Total 1048 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

45%

4

Stars

42%

3

Stars

10%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Enterprise, 500+ employees

5.0

Forms fit our needs exactly

Pros

applicantstack has a ton of useful forms already in it which saves me a lot of time. Everything works smoothly and gets the job done fast.

Cons

The interface isn't as easy to use as I'd like. I think it could be a lot simpler to find your way around.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

AD
ashish D.

Enterprise, 500+ employees

5.0

My fav solution!

Pros

It works well for software professionals and it's simple to use. The integration was easy and I find myself using this tool all the time.

Cons

support team could be a bit better but I have to say, I haven't run into any big problems myself yet.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

9

JP
Jamey P.

Mid-Market, 51-100 employees

4.0

customization at its finest

Pros

I appreciate that I can keep all my candidates organized in one spot which makes it simple to see where everyone is in the hiring process. The customization is fantastic, we can tweak everything from the hiring stages to the automated emails and the notes we take on candidates. Having all our job postings in one place with the same look, plus the direct link to Indeed is a huge plus.

Cons

I honestly can't think of anything major that's wrong. It's handled everything we need pretty well. And when there's been a feature I didn't like, I could just skip using it or change a few settings to make it work better for us.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

TS
Tiffany s.

Mid-Market, 51-100 employees

4.0

Reliable with great support

Pros

We've been using this for over 12 years and I feel like we're really using the recruitment module to its full potential. (We do handle onboarding through our payroll software instead.) The customization options are great and it wasn't too hard to learn. The price is definitely fair. But the best part is the support team, honestly they're the best I've dealt with in my 10+ years of using online systems. They're quick, friendly and they actually get things fixed.

Cons

It feels like they're slow to add new features sometimes. Also, I wish using templates for texting wasn't an extra cost and it would be nice if that was just included from the start.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

LL
lynn l.

Mid-Market, 51-100 employees

5.0

smooth and reliable tracking

Pros

I find this platform very easy to use and it's totally reliable. Whenever someone applies, their application shows up right away, no delays or confusion. I also love that I can track timestamps and dates because it makes putting reports together so much easier. You can see exactly how many people applied and when. After you post a job, you get a clear look at how many applications you're getting which helps you figure out what's working in your recruiting strategy.

Cons

Nothing really bothers me about this platform. It's been working fine for me.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

KW
Kelsey W.

Mid-Market, 51-100 employees

3.0

a real timesaver but poor search function

Pros

Life saver! It automatically groups applicants with the same contact info so I don't have to deal with duplicates. Setting up automatic emails for onboarding is also very easy to figure out.

Cons

search function is very frustrating. When I type in a name and hit enter, nothing happens. It would be much better if it just automatically showed me a list of similar names instead of only working with that little dropdown menu.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

GR
george r.

Enterprise, 500+ employees

4.0

Easy for the whole team

Pros

My whole team picked this up with barely any training. Our daily recruiting is so smooth now. And shoutout to the support team and they're always quick to help when we need it.

Cons

The sorting feature can be confusing when you first start but once you get the hang of it, finding what you need gets a lot simpler.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Mid-Market, 51-100 employees

4.0

My daily recruiting command center

Pros

This is my go to recruiting tool, hands down. I'm in it every day and it just makes sense. Pulling up a candidate's info or documents takes no time at all.

Cons

I wish there was a way to connect this to our other company software so we didn't have to type in everything for each new hire. It would be great to have a report that just pulled all the important information for us automatically.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

JP
Janean P.

Enterprise, 500+ employees

4.0

Texting is a game-changer

Pros

so easy to use. Game-changer for me as you can text candidates directly from the app. Saves me a ton of time!

Cons

The little menu on the right side closes every time you put information in. You have to keep reopening it instead of it just staying open, which is annoying.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9

MB
Mittal B.

Mid-Market, 51-100 employees

4.0

simple and highly customizable

Pros

It is so awesome how simple the interface is. And the customization is awesome, I can tweak job posts, forms and questions to fit exactly what we need.

Cons

It can be very hard to learn when you're just starting out. Also, you can't really change things or make it your own as much as I'd like.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Enterprise, 500+ employees

4.0

Impressive from the very start

Pros

Used this daily at my last job. The interface is easy for adding docs and setting up workflows. Their customer support was also very responsive whenever I had an issue.

Cons

Can't really think of many bad things to say about this platform. Since it was one of the first systems like this I've used, I actually had a pretty good experience with it.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

9

A
Anonymous

Mid-Market, 51-100 employees

4.0

Templates are a lifesaver

Pros

Makes my hiring so much simpler. The job templates are a lifesaver and I can get new listings up in minutes instead of starting from scratch every time.

Cons

at first, I found the interface really confusing. I had to learn all their special words for things and that took a while to get used to.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

LS
Lakshmy s.

Mid-Market, 51-100 employees

5.0

Fast attachment search but requires downloads to preview

Pros

Very convenient for when you need to find an attachment fast. No digging through folders.

Cons

It is a little annoying that you can't just look at attachments, you have to download them first to see what they are.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

A
Anonymous

Mid-Market, 51-100 employees

3.0

inefficient bulk actions

Pros

I can go through resumes and send a text to a candidate in seconds. No trouble at all.

Cons

The whole interface feels awkward and frustrating to me. I can't select alot of candidates at the same time so I have to delete them one by one. When you have hundreds of candidates, this takes forever and is really annoying.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

7

A
Anonymous

Mid-Market, 51-100 employees

2.0

a frustrating manager experience

Pros

setting it up was very simple and it plugged right into our existing systems without a hitch. Really smooth integration.

Cons

Interface is ugly and way too complicated for most managers to use well. The way you take notes and update statuses is especially confusing.

Rating Distribution

Ease of use

5

Value for money

7

Customer Support

7

Functionality

6

A
Anonymous

Mid-Market, 51-100 employees

4.0

My multi-brand lifesaver

Pros

I run a few different restaurant brands and this platform is a lifesaver for keeping them all organized and separate. The features for managing multiple concepts make everything so much smoother.

Cons

I find the interface outdated. Scrolling back and forth between different applicants gets tedious. It could definitely be better.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

9

A
Anonymous

Mid-Market, 51-100 employees

5.0

clean and easy to learn

Pros

The interface is cIean and friendly, picked it up really quickly and didn't have to spend much time learning it.

Cons

The onboarding process could be better. Important checkboxes on documents aren't highlighted so it's easy to miss crucial stuff you need to fill out.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

AA
aaliyah a.

small-Business, 11-50 employees

5.0

Mass communication is a lifesaver

Pros

sending mass emails and texts to all my candidates at once is a huge time-saver. I don't know how I managed without it!

Cons

Can't really think of anything I dislike about it right now.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
Anonymous

Mid-Market, 51-100 employees

5.0

smooth hiring workflow

Pros

The workflow is so smooth and the onboarding module is a game-changer. Being able to text candidates directly is essential for us. Going from application to paperwork to getting someone on the floor is simple.

Cons

Billing structure isn't ideal for me. I'd prefer pricing per organization rather than charging for each individual user.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

10

Functionality

10

CB
Courtney B.

small-Business, 11-50 employees

5.0

a natural and interactive flow

Pros

setup was quick and moving through the system feels really natural and interactive.

Cons

I'd love to see more customization options available.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9