Total 1048 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

45%

4

Stars

42%

3

Stars

10%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

SC
stephanie C.

small-Business, 11-50 employees

4.0

Transformed our hiring workflow

Pros

This system totally transformed how we hire. Moving people through different stages is effortless and keeping track of who we've talked to is so simple. I can message applicants right in the platform and then move them straight to paperless onboarding. The way it connects with our scheduling software just makes everything click.

Cons

I feel like I don't have as much control as I'd like.�a lot of customizations need me to call support and some things just can't be changed. Also a little more warning before updates would be nice!

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

7

Functionality

8

MC
Martha C.

Mid-Market, 51-100 employees

4.0

Organized but visually outdated

Pros

I like how it breaks hiring down into clear stages. It just makes recruiting feel so much more organized.

Cons

Functionality is mostly there but the UI looks like it's from another era.�Could really use a visual upgrade to feel more modern.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Mid-Market, 51-100 employees

3.0

Instant access to anything, missing search bar

Pros

I get instant access to all candidate info the moment I need it. It's that simple.

Cons

How is there no search bar?!�It's 2024 and I'm scrolling forever to find one specific thing.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

6

KM
Karen M.

Mid-Market, 51-100 employees

4.0

a paperwork-free recruiting lifesaver

Pros

My favorite thing is reviewing applications completely online with zero paperwork. I can easily send them to the right managers and when we hire someone, moving them into digital onboarding is smooth. The whole thing just saves everyone so much time. And having 24/7 access is a lifesaver and I can process applications from home or the office. Plus, their support team is amazing and always gets back to us right away.

Cons

The new onboarding tool is promising but has some growing pains.�The email notifications are out of control, when I onboard a small group, the flood of "form signed" emails gets my address blacklisted! Beyond that, it's been great but please fix the notification spam!

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

7

EN
Elizabeth N.

Mid-Market, 51-100 employees

4.0

unified recruiting system but complex setup

Pros

Can do all my recruiting and onboarding in one place and it all just flows together perfectly.

Cons

Be prepared to put in some time at the start.�setup was complex and there's a definite learning curve but you get the hang of it.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

KR
Kayla R.

Mid-Market, 51-100 employees

4.0

a steady stream of candidates

Pros

I appreciate that there are always candidates waiting for me when I log in in the morning. I don't have to go searching for applicants.

Cons

Does anyone else feel like the app is constantly changing?�I log in and things have moved with no clear communication about what was updated or why.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

JG
Joe G.

Mid-Market, 51-100 employees

4.0

simple but gets pricey

Pros

Reviewing applications is very simple and I love that I can just email applicants directly from the platform.

Cons

It gets pricey fast.�Fair warning, the cost jumps up significantly once you need to add more reviewers to your team.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

KV
Katie V.

Mid-Market, 51-100 employees

4.0

good tool with one search flaw

Pros

The job posting and candidate tracking features work like a charm and onboarding new hires is simple. Setting it up was easy and making changes feels natural. Their support team is fantastic whenever I need a hand. And being able to handle all the paperwork remotely has completely changed how I work.

Cons

The candidate search is way too strict.�It only finds exact name matches. A partial/search-as-you-type function would be a huge quality-of-life improvement

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

7

A
Anonymous

small-Business, 11-50 employees

4.0

easy to use but templates are limited

Pros

Everything is so easy to find and use. Plus the team is always adding new updates that actually make things better!

Cons

You can't send emails unless you use one of their pre-made templates. It's so limiting when you need to write something specific.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

6

A
Anonymous

Mid-Market, 51-100 employees

4.0

great support, limited form features

Pros

Getting started was a total simple process. The interface is so user-friendly, it just makes sense and I never get lost. And their customer support? Fantastic. They're always quick to answer and super helpful.

Cons

I can't auto-fill data in forms and it won't let me create multiple records with the same email. This is a real headache for us!

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Mid-Market, 51-100 employees

5.0

simple effective interface, poor update notifications

Pros

The interface is really simple and it's definitely delivered great results for our company.

Cons

Wish the communication was better.�I don't always get a notification when they make updates or changes to the system. A simple heads-up would be nice!

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

7

P
patrick

Health, Wellness and Fitness, 500+ employees

More than a year

5.0

Organized Onboarding.

Pros

Particularly useful for large companies hiring many employees at once, ApplicantStack excels in organizing and monitoring the onboarding process.

Cons

I really appreciate the onboarding aspect of this program. However, I am uncertain if it offers any added value to the recruiting side or attracts better qualified applicants compared to other programs.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A
Anonymous

Enterprise, 500+ employees

3.0

Centralized candidate tracking but lacks integrated scheduling

Pros

I like that it pulls all the candidate info into one spot. It makes tracking applicants so much smoother.

Cons

It does a lot but a built-in scheduler would be the cherry on top.�Right now we have to use a separate tool just for scheduling which is very annoying.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

CC
Chris C.

Mid-Market, 51-100 employees

5.0

Incredible value, integration hiccups

Pros

Two things really blow me away. First the value for the price is incredible. Second the support team is outstanding. They get back to me fast and if something needs fixing, they actually fix it. Shoutout to Jeff Crouse, he's been great to work with!

Cons

The integrations could be smoother.�Really wish an active/Inactive status synced between applicant stack and ClearCare. And the "request background" button with accurate Now needs work. Also managing duplicate applicant accounts is a constant battle.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

A
Anonymous

Mid-Market, 51-100 employees

4.0

Flawless organization from start to finish

Pros

It keeps me totally organized through the whole process from recruiting to onboarding new hires.

Cons

I'm struggling to find a flaw!�It's incredibly user-friendly and the navigation just makes sense. No complaints here! ??

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

7

A
Anonymous

Mid-Market, 51-100 employees

5.0

lifesaver email templates, connection frustrations

Pros

The email templates are a lifesaver especially the pre-written ones. They save me so much time setting up my messages.

Cons

The connection between recruiters and candidates sometimes drops and hiring manager access feels limited. Maybe this is a settings thing but it's been very frustrating.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

B
Brittany

Automotive, 500+ employees

Less than 6 months

5.0

Absolutely Love

Pros

Using ApplicantStack has significantly simplified my everyday tasks, from posting positions to onboarding candidates. I appreciate its e-signature feature and checklist for tracking progress.

Cons

I hav not encountered any issues with this product at all. Keep up the good work with updates; it is definitely helpful in my HR tasks.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
Kelly

Mental Health Care, 500+ employees

More than a year

5.0

Applicant Stack Easy to Use

Pros

As someone short on time, I appreciate how user-friendly ApplicantStack is. Approving staff time off and managing hours are straightforward tasks.

Cons

It might be more convenient to have a separate tab for a quick view of time off requests.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

S
Sharla

Hospital & Health Care, 51-100 employees

More than a year

5.0

HR Recruitment Coordinator

Pros

The visual layout of ApplicantStack makes it easy to navigate and work with.

Cons

It would be nice to be able to change the color scheme, although it is not a major issue.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

P
Peggy

Hospital & Health Care, 51-100 employees

More than a year

5.0

ApplicantStack

Pros

There is no second opinion to the fact that this software is invaluable for selecting caregivers, allowing us to filter applications by location and desired hours.

Cons

The only concern I have is that they removed the field for applicants to input their driver's license, social security, and date of birth. This was probably due to privacy concerns.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10