Total 38 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

61%

4

Stars

26%

3

Stars

13%

2

Stars

0%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

8

Customer Support

8

Functionality

9

TH

Tyson H.

Non-Profit Organization Management, 51-100 employees

4.0
December 2022

Drastically improved our expenditure.

Pros

I love how easy it is to track time with APS, and I can automate the time entry process, which is not something other time tracking software can easily do. It also helps us in our work since we do a lot of site visits and there’s not a single day that all of us are available at the same office to check in and out. APS offers a variety of ways in which users can clock in and clock out based on where they are. It is relatively affordable if you compare it with others in the market, and we were able to deliver "time clocks" to each location, which was more than enough use for us.

Cons

Everything works great in the APS software, but the only thing that is problematic is the iPad app. It is very common for us to carry tablets along wherever we go, and that’s the reason this issue is highlighted; otherwise, we might have never even experienced it. There are two spots in our area where the app weirdly disconnects from the network, and we do have a workaround for that. It is still an inconvenience for a typical user.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

7

S

Sara

Gringos Mexican Kitchen Corporate Office, 50-99 employees

5.0
September 2021

We are happy with APS.

Pros

No one can compare with APSs phenomenal customer care. The software is fast with incredible functions. It is a time-saving system. On top of that APS is extremely easy to operate.

Cons

Communication is poor.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

8

N

Nancy

Linden Management, 50-99 employees

5.0
September 2021

Outstanding management.

Pros

It is fairly simple and straightforward to make use of making the entering of data ridiculously easy. Accessing the information is simple. The system is also fast and efficient.

Cons

The number of features should be increased to help create ease for its users.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

10

Functionality

10

K

Kelly

Alliance for Multispecialty Research, 50-99 employees

5.0
September 2021

It has remarkable features.

Pros

The customer service of APS is amazing that is always eager to help solve our problems. All this makes the software easy and simple to operate making it very user-friendly.

Cons

The usability of its functions can be improved.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

10

F

Felisha

HarpData, 10-49 employees

5.0
September 2021

APS is unbelievably user-friendly.

Pros

The services offered by the software are phenomenal. Adding to that, the ease of its use and fast customer service make it an incredible software.

Cons

The efficiency of some of its features can be made better.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

B

Bob

Rainbow Home Care Services, 50-99 employees

5.0
September 2021

Customer service is incredible.

Pros

The great services it offers are extremely convenient for us and help us get our work done on time. It saves a lot of our time due to its ease to work with functions. Customer care is always responsive.

Cons

The format of the system can be made more simple.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

A

Ann

RRSH, 50-99 employees

5.0
September 2021

The software is very reliable.

Pros

Comprehension and understanding of the system are very easy and favorable for new users. The functions and services offered by the software are great and benefit its users in every way possible.

Cons

The efficiency and simplicity of its functions should be increased.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

E

Elizabeth

Advantage Capital, 50-99 employees

5.0
September 2021

The software is incredibly easy to use.

Pros

APS shows great management and data organizational skills that make its information extremely easy to access. The features in the system are also very helpful and convenient.

Cons

Connection and communications need to be upgraded.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

10

C

Corey

Bryant Consultants, Inc., 10-49 employees

5.0
September 2021

APS has great customer service staff.

Pros

APS has an overwhelming amount of services and options that are of top quality. All the features offered in the system are quick and easy to use. Overall the software has great customer care and is simple to use.

Cons

No issues have been detected.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

10

N

Nona

Belles auto title, 2-9 employees

5.0
September 2021

APS is amazing.

Pros

The system has excellent customer service that is reliable, efficient, and quick. The software has amazing features to manage and organize information.

Cons

The efficiency of its options needs to be improved.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

8

Functionality

8

R

Renee

Retrieving data. Wait a few seconds and try to cut or copy again., 10-49 employees

5.0
September 2021

APS is the software for us!

Pros

The software is extremely convenient for its users giving them all the assistance they need. Its ability to connect with people and help them communicate effectively is remarkable.

Cons

New features should be introduced to help organize more data.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

K

Kayla

Colby Community Junior College, 50-99 employees

5.0
September 2021

Great Teamwork

Pros

I appreciate that the customer service personnel is always pleasant and fast to respond to questions. We dont have any unsolved issues with APS.

Cons

NA

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D

Deborah

Hospice of East Texas, 50-99 employees

4.0
September 2021

Simple and easy to operate.

