ADP Workforce Now Reviews

“payroll details at a glance”

Pros

Getting into the program and checking my time accruals is really easy. I can pull up my payroll stubs anytime and print them without any hassle. It also does a nice job of laying everything out clearly and the pie chart makes it simple to see exactly how my hours were worked or applied to my paycheck.

Cons

I really haven't run into any problems or found anything to dislike about the program. Overall, I'm very happy with it.

“investment tracking done right!”

Pros

Nothing has made this simpler than the software. It helps me keep track of everything connected to my job, including payroll and investments.

Cons

The mobile app doesn't offer all the same features that are available on the website.

“organized and user friendly payroll”

Pros

Getting around the software is very easy and training new employees on it doesn't take much effort. It's especially helpful when previous employers have also used the software since your information stays connected through your social security number. As someone who really values staying organized, this program has been a really solid fit.

Cons

Because it's such a large company, getting in touch with support can sometimes be a little difficult but overall they are still helpful and work efficiently.

“I highly recommend”

Pros

One thing I appreciated most about this software was how accurately it kept my work hours. I never had to second-guess whether the numbers were right. It's also user friendly and I could easily keep up with my taxes and see estimates of what needed to be paid to the IRS. I'd definitely recommend it to anyone starting a business or looking to move to a better system.

Cons

My only real issue with this software was that it would occasionally freeze up. Unfortunately, it always seemed to happen at the worst possible time.

“Love their team”

Pros

The software delivered excellent payroll and employee management for our client's business and the support, service and communication from their team were all consistently strong.

Cons

The service itself was very good and the reporting was also excellent for the end user. The downside was that it didn't integrate with our accounting system so everything had to be entered manually.

“simple daily time clocking”

Pros

Clocking in and out each day is very easy for my employees. They just sign in with their usernames and passwords and the system is simple for them to use.

Cons

One thing I don't care for is that employees are able to clock in and out from their cell phones. That makes it more difficult to keep track of where they are.

“no experts needed”

Pros

Getting started as a new employee is pretty easy since most of the platform is simple to understand without needing much help from management. The mobile app has a clean organized layout and is accessible to move around in. It also puts most of the important daily information right on the main profile page after logging in. On top of that, it's fairly comprehensive and makes it possible to track and monitor several areas of employment from one central place.

Cons

At the same time, quite a few issues have made my overall opinion less clear-cut. We've run into multiple payroll problems on the software's side and fixing them has taken far more effort than it should. The app works a lot of the time but it also has a habit of preventing employees from clocking in or out and sometimes blocks access to important information. Most days it functions fine but when 50+ employees are relying on it several times a day, it can feel like something is always going wrong. Having to keep correcting timecards by hand really undermines the point of having the in-app time punch feature in the first place.

“mobile clock in wins!”

Pros

Being able to clock in from my phone is a really useful feature because I don't have to wait until my computer finishes starting up. It may seem minor but those few minutes can add up and I want to make sure I'm getting paid for every second I'm already in the office.

Cons

Sometimes the internet connection at my firm cuts in and out which seems more like an issue on our side than with the software itself. That said, there are also occasions when the software goes down and I'm not always sure what causes it.

“my selection”

Pros

Every day, I rely on the software to punch in and out, request time off, check my pay stubs and look through company policies. Having everything in one place makes employee management feel very organized and easy to use.

Cons

There honestly isn't much to complain about because the software is very user friendly overall. If anything, a few of the quick links could be arranged a little better in the navigation menu but it doesn't really take away from how well the system works.

“Complete workforce management”

Pros

It brings multiple parts of employee management and tracking together really well and having the option to connect with the platform's HR professionals is something I genuinely appreciate.

Cons

Pricing isn't shown upfront and the quotes can be misleading since some costs, like fees charged with each payroll, may not be included at first. Getting everything set up for a company can also take a while.

“flexible platform that keeps up!”

Pros

Built for larger, more complex companies, the software offers a wide range of features that add real value. The platform is flexible, highly capable and works well across many business needs. It's also widely recognized across industries and organizations which adds to its overall appeal. With how quickly company needs continue to shift, the software feels like a service that can adapt and keep pace with those changes.

Cons

Only problem I'd point out is the customer support. Getting help can sometimes take longer than expected and the wait for assistance can be frustrating. I do wish there were a few more support resources available so issues could be resolved more efficiently.

“makes things simple”

Pros

Keeping up with my payroll details, tax information and T4s was very easy with this system. It was simple to navigate and worked really well for what I needed.

Cons

There are a lot of features available but since my employer didn't make use of all of them, I can't really speak to how the rest of the platform performs.

“handy compensation and tax access”

Pros

Having the compensation breakdowns in one place has been the biggest benefit and being able to pull up statements and tax information whenever needed is especially helpful.

Cons

The interface isn't very accessible and the overall customer experience could use some improvement but it still works well as a secure place for companies to keep important information.

“clean app with useful tools”

Pros

Navigating the app feels pretty easy and the interface is clean and organized. Things like checking pay stubs, pulling up tax documents like W-2s and submitting time-off requests are all simple to handle. If your employer also uses the software for a 401(k), you can manage your plan there too and update how your investments are allocated.

Cons

The website itself feels a bit outdated and crowded at times. I think that depends somewhat on how each company has it set up since it can be packed with company-specific items and important alerts. Still, all of that can make the layout distracting and harder to move through which matters more on the web side since that's where more important documents tend to be.

“effective storage, dated interface”

Pros

It's a very effective platform for storing employee information and accessing that data when needed.

Cons

At the same time, the system feels outdated and isn't very user friendly. Even locating basic employee details is more complicated than it should be since you have to click through several different screens to find the information.

“tax forms arrive fast”

Pros

Using it as an employee has been really convenient. Another big plus is getting tax forms sooner than waiting for them in the mail which is a huge benefit.

Cons

For now I really don't have any negative feedback to share. Everything works perfectly fine and it has been a very useful tool.

“everything is easy to locate”

Pros

The website is laid out in a way that makes it simple to find whatever you need without wasting time searching around.

Cons

The biggest downside is that the app takes quite a while to open and finish loading after logging in.

“flexible reporting and training”

Pros

One of the best parts of the software is how flexible the reporting is. You can build reports by simply dragging whatever categories you need into the report which makes the whole process very easy. The system is user friendly overall and the training materials and videos are a big help too.

Cons

Support has been good overall but it can be a little inconsistent at times. When you connect with the right specialist, the help is usually excellent but there have been situations where we had to reach out to someone else because the initial support wasn't very helpful.

“user friendly and simple to use”

Pros

Everything in this software feels very user friendly and easy to navigate. It makes the whole process much simpler for the end user and it's definitely worth checking out.

Cons

I honestly don't have any real complaints about the software. If I had one suggestion rather than a criticism, it would be to include a paycheck preview in that section instead of requiring a download every time.

“A must have!”

Pros

Clocking in and out with the software was incredibly easy and it's still the best software I've used for that. Having it saved on my desktop made it quick to open and access all my information right away. I used it for nearly two years at a previous job and it consistently worked well for me. I'd absolutely recommend it to any company thinking about changing providers or getting started with one. The software is excellent and the customer service was too!

Cons

As a user, I really don't have much negative to mention. The only small issue was that the mobile app could be a bit slow at times and occasionally went down. Aside from that, I didn't run into any problems. Honestly, those kinds of issues can happen with any software.