Total 1048 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

45%

4

Stars

42%

3

Stars

10%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

G
gary

government administration, 11-50 employees

Less than a year

5.0

User-friendly but numbers need formatting

Pros

The system is very user-friendly and most processes are user friendly and easy to navigate. Researching and emailing applicants from other job listings is highly efficient too. Creating email templates for application acknowledgments and other communications is also simple.

Cons

Phone numbers entered by applicants are not formatted with dashes which makes it more time-consuming to enter phone numbers correctly when following up.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

D
Dyana

Non-Profit Organization management, 51-100 employees

Less than a year

5.0

easy to navigate but search is tricky

Pros

It is way too easy to navigate and making updates or uploading documents is a quick and simple process.

Cons

I find the advanced search option to be a bit tricky to use and not very basic.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

C
Crystal

Non-Profit Organization management, 11-50 employees

Less than a year

5.0

Responding to candidates is not a problem now

Pros

I like how easily I can respond to candidates within the system and a confidential email is sent directly to my inbox.

Cons

Well I wish there was a way to get notifications when a new application is submitted so I don't have to manually check the site.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

10

Functionality

7

E
elizabeth

Hospital & Health Care, 51-100 employees

more than a year

4.0

some steps were easy but had workflow integration issues

Pros

moving applicants through the different stages of the application process was simple and easy as it did not take much of my time.

Cons

The system required you to mark someone as hired only after they completed the new hire portion but we used a completely different process for our new hire paperwork. This mismatch created a lot of confusion over time. I also wish there had been an option to text or email candidates directly from the system. Plus having all communication in one place would have made tracking much easier and kept everything organized.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

T
Tammy

Individual & Family services, 11-50 employees

Less than a year

4.0

easy to track the interview stages

Pros

I get email notifications when a candidate applies. accessing the application is simple too and I can add notes and track the interview process stages which is fantastic.

Cons

Honestly I am very satisfied with it. as nothing specific comes to mind.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

M
marsha

Logistics and supply Chain, 51-100 employees

more than a year

4.0

The easiest system to work with

Pros

The system is pretty easy to use and navigate and managers find it really simple to review candidates. I would say it is definitely the easiest system I have ever worked with.

Cons

There is nothing I would change. It was simple to implement and easy to use.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

J
Jamia

Non-Profit Organization management, 51-100 employees

Less than a year

5.0

Love that everything is in one place

Pros

It is so easy to navigate and I like that it has everything I need in one place.

Cons

I don't have any issues so it works well for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Chrissy

Hospital & Health Care, 500+ employees

more than a year

5.0

smart system with friendly customer care reps

Pros

The system is very user-friendly and customer service has been excellent too as they always assist us when needed.

Cons

Only downside and this is not really applicantstack's fault is that I wish we had learned more about the onboarding process when we first started using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
amanda

Hospital & Health Care, 101-500 employees

more than a year

4.0

smooth and easy but needs more connections

Pros

applicantstack software is really easy to use, with a strong focus on providing a smooth and straightforward experience for everyone.

Cons

I wish there were more integrations available. Plus I feel like equifax, HireTech and Paychex integrations would make the system stand out even more.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

N
Nycole

government administration, 51-100 employees

Less than 6 months

5.0

simple to use and well-sorted

Pros

The navigation is simple and the way applications are sorted and presented is something I like a lot.

Cons

To be honest I have not experienced any drawbacks while using it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
ana

Construction, 51-100 employees

Less than 6 months

3.0

easy to personalize but needs more automation

Pros

We can easily personalize the app to meet our specific needs which makes it a perfect fit for our team.

Cons

There is a lot of manual work involved which is time-consuming. automating some of the tasks would make our workflow more efficient.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

5

Functionality

5

S
stuart

Religious Institutions, 11-50 employees

Less than 6 months

5.0

User-friendly and well-organized for everyone

Pros

It is very user-friendly. applicants had no trouble submitting and the rep did an excellent job explaining the program before we started. accessing everything during the process was very simple.

Cons

I cannot think of anything. It is well-organized and operates without any effort.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
Cherrita

Hospital & Health Care, 51-100 employees

Less than a year

5.0

smooth transfer of information from Indeed

Pros

I must say the process of transferring information from Indeed to applicantstack is smooth and easy.

Cons

It is flexible enough to adapt to our business needs. so no complaints.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

C
CIcely

education management, 51-100 employees

Less than a year

4.0

easy to navigate after a slow start

Pros

Navigating the system was very easy and I was able to find the information I needed quickly.

Cons

Well it was confusing at first but once I figured out how to navigate it, it became simple.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

6

Functionality

7

T
Todd

Hospitality, 101-500 employees

Less than a year

5.0

moves from task to task smoothly

Pros

I love how smoothly I can move from one task to the next without any hassle.

Cons

No cons to share as I am quite satisfied with it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LH
Lisa H.

small-Business, 11-50 employees

3.0

The best recruiting software

Pros

The interface is super user-friendly. Tracking all my applicants is way simpler now, no more messy spreadsheets!

Cons

I'm trying to think of something negative to say but I honestly can't. It's just a good product.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

5

Functionality

7

EM
Estelle M.

Enterprise, 500+ employees

5.0

tool saves time but support is bad

Pros

I can get like 80% of our onboarding done with this thing. It saves us so much time.

Cons

The system doesn't catch duplicate people especially when they use a different email. Updating documents doesn't happen automatically so I have to do it myself. The worst part was when I submitted three support tickets for an issue. They all got marked as "closed," but no one ever actually fixed my problem.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

ML
Michelle L.

Enterprise, 500+ employees

4.0

Perfect for team notes

Pros

It is easy to see which managers have talked to which candidates. Leaving notes for each other is a lifesaver and it helps everyone make better hiring decisions.

Cons

Training guides feel out of date. I'd love it if they added some video tutorials or downloadable PDF guides instead.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

BF
Buffy F.

Mid-Market, 51-100 employees

4.0

easy to track new hires

Pros

Getting new hires set up is very easy and I can track all their paperwork in one spot. Keeps us so organized.

Cons

Keeping all the paperwork in one place is awesome but when I look at all the paperwork files together, they don't show up in the order I want. I wish I could just drag and drop to rearrange them myself.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

AS
amy s.

Mid-Market, 51-100 employees

5.0

Makes hiring fast and simple

Pros

This platform has made recruiting so much faster and easier! applicants can just upload their resume and it auto-fills everything and it's fantastic. They don't even need to create an account. We can make the application as simple or detailed as we want and the forms are really high quality. My supervisors find it easy to use and can add notes at every step. The training was great upfront and they offer refreshers whenever we need them. Customer service has been awesome, implementation was smooth and the fact that it integrates with onboarding just makes the whole thing even better.

Cons

I honestly can't think of a single bad thing to say about this platform. It's been easy for us in every way.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10