Pros

I really like the overall simplicity of APS and the ease of its use. Customer care is responsive and cooperative.

Cons

I dont like that reports are limited.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

D

Dallas

VeriCred Solutions LLC, 10-49 employees

5.0
September 2021

The most efficient system

Pros

I like that with APS, the ability to have all of our Payroll and HR needs under one roof has made it much easier for our company to provide a superior HR product to our workers. Customer support is amazing and always responsive.

Cons

User interface should be made more intuitive

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

A

Austin

Cybertron International, Inc., 50-99 employees

4.0
September 2021

Highly recommended

Pros

We are extremely glad we picked APS because of the excellent customer assistance we had throughout setup and even to this day.

Cons

Record keeping can be a bit difficult to track.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

A

Amber

Total System Services, Inc., 50-99 employees

5.0
September 2021

Perfect for our company.

Pros

I appreciate that APS is a fully automated system. The payroll processing time is outstanding and the system is really efficient.

Cons

No complaints.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

10

K

Kelly

Maple Street Biscuit Company, 50-99 employees

3.0
September 2021

Review

Pros

The personnel directory with APS makes it simple to locate someone from a certain team, which is a useful feature to have.

Cons

Constant glitches have been a frequent issue with this software. Also, I do believe that the overall functionality of the system can be improved.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

6

Functionality

6

S

Scott

Goldfish Swim School, 50-99 employees

4.0
September 2021

A satisfied customer

Pros

I like that APS offers great ATS and On-Boarding options. Customer support is approachable and responsive.

Cons

Some of the features are limited.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

C

Christine

Patrick S Molak Corp, 50-99 employees

5.0
September 2021

Delivered as promised.

Pros

The user interface and ease of usage are excellent. I also appreciate that they continue to evolve with our company.

Cons

No complaints.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

J

Jenny

Central Christian Academy, 50-99 employees

4.0
September 2021

A great support!

Pros

With APS, its convenient to have all of our HR services in one location with our payroll. Its a good system at a fair price.

Cons

The system sometimes glitches.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

8

K

Kathy

Milestone Therapy, 50-99 employees

4.0
September 2021

Admirable support and team

Pros

I absolutely love the customized customer service staff. Theyve been with us since the beginning and are always ready to answer inquiries, aid with issues, or offer site support.

Cons

I do not like it that the system logs you out if there is no activity for some time.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

7

Functionality

8

W

Wanda

Goldman Equipment, LLC, 50-99 employees

5.0
September 2021

Exactly what we needed!

Pros

The system is quite user-friendly, and the payroll processing component is really straightforward compared to some other companies we have tried out.

Cons

Nothing to complain about so far.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

R

Robert

Henry Kaufmann Campgrounds, 50-99 employees

3.0
August 2021

Communication is very good

Pros

I like that the user interface is really simple to use and manage. Navigation is straightforward and accessibility is easy. Its overall a good product.

Cons

Reporting needs to be made more advance.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

8

Functionality

7

F

Felicia

Blacklidge, 50-99 employees

5.0
July 2021

Innovative

Pros

With this system, I like the ease of implementation and setup. The layout is simple and easy to operate.

Cons

Its working fine for us so far!

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

10

T

Tyson

Lewis-Clark Early Childhood Program, 50-99 employees

4.0
July 2021

Simply the best Team

Pros

They have a strong track record of keeping their promises. Everything we needed was delivered on time, and they are pleasant to work with. The system is also quite simple and user-friendly.

Cons

The system doesnt integrate properly with our systems.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

9

A

Anthony

Work Smart Merchandising, 50-99 employees

5.0
July 2021

Decent usability

Pros

It has a better user interface than the system we used before. The system is meant to provide customers with more utility. The team is also cooperative and friendly.

Cons

Its working as expected. We have no complaints.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

10

S

Sandy

Grace UMC, 50-99 employees

3.0
July 2021

Smooth workflow

Pros

A good, user-friendly software with easy accessibility for all staff members. Also, an employee portal is a fantastic option for keeping track of their expenses.

Cons

We are having trouble with some of the features. They dont always work consistently for us.

Rating Distribution

Ease of use

6

Value for money

7

Customer Support

8

Functionality

6

DA

Dee Ann

ASi Environmental Services, 10-49 employees

3.0
July 2021

Average

Pros

The layout is simple and easy to navigate