Mid-Market, 51-100 employees
“clear applicant views”
Pros
It is convenient that I can see exactly where every applicant is in the process at a glance and I can quickly update documents whenever I need to.
Cons
You can't edit checklists while someone is filling them out. If we spot a typo in a document, we're stuck waiting for the applicant to finish before we can fix it.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Mid-Market, 51-100 employees
“Quick job posting for all”
Pros
Posting jobs is very simple. I also love that all our managers can just log in to their own accounts to see and handle applicant info.
Cons
I wish there was a reminder for jobs that are still drafts. They blend in with the live ones and it's easy to forget to launch them.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Mid-Market, 51-100 employees
“Keeps our team on track”
Pros
I am seriously impressed with how this tool keeps our whole admin team organized every single day. The layout is easy to figure out so it doesn't take long to train someone new. The best part is that it's so reliable and it's never crashed or been down for us. It's just become essential for keeping track of everything we do.
Cons
The only bad thing I can say is that there's nothing bad to say.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Mid-Market, 51-100 employees
“great for keeping notes”
Pros
The tracking features are a lifesaver for staying organized with all my candidates. There's plenty of room for my own notes which is great for later. The applicant info it gives me is detailed but not too much to handle. I also get a lot of use out of the email and text message tools.
Cons
a custom auto-filter for applicants is at the top of my wishlist. Would make my life so much easier.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mid-Market, 51-100 employees
“Good for team collaboration, interface could be better”
Pros
I appreciate that a bunch of us can be in the system working at the same time. It's fantastic how it saves all the old info and notes. Having everything in one central place makes my job so much smoother. Oh and the pre-made message templates? They're a total game changer for me.
Cons
It looks pretty dated, not gonna lie. Also the dark mode doesn't really help.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Mid-Market, 51-100 employees
“Tidy files and great help”
Pros
It's nice that this tool keeps employee files and client files totally separate and neat. And the customer support team is always ready to help which makes a huge difference.
Cons
The esignature part feels old-school. It's missing a lot of the modern consent features you see on dedicated e-sign platforms.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mid-Market, 51-100 employees
“Multi-office hiring tool but poor posting visibility”
Pros
This tool lets me handle job applicants and go through resumes. Since a few of us are hiring across different offices, it's a lifesaver when a manager in one location can just easily ask a manager in another office about a candidate's resume.
Cons
since we're always hiring for the same roles, our job postings get buried when new applicants from other sites get added to the pool. It's a constant game of hide-and-seek.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
small-Business, 11-50 employees
“centralized applicant document storage”
Pros
I can easily upload all of an applicant's files and information into one spot. It keeps everything for each candidate perfectly organized.
Cons
Once I save something, that's it. I can't go back and make any edits which is really frustrating.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mid-Market, 51-100 employees
“smooth and flexible layout”
Pros
The layout is so smooth and easy to get the hang of, probably the clearest one I've used. The best part is how customizable everything is. It's perfect if your company likes to try new things or often tweaks how your job posts look or change the steps in your hiring process.
Cons
The only downside I've found is that the character limits cut off my job titles.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Mid-Market, 51-100 employees
“Handy sorting and email help”
Pros
I like the scoring feature and how I can sort everything by different categories. Being able to create my own email templates is a huge plus and the option to delay sending a message is really handy.
Cons
It was tough to learn because of all the new terms for the different stages. The most frustrating part is that every hiring manager at my company uses it differently, so there's no consistency.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Enterprise, 500+ employees
“simple reports, slow support”
Pros
Pulling reports is super simple and it makes working with my team so much easier.
Cons
Customer support could definitely be better. There are also times when the system runs super slow, which is annoying when you're trying to get things done quickly.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
7
Functionality
9
Mid-Market, 51-100 employees
“Works with our other programs”
Pros
The interface is really interactive and easy to use. My favorite part is the automated features that work perfectly with all the other programs we already have connected.
Cons
The only downside I'd mention is that it doesn't fully integrate with Indeed.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mid-Market, 51-100 employees
“clean and trusted design”
Pros
Their design is really clean and feels consistent everywhere. I am impressed with how it handles privacy settings and all the tracking features work without a hitch.
Cons
as the service provider, I'd really like to have other ways to get notifications.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
10
Functionality
9
Mid-Market, 51-100 employees
“The whole team got it quickly”
Pros
The whole system feels flexible and our entire team learned how to use it quickly. It has made our hiring process so much simpler than it used to be.
Cons
The support during our setup was a nightmare. They were so slow to respond, couldn't fix our problems and then they just disappeared for weeks right before our busy season. We ended up giving up and going back to our old process. It took so many emails and calls before they finally got it working and we didn't even launch until a whole year later.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
4
Functionality
7
Mid-Market, 51-100 employees
“Reliable platform but tedious job reposting feature”
Pros
customer service team is really helpful and I can always depend on this platform to be up and running when I need it.
Cons
Reposting jobs every week is a pain. There's no quick way to do it and I have to create each one from scratch every single time.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Mid-Market, 51-100 employees
“quick texts and clear steps”
Pros
I can quickly text applicants right from the system. It's also great how I can move candidates through different hiring stages and it gives me a clear picture of where everyone is in the process.
Cons
It can get pretty complicated trying to guide candidates through the application process.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Enterprise, 500+ employees
“Basic tracking with limited features”
Pros
applicantstack works well for keeping an eye on our open jobs and how candidates are moving along.
Cons
The search and filter features aren't great and the scheduling system is even worse. For anything more complex like offer letters, it just doesn't cut it.
Rating Distribution
Ease of use
5
Value for money
6
Customer Support
5
Functionality
5
Mid-Market, 51-100 employees
“Very efficient system!”
Pros
Love the interface! It just makes sense and I was able to set it up to work exactly how my team operates.
Cons
The different stages get really confusing if you don't coordinate with HR on how you're going to use them.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
8
Mid-Market, 51-100 employees
“Top tool for team screening”
Pros
Huge plus that it's a shared system. Our HR team can do the first screening calls right through it which is a game-changer for us.
Cons
Email section where I view and reply to messages, is pretty confusing to use.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8
Mid-Market, 51-100 employees
“Tool that is easy to use”
Pros
so easy to find my way around and get to what I need. No confusion at all.
Cons
The system only lets you have one administrator which is very limiting. Also candidates can't skip uploading their resume which can be frustrating for them.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
8