Total 1048 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

45%

4

Stars

42%

3

Stars

10%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

DCB
Deonna Clemons B.

small-Business, 11-50 employees

4.0

Organized hiring stages

Pros

Having all those different stages to move applicants through is a lifesaver for staying organized.

Cons

Their email feature frustrates me because I can't preview the letters before I send them out.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

C
Christina

Construction, 51-100 employees

Less than 6 months

5.0

Repeat Customer

Pros

Implementation is easy, the program is straightforward and the cost is reasonable.

Cons

I found it frustrating when posting a job on the site, only to be told by Indeed.com that more detail was required. Providing this information upfront could be beneficial.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

M
Meghan

Government Relations, 51-100 employees

Less than 6 months

5.0

Meghans ApplicantStack Review

Pros

I am impressed by how user-friendly ApplicantStack is compared to other software I have used in the past. Pulling employee information and communicating seamlessly is a breeze. Generating reports is equally effortless.

Cons

It might just be how my team has our system set up, but I dislike only being able to find candidates by first name.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

T
Thomas

Government Administration, 11-50 employees

Less than a year

3.0

Thank you

Pros

For the price, ApplicantStack offers decent reporting and ensures compliance.

Cons

Searching for candidates requires accurate full names, and mass disposition of candidates is not possible. It is a good tool for the price but lacks the quality of other ATS systems.

Rating Distribution

Ease of use

4

Value for money

8

Customer Support

6

Functionality

6

M
Maggie

Automotive, 51-100 employees

More than a year

4.0

Thank You ApplicantStack

Pros

The ease of use is fantastic, and I appreciate being able to set up and clone templates effortlessly. It's great to keep candidates updated on their progress through automated emails during the application process.

Cons

It is frustrating that I have to repost a position entirely to refresh it on job boards. To move it closer to the top, I have to take down the current posting, repost it, and transfer any active applicants to the new posting.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

C
Chrissy

Medical Practice, 101-500 employees

More than a year

5.0

Great product

Pros

It is incredibly accessible to potential employees, enabling us to process new applications swiftly.

Cons

Our main gripe is the restriction to only one administrator. Upper management wants visibility throughout all application stages, not just their designated phase.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

A
Amy

Construction, 51-100 employees

More than a year

3.0

Good Value

Pros

It is fantastic that I can upload a PDF and convert it into a fillable form during onboarding.

Cons

Although I appreciate being able to import a form, the forms often appear blurry, even when I upload a crisp copy. The exporting function doesn't always work correctly and it is time-consuming when it fails.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

6

Functionality

6

M
Maria

Health, Wellness and Fitness, 51-100 employees

More than a year

3.0

Applicant Stack worked for us during the Panemic

Pros

I appreciate the ability to create our own forms and manage email communications.

Cons

Assisting applicants who forget their login can be challenging, especially with limited live customer support. Despite receiving initial setup help, subsequent support requests often go unanswered.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

3

Functionality

6

M
Mike

Staffing and Recruiting, 101-500 employees

More than a year

5.0

Recruiting Tool

Pros

Integration into our daily operations was smooth. New users adapted quickly, especially compared to other programs we've used in the past. We mainly use it for posting jobs on various boards.

Cons

Setting up digital onboarding paperwork could be simplified.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

S
Sydna

Individual & Family Services, 101-500 employees

More than a year

5.0

Great product!

Pros

Navigating through ApplicantStack is a breeze. The texting feature is a favorite of mine.

Cons

I can not identify any issues with the software.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

P
Pam

Health, Wellness and Fitness, 51-100 employees

More than a year

4.0

Recruiting Tools

Pros

I appreciate the capability to send onboarding forms seamlessly.

Cons

It is frustrating that I can not delete people from the database whom we no longer need. This leads to inaccurate statistics.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

6

J
Jake

Hospital & Health Care, 51-100 employees

More than a year

4.0

Solid ATS

Pros

Having used both Taleo and now AppStack, I prefer the latter for its customizable features from the admin side, eliminating the need to rely on Support for every tweak.

Cons

Some features could be streamlined for fewer clicks, although every system has its quirks.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

M
Mayola

Staffing and Recruiting, 1-10 employees

More than a year

4.0

ApplicantStack Overall Experiences

Pros

The system strikes a good balance between professionalism and user-friendliness.

Cons

Integration with payroll services and the ability to transfer information seamlessly between recruiting and onboarding sides would be valuable, including the ability to copy questionnaire library documents.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

8

M
Matthew

Hospital & Health Care, 101-500 employees

Less than a year

3.0

Met our needs for a duration.

Pros

This software is basic and may suit very small organizations with minimal ATS needs.

Cons

It lacks customization, and as applicant flow and job postings increase, the search option becomes less intuitive.

Rating Distribution

Ease of use

4

Value for money

10

Customer Support

8

Functionality

4

S
Sharon

Marketing and Advertising, 51-100 employees

More than a year

5.0

"User" access needs to increase

Pros

Posting a job and following up is a breeze. It is user-friendly for everyone right from the start.

Cons

I would like to have more users who can review job postings and share responsibilities. It is challenging to rotate different managers for jobs they need to follow up on. As an administrator, I struggle to keep up with all the postings.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
AUTUMN

Construction, 51-100 employees

Less than a year

4.0

Not the easiest to work with or understand

Pros

ApplicantStack serves as a comprehensive database for housing applicant information.

Cons

It primarily serves as a database for storing applicant information, with limited additional functionality.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

4

Functionality

6

D
Denise

Human Resources, 11-50 employees

Less than a year

4.0

A lot of layers - Not intuitively linked together though

Pros

I like the flexibility to customize workflows with email templates, notifications, questionnaires, and scoring feedback.

Cons

There are numerous layers and features, but they do not seem intuitively connected. Customer support is limited to email, with response times and the level of response falling short. I believe we should have the option to call and resolve issues instead of explaining everything in emails and waiting.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

4

Functionality

6

S
Susan

Defense & Space, 11-50 employees

More than a year

5.0

Great software for small company

Pros

Implementing and maintaining ApplicantStack was easy and it is cost-effective for our small company.

Cons

I love to see benefits management and performance appraisals integrated.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

D
Dawn

Hospital & Health Care, 51-100 employees

More than a year

4.0

Worth the money

Pros

The onboarding feature is fantastic in today's digital world of paperwork tracking. It helps me move towards digitalizing files and paperwork. The reports are excellent and the texting feature is exceptional.

Cons

I really wish there was a texting feature for references on the platform. It would be great if it allowed tracking and placement in the applicant's profile for easy reference replies and tracking.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

K
Kat

Individual & Family Services, 51-100 employees

More than a year

5.0

Great Experience with ApplicantStack

Pros

this software is incredibly user-friendly and efficiently tracks all the necessary information for potential employees and new hire paperwork.

Cons

The only issue I have is with duplicates, as they affect the statistical numbers.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10