Total 1048 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

45%

4

Stars

42%

3

Stars

10%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

Y
Yajaira

Warehousing, 101-500 employees

more than a year

5.0

Perfectly organized but has duplicate profiles

Pros

Not only is it simple to use but it is also easy to customize and does a great job of keeping all our resumes and applicants perfectly organized.

Cons

The main issue would be the duplicate profiles for the same applicant.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

K
kacey

Retail, 11-50 employees

more than a year

5.0

efficient applicant sifting for candidates but site is slow

Pros

I absolutely love how easy it is to sift through applicants and quickly find the perfect candidates for the job.

Cons

Well the website tends to be slow at times and is not always as user-friendly.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

V
Veronica

Health, Wellness and Fitness, 51-100 employees

more than a year

4.0

easy document upload, needs better tracking

Pros

One thing I like a lot is that applicants can upload their documents directly.

Cons

It would be great if it had a feature to track each applicant's status as they move through the interview stages. We currently track this manually in excel by noting whether candidates are advancing to the 1st, 2nd or 3rd round interviews. Having this option in the application would make things so much easier.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

6

R
Romer

Transportation/ Trucking/ Railroad, 1-10 employees

Less than a year

3.0

saves time posting jobs but has glitches

Pros

I can post job listings across multiple job boards all at once which is very helpful and saves me a ton of time.

Cons

Occasionally I experience glitches where I am unable to move a candidate to the onboarding phase.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

P
Patty

Facilities services, 101-500 employees

Less than a year

5.0

good for training others

Pros

With applicantstack we can handle onboarding and training all within the platform.

Cons

I don't like the navigation and the sidebar does not offer enough options.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

6

Functionality

8

I
Ismael

education management, 51-100 employees

Less than a year

5.0

Quick access to any documentation I need

Pros

It is pretty easy to find the documentation I need and I can access all the details quickly.

Cons

Nothing much but it could be simplified further. as there is definitely room for improvement to make it more user-friendly.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

SB
susan B.

small-Business, 11-50 employees

5.0

Your central command for hiring

Pros

I appreciate that once a candidate moves to onboarding, all their info is kept in one central spot. When we need something else from them, the system just automatically sends an email request. It's so convenient for them to reply and everything, resumes, forms, IDs, gets stored right there. I also love that I can post jobs everywhere at once, not just on small boards but also on big sites like Indeed.

Cons

I really wish the hiring and onboarding sections were just combined into one instead of being separate, you know? and it would be so much better if everything just came in the base package rather than having to pay extra for texting features as add-ons.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Mid-Market, 51-100 employees

4.0

almost flawless for rehiring

Pros

Getting around the whole system is really smooth. Whether I'm posting a new job, looking at applications or onboarding someone, it all just flows smoothly.

Cons

Okay, what bothers me the most is when we rehire someone and you move their application to the Hired stage and the system just won't let you resend the onboarding paperwork for the new role. You actually have to go back and manipulate the old onboarding packet and then change the stage back to new which is a issue. This whole process creates duplicate onboarding documents that show up multiple times and it just gets so confusing for everyone.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

AM
ashleigh M.

Mid-Market, 51-100 employees

5.0

Onboarding, organized smoothly

Pros

so impressed with how organized this keeps everything when we're bringing new people on board. It tracks all our communication and setting up tasks to stay on top of things is incredibly easy. I'd definitely recommend it.

Cons

I don't fully understand all the features yet but they do have these excellent tutorial videos and the customer support is really available. And once you finally figure it all out, it's actually an outstanding system. The integration with background check companies is totally simple and it really does streamline all those repetitive tasks I used to hate.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

10

VA
Vanisha a.

Mid-Market, 51-100 employees

4.0

Interactive but lacks candidate merging feature

Pros

The system is really interactive and I didn't need much time to figure it out. Once you get the hang of it, moving around feels very smooth.

