it. On the rare occasion I had trouble with something, HR was always available to help me sort it out.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

TT

Trincell Trincell

Design, 1-10 employees

More than a year

5.0
January 2022

quick reporting

Pros

Pulling reports is really easy, just a few selections and date filters are enough to compare what I need. Entering payroll and HR information is just as simple so handling the required data doesn't take much effort.

Cons

A frustration is that if an employee can't get into their account, they have to contact support and they also need to be careful not to lock themselves out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

7

Functionality

10

PB

Peter Bippus

Individual & Family Services, 51-100 employees

More than a year

4.0
January 2022

No-fuss workflow

Pros

Straight to the point with no extra fluff or confusion and it gets the job done fast.

Cons

The mobile app still needs some refinement. It doesn't feel as accessible or polished as the desktop version.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

8

Functionality

8

DP

Debbie Perea

Veterinary, 11-50 employees

Less than a year

3.0
January 2022

mobile access but outdated navigation

Pros

There's a mobile app available which helps staff check their current information whenever they need to.

Cons

Navigation is too difficult and not very user friendly and the system seems to run into bugs almost every week.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

6

JR

Jared Roussin

Automotive, 51-100 employees

More than a year

5.0
January 2022

handy fingerprint access

Pros

Fingerprint sign in is a really nice touch especially since the admin provided login details can be pretty convoluted. I also appreciate that the app remembers my credentials so I don't have to type everything in manually every single time.

Cons

The load times can be frustrating and the app doesn't feel very well optimized. The overall organization is questionable at best and pulling reports can sometimes be more complicated than it should be.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

7

ND

Natalie Depinto

Consumer Goods, 11-50 employees

More than a year

5.0
January 2022

simple time tracking win

Pros

Keeping up with my time in this platform is really easy. Clocking in and out takes no effort and it's simple to check my hours during the week so I always know what I've worked.

Cons

My only complaint is the multiple login links which can be a little confusing sometimes.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

A

Anonymous

Health, Wellness and Fitness, 500+ employees

Less than a year

5.0
January 2022

Appealing visuals

Pros

Starting with it is very easy even for someone using it for the first time. The visuals are also really well done which is something most of our workforce appreciates.

Cons

The app does feel like it could use an update and there are occasional glitches from time to time.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

MV

Marquita Venters

Computer software, 51-100 employees

More than a year

5.0
January 2022

Very capable

Pros

Having payroll tracking, pay stubs and attendance all in one place on a single device made everything much more convenient to keep up with.

Cons

I didn't have any issues with it. I could even request time off without any trouble so it covered everything I needed.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

BF

Brian Finch

Food & Beverages, 500+ employees

More than a year

5.0
January 2022

responsive and well organized

Pros

Everything is easy to use and updates happen live in real time. It also keeps a large amount of information neatly organized which makes it simple to find what I need.

Cons

There are occasional moments when it seems to lag on their side but it doesn't happen often.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

ZG

Zephaniah Godfrey

Warehousing, 500+ employees

More than a year

5.0
January 2022

clean navigation

Pros

Getting around the software is very easy and the navigation is easily the best part of using it.

Cons

Honestly there isn't anything about the software that I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10