Total 1048 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

45%

4

Stars

42%

3

Stars

10%

2

Stars

2%

1

Stars

1%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

AW
alicia W.

Mid-Market, 51-100 employees

4.0

easy job posting

Pros

Posting jobs is very easy and I love that applicants can apply directly through the system. Makes everything smoother.

Cons

job posting integration could be better. I'd love it if it connected with Indeed to get our jobs in front of more people.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

Mid-Market, 51-100 employees

4.0

good but hard to use

Pros

Everything inside the platform is so well organized. And their help docs are actually helpful when I get stuck!

Cons

The interface isn't very user-friendly and trying to organize candidates is a real problem.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

A
Anonymous

small-Business, 11-50 employees

5.0

Works great for our whole company

Pros

It just works across all our different departments without any issues. Such a relief.

Cons

I keep getting the same emails over and over. I am sure there's probably a setting for it somewhere but I haven't found it yet.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

A
ann

Construction, 11-50 employees

Less than 6 months

2.0

no customer service is available

Pros

I do not have much to say but setting everything up was easy and simple as we were up and running in no time.

Cons

There is no service. I reached out via email to the person who set up the account to make a change but I received no response. I am not happy with this and I am now looking into switching platforms.

Rating Distribution

Ease of use

5

Value for money

4

Customer Support

2

Functionality

4

J
Jo

staffing and Recruiting, 51-100 employees

more than a year

5.0

good for texting and notes but reports need work

Pros

One thing I absolutely love is that I can text and email applicants directly, track their progress through each stage and customize the columns to fit our process. Creating custom reports is a huge plus too. also the menu options are really flexible and the tech and customer service teams usually respond super quickly. Best of all being able to add notes at every stage makes it easy to keep track of all the important details.

Cons

I have noticed occasional inaccuracies in the monthly and comparison reports which seems to happen because some criteria is not fully collected. This means I often have to review, compare and redo the reports myself. another small inconvenience is not being able to permanently set the job listings to show all Jobs by default. There might be a setting for this but I have not found it yet as I feel like it would be a really helpful feature to have.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

7

L
LaTosha

Hospital & Health Care, 51-100 employees

Less than a year

5.0

a fantastic way to watch the hiring process

Pros

It's a fantastic way to monitor the entire hiring process. We can easily track who applied, when they applied and keep everything well-documented which is especially helpful if an applicant is not the right fit for the role.

Cons

No complaints to share at all as it is a great platform that keeps everything well-organized.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J
Jay

government administration, 11-50 employees

more than a year

3.0

Lots of good info but templates are limited

Pros

The app provides lots of useful information. I have not heard any complaints from applicants and I like how it connects to our personal email.

Cons

I noticed that the system has some familiar features that are similar to ms Word which is helpful. However it does not let users save their own personal templates only company-wide templates can be stored which can be a bit limiting.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

6

Functionality

5

L
Lea

electrical/ electronic manufacturing, 51-100 employees

Less than a year

5.0

speeds up hiring process

Pros

One of my favorite features is applicantstack's user-friendly layout. It speeds up the hiring process especially with the automation of repetitive tasks and customizable workflows. The communication tools are great for keeping the recruiting team and candidates in sync and the powerful reporting features give us valuable insights, helping us make data-driven decisions.

Cons

The limited customization options on some pre-built templates make it difficult to customize the system for specific needs which I find a bit frustrating. also while the reporting tool is powerful, it can be a bit challenging to fully understand at first. additionally integration with other HR systems could be smoother as syncing data often requires extra effort.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

R
Rich

Consumer services, 51-100 employees

Less than a year

4.0

Provides clean applicants list but needs filter option

Pros

The applicant list is clean and easy to read, giving me all the necessary information to select candidates efficiently.

Cons

I spend too much time filtering out international applicants.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

M
mittal

Information Technology and services, 51-100 employees

Less than a year

5.0

makes hiring easy

Pros

Tracking everything is not a problem anymore thanks to the user-friendly interface and customizable workflows. Plus it makes our hiring process much more efficient and streamlined.

Cons

sometimes the system is slow, lacks customization options and has occasional technical glitches.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

A
alyssa

Child Day Care services, 51-100 employees

more than a year

5.0

Puts all our applicants in one place

Pros

applicantstack simplifies our application process by posting job opportunities on multiple sites and consolidating all applicants into one place for easy review.

Cons

If I had to mention something I don't like, I would say that some features are not very user-friendly. Once you have spent time navigating the site, it becomes easier but there is a learning curve.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

7

N
Nancy

Health, Wellness and Fitness, 51-100 employees

Less than a year

4.0

easy to use but I want more learning videos

Pros

The ease of use is what stands out. also it is simple to input data and connect with potential candidates.

Cons

I would like more training videos to help me improve my skills.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

E
emily

Hospital & Health Care, 500+ employees

more than a year

5.0

everything is organized

Pros

I like how everything is neatly organized in one place.

Cons

There is nothing I dislike about it.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

LA
Lee ann

Construction, 51-100 employees

more than a year

4.0

simple to add people but info gets stuck

Pros

It is pretty easy to add new applicants and resumes. I can also set up and post new job listings whenever needed.

Cons

The information sometimes does not update in the system or the system has trouble reading resumes.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

4

Functionality

7

M
mark

Hospital & Health Care, 500+ employees

more than a year

5.0

User friendly from the start

Pros

applicantstack is incredibly easy to use right from the start. and we can set up workflows and generate useful reports with very little help which gets we up and running in no time.

Cons

I feel like the feature set is a bit limited unless you opt for a more expensive plan. also native reporting could use some improvement.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

7

A
ashleigh

Hospital & Health Care, 51-100 employees

more than a year

5.0

Revolutionary and easy but looks a bit old

Pros

It has revolutionized our recruitment process. Its user friendly interface and smooth integration make candidate tracking effortless. Customizable options and powerful reporting tools have made hiring more efficient, saving us both time and energy. so I highly recommend it to any HR team looking to improve their workflow.

Cons

While it is useful, there are areas that could be better. The user interface is easy to use but feels somewhat outdated compared to newer systems and the learning curve for more advanced features is steeper than expected. additionally customer support could respond more quickly. These things can impact the overall experience.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

B
Brooklyn

security and Investigations, 11-50 employees

Less than 6 months

4.0

Centralized hub for document uploads

Pros

What I love most about it is that everything is in one place and you can easily upload all the necessary documents.

Cons

The site is a little confusing at first but once we get the hang of it, it's pretty easy to use.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

8

C
Cecilia

staffing and Recruiting, 11-50 employees

Less than a year

5.0

great for organizing everything

Pros

It makes it incredibly easy to stay organized because it keeps all our important hiring information centralized in one convenient, easy to access spot.

Cons

I cannot receive picture messages or screenshots through the text messaging app.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

G
gemma

staffing and Recruiting, 51-100 employees

more than a year

4.0

sends messages fast but has small glitches

Pros

The ability to send mass emails, text messages and pull reports quickly makes the process much more efficient.

Cons

sometimes there are glitches where the wrong documents are assigned to profiles that are not open.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

7

Functionality

7

A
alex

Hospital & Health Care, 500+ employees

Less than a year

4.0

Powerful and easy to use tool

Pros

One thing I like a lot is that it is very powerful with lots of features but still very user-friendly.

Cons

Integrating with other applications can be a bit tricky.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

8

Functionality

7