Cons

For me, it is frustrating when I'm managing multiple applications from the same candidate honestly, their applications should just automatically merge together. Like when someone applies for different positions, I just want to be able to see all of their submissions in one single profile view. It would also help so much if the system could streamline onboarding for rehires instead of treating them like completely new applicants every single time.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

AD
alec D.

Mid-Market, 51-100 employees

3.0

simple clicks, confusing filters

Pros

Interface is easy and user friendly. I really like how simple everything feels when I'm clicking through the different features.

Cons

The filtering system for job postings and candidates can be little confusing to use at times, I am not gonna lie.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Mid-Market, 51-100 employees

3.0

all your candidates in one place

Pros

Love having everything in one place to keep an eye on where a candidate is in the process.

Cons

It's kind of hard to see the complete resume details when you're just browsing through the candidate list, some of the info gets cut off or hidden which is annoying.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

KR
Kelly R.

small-Business, 11-50 employees

5.0

a consultant's best friend

Pros

Their UI is friendly and candidates tell me they find it simple to apply too. It just makes the whole onboarding process smooth. As an independent HR consultant, I've had several clients who really like using this platform for their hiring.

Cons

There was a way to remove old forms like W4s and other outdated documents but since employees were already onboarded using them, the system just won't let me delete anything which is frustrating.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

LG
latohsa g.

Mid-Market, 51-100 employees

5.0

My daily recruiting sidekick

Pros

It keeps all my recruiting tasks organized and easy to find. Their customer service has been fantastic whenever I've needed help. I use it every day for hiring and there are a lot of useful features. I find running reports and managing my job postings especially handy.

Cons

The only downside I'd mention is that dealing with duplicate applicants can be a bit of a pain.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Mid-Market, 51-100 employees

4.0

powerful but hard to search stuff

Pros

What stands out is that I can post a job to multiple platforms all at once. The template library is really handy for saving my email formATs and job descriptions. And having a candidate's full history right there makes it so much easier to track their progress.

Cons

For me the most frustrating part is not being able to search for job posting titles like, if I need to find an old posting to reactivate it or just reference something, I am literally stuck scrolling through everything manually. The candidate search is also very limiting since you need the complete, correctly spelled name as you can't just search with partial matches or even just hit enter to browse results. Another big issue is that our hiring managers can't see why someone was flagged as 'Do Not Pursue' when they apply to different positions which honestly creates blind spots in our whole process.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

EF
Elizabeth F.

Enterprise, 500+ employees

5.0

My go to tool for hiring

Pros

I use this thing every single day and the interface is just so easy to get. The customer support team is always helpful and nice whenever I have a question. It's made my whole hiring process way smoother and so much easier to handle. The whole platform really feels like it was built with someone like me in mind.

Cons

The screen brightness can be harsh during late hours when I'm working and I would appreciate a dark mode option to ease the strain on my eyes.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

DEK
Dr. Edward K.

small-Business, 11-50 employees

4.0

effective and simple software

Pros

The interface is simple which makes it easy for me to look through candidates and see all their documents.

Cons

Honestly, I haven't really noticed any significant drawbacks with this tool, to be fair.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

PC
Patrick C.

Mid-Market, 51-100 employees

4.0

pipeline built just for us

Pros

I really like that you can set up the hiring pipeline to match the exact stages we use.

Cons

sometimes I just have to wait for the as tech team to finish their stage edits which can slow things down for me.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

PO
Phil O.

small-Business, 11-50 employees

4.0

Worth the cost, reports lag

Pros

It's a good value for the money. It does all the important stuff and it's pretty easy to get started.

Cons

The reporting features are outdated in my opinion and honestly, setting them up takes way too long. The whole reporting system could definitely use some work to make it more user friendly.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

A
Anonymous

Enterprise, 500+ employees

5.0

Our team's central hub

Pros

Managing hundreds of employees is so much easier when all their info is in one place. I can just upload paperwork and schedules right to their own portal which makes everything run smoother. Using it daily has helped me build a really efficient system for our team.

Cons

It is frustrating that the tech support doesn't follow up after the initial conversation, especially when you're dealing with profile glitches that really need fixing.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10