Total 38 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

26%

3

Stars

13%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

TH
Tyson H.

Non-Profit Organization Management, 51-100 employees

4.0

Drastically improved our expenditure.

Pros

I love how easy it is to track time with APS, and I can automate the time entry process, which is not something other time tracking software can easily do. It also helps us in our work since we do a lot of site visits and there’s not a single day that all of us are available at the same office to check in and out. APS offers a variety of ways in which users can clock in and clock out based on where they are. It is relatively affordable if you compare it with others in the market, and we were able to deliver "time clocks" to each location, which was more than enough use for us.

Cons

Everything works great in the APS software, but the only thing that is problematic is the iPad app. It is very common for us to carry tablets along wherever we go, and that’s the reason this issue is highlighted; otherwise, we might have never even experienced it. There are two spots in our area where the app weirdly disconnects from the network, and we do have a workaround for that. It is still an inconvenience for a typical user.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

S
Sara

Gringos Mexican Kitchen Corporate Office, 50-99 employees

5.0

We are happy with APS.

Pros

No one can compare with APSs phenomenal customer care. The software is fast with incredible functions. It is a time-saving system. On top of that APS is extremely easy to operate.

Cons

Communication is poor.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

N
Nancy

Linden Management, 50-99 employees

5.0

Outstanding management.

Pros

It is fairly simple and straightforward to make use of making the entering of data ridiculously easy. Accessing the information is simple. The system is also fast and efficient.

Cons

The number of features should be increased to help create ease for its users.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

K
Kelly

Alliance for Multispecialty Research, 50-99 employees

5.0

It has remarkable features.

Pros

The customer service of APS is amazing that is always eager to help solve our problems. All this makes the software easy and simple to operate making it very user-friendly.

Cons

The usability of its functions can be improved.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

F
Felisha

HarpData, 10-49 employees

5.0

APS is unbelievably user-friendly.

Pros

The services offered by the software are phenomenal. Adding to that, the ease of its use and fast customer service make it an incredible software.

Cons

The efficiency of some of its features can be made better.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

B
Bob

Rainbow Home Care Services, 50-99 employees

5.0

Customer service is incredible.

Pros

The great services it offers are extremely convenient for us and help us get our work done on time. It saves a lot of our time due to its ease to work with functions. Customer care is always responsive.

Cons

The format of the system can be made more simple.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A
Ann

RRSH, 50-99 employees

5.0

The software is very reliable.

Pros

Comprehension and understanding of the system are very easy and favorable for new users. The functions and services offered by the software are great and benefit its users in every way possible.

Cons

The efficiency and simplicity of its functions should be increased.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

E
Elizabeth

Advantage Capital, 50-99 employees

5.0

The software is incredibly easy to use.

Pros

APS shows great management and data organizational skills that make its information extremely easy to access. The features in the system are also very helpful and convenient.

Cons

Connection and communications need to be upgraded.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

C
Corey

Bryant Consultants, Inc., 10-49 employees

5.0

APS has great customer service staff.

Pros

APS has an overwhelming amount of services and options that are of top quality. All the features offered in the system are quick and easy to use. Overall the software has great customer care and is simple to use.

Cons

No issues have been detected.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

N
Nona

Belles auto title, 2-9 employees

5.0

APS is amazing.

Pros

The system has excellent customer service that is reliable, efficient, and quick. The software has amazing features to manage and organize information.

Cons

The efficiency of its options needs to be improved.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

R
Renee

Retrieving data. Wait a few seconds and try to cut or copy again., 10-49 employees

5.0

APS is the software for us!

Pros

The software is extremely convenient for its users giving them all the assistance they need. Its ability to connect with people and help them communicate effectively is remarkable.

Cons

New features should be introduced to help organize more data.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K
Kayla

Colby Community Junior College, 50-99 employees

5.0

Great Teamwork

Pros

I appreciate that the customer service personnel is always pleasant and fast to respond to questions. We dont have any unsolved issues with APS.

Cons

NA

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D
Deborah

Hospice of East Texas, 50-99 employees

4.0

Simple and easy to operate.

Pros

I really like the overall simplicity of APS and the ease of its use. Customer care is responsive and cooperative.

Cons

I dont like that reports are limited.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

D
Dallas

VeriCred Solutions LLC, 10-49 employees

5.0

The most efficient system

Pros

I like that with APS, the ability to have all of our Payroll and HR needs under one roof has made it much easier for our company to provide a superior HR product to our workers. Customer support is amazing and always responsive.

Cons

User interface should be made more intuitive

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

A
Austin

Cybertron International, Inc., 50-99 employees

4.0

Highly recommended

Pros

We are extremely glad we picked APS because of the excellent customer assistance we had throughout setup and even to this day.

Cons

Record keeping can be a bit difficult to track.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

A
Amber

Total System Services, Inc., 50-99 employees

5.0

Perfect for our company.

Pros

I appreciate that APS is a fully automated system. The payroll processing time is outstanding and the system is really efficient.

Cons

No complaints.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

K
Kelly

Maple Street Biscuit Company, 50-99 employees

3.0

Review

Pros

The personnel directory with APS makes it simple to locate someone from a certain team, which is a useful feature to have.

Cons

Constant glitches have been a frequent issue with this software. Also, I do believe that the overall functionality of the system can be improved.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

6

S
Scott

Goldfish Swim School, 50-99 employees

4.0

A satisfied customer

Pros

I like that APS offers great ATS and On-Boarding options. Customer support is approachable and responsive.

Cons

Some of the features are limited.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

C
Christine

Patrick S Molak Corp, 50-99 employees

5.0

Delivered as promised.

Pros

The user interface and ease of usage are excellent. I also appreciate that they continue to evolve with our company.

Cons

No complaints.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

J
Jenny

Central Christian Academy, 50-99 employees

4.0

A great support!

Pros

With APS, its convenient to have all of our HR services in one location with our payroll. Its a good system at a fair price.

Cons

The system sometimes glitches.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8