Total 1048 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

45%

4

Stars

42%

3

Stars

10%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

T
Tricia

Computer software, 51-100 employees

more than a year

5.0

a good price for a small business

Pros

For our small business, the initial cost was quite reasonable. and even though the price has risen over the years, it is still the most affordable option for us.

Cons

It is been absolutely perfect for what we need as there really are not any downsides at all!

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

9

D
Denyse

Retail, 500+ employees

more than a year

5.0

makes it simple to search and manage people

Pros

I find it really easy to use and maintain which makes searching for and managing candidates a whole lot smoother and faster.

Cons

I have no complaints because there is nothing I dislike.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F
Faith

Human Resources, 51-100 employees

Less than a year

5.0

Has good info but sometimes glitches

Pros

applicantstack is pretty user-friendly and provides a lot of useful information right at our fingertips.

Cons

I have noticed quite a few technical issues that pop up from time to time.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

F
Faith

Non-Profit Organization management, 51-100 employees

Less than a year

5.0

Likes getting new applicant alerts

Pros

Instant email notifications show up when someone applies and I love that I can directly email the candidate through the platform.

Cons

To be honest I don't have any issues with it right now. I am still fairly new to the platform.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
melody

Health, Wellness and Fitness, 500+ employees

Less than a year

5.0

simple to use

Pros

It is really easy to find the information we need and to input new data quickly. Overall the whole system is very simple!

Cons

It would be great if I could forward information to external email addresses.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
aNgeLa

Restaurants, 500+ employees

more than a year

4.0

fast alerts when new applicants appear

Pros

I love getting email alerts whenever a new applicant is available for my review.

Cons

The process of updating someones status takes more manual effort than I'd like.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

L
Lisa

Hospital & Health Care, 500+ employees

Less than a year

4.0

simple but searching names is hard

Pros

applicantstack software is simple to use and I like that all the information is neatly organized in one place.

Cons

To be honest I did not like the candidate search feature as it is not the best because it does not let us search with just a few letters of a name. You have to type the whole thing out which can slow you down.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

7

B
Baily

Health, Wellness and Fitness, 500+ employees

more than a year

3.0

Needs a spam filter

Pros

The candidate's information is laid out just like a resume which makes it very easy to review and understand their qualifications at a glance.

Cons

It seems to me that there is not a spam filter to catch false applicants.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

7

C
Cely

Non-Profit Organization management, 11-50 employees

more than a year

5.0

great for notes and talking to the team

Pros

I can efficiently manage the process, track communication and keep the team updated with detailed notes.

Cons

The filter options are a bit confusing and it can sometimes be hard to find what I am looking for.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

R
Richard

Professional Training & Coaching, 1-10 employees

Less than a year

4.0

smooth review feature

Pros

Well I am really impressed with features like the review candidate option as it makes the whole process so much smoother and more efficient.

Cons

I feel like it would be great to see the managers decision when candidates are moved to their review stage.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

C
Cat

Recreational Facilities and services, 51-100 employees

more than a year

4.0

Help posts jobs on many websites

Pros

It is great being able to post on multiple job boards while also managing our internal job board.

Cons

as an employer I wish I could make my job board look more appealing and add multimedia elements to the job postings.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

6

Functionality

6

A
amanda

Hospital & Health Care, 51-100 employees

Less than a year

5.0

Keeps our job ads fresh and active

Pros

applicantstack keeps our job ads fresh and active by reposting them across various job boards. The follow-up emails and text messaging with myla have really boosted our applicant flow.

Cons

We have duplicate applicant entries in our axisCare system but I'd rather deal with that than having no applicants at all!

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
michele

education management, 51-100 employees

Less than a year

4.0

easy to use but needs better visuals

Pros

The software is pretty easy to use and navigate through.

Cons

If I had to mention one thing, it would be to improve the graphics.

Rating Distribution

Ease of use

7

Value for money

6

Customer Support

7

Functionality

7

G
gregory

Information Technology and services, 51-100 employees

more than a year

4.0

Custom links and reports are great

Pros

In my opinion, the ability to create customizable URLs for job positions to share with internal recruiters and partners was an absolute lifesaver. It made tracking candidates and linking them back to their original sources pretty simple. The customizable reporting feature was also a fantastic addition that gave us really useful insights.

Cons

Only way to associate duplicate candidates who applied or submitted is by their email address. also it would be great to have other filters to spot candidate duplication. and I would love to see some sort of customizable graphical report option. While reports can be exported and then used to create visuals, it would be better if it had an integrated tool for this.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

7

Functionality

6

V
Violet

Information Technology and services, 500+ employees

Free Trial

5.0

easy to use but looks a bit old

Pros

I really like how user friendly applicantstack was. It made managing the hiring process smooth and efficient. also the customizable workflows and communication tools were especially helpful in streamlining everything.

Cons

In some areas the user interface feels a bit outdated which affects the overall user experience.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

J
Jessica

Health, Wellness and Fitness, 51-100 employees

more than a year

5.0

saves time by putting info in fast

Pros

Uploading information directly into other applications is really easy and saves us a lot of time.

Cons

I am not sure what I dislike the most right now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M
morgan

Hospital & Health Care, 500+ employees

Less than a year

5.0

simple and meet expectations

Pros

The web interface is pretty easy to use and navigate as everything is right where we'd expect it to be.

Cons

What I'd like to add would be to have the option to edit a completed document from an applicant.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

E
elizabeth

Non-Profit Organization management, 101-500 employees

Less than a year

4.0

good for small businesses

Pros

I love how affordable the program is and how perfect applicantstack is for small to mid-sized businesses.

Cons

One thing I did not like is that it lacks a reference check program or a vendor partner like Harver. It would also be helpful if the client support contact info was displayed on the main screen after login. Lastly I wish we could reset applicants passwords on our own.

Rating Distribution

Ease of use

6

Value for money

8

Customer Support

6

Functionality

6

A
andrea

marketing and advertising, 11-50 employees

Less than a year

3.0

Handles lots of people but emails fail

Pros

It is powerful enough to easily handle a huge number of candidates and all their data.

Cons

I noticed that it seems to have real trouble actually reaching people. as a lot of the emails we send through it never get delivered, even after we have asked recipients to whitelist the address. It's been a very frustrating and ongoing problem.

Rating Distribution

Ease of use

5

Value for money

6

Customer Support

6

Functionality

5

A
ashleigh

Real estate, 11-50 employees

Less than a year

4.0

simple but reports can be confusing

Pros

The website is quite simple and I use it for 8 hours daily.

Cons

Running reports often shows inconsistent results. sometimes an applicant will appear in one person's search but not in anothers, even when using the exact same criteria. Texting also becomes difficult when you receive a lot of messages in a single day. so it would be really helpful to have a dedicated text tab, just like the email tab to make searching through conversations much easier. also having phone numbers formatted in a standard way would make them much easier to search for and identify quickly.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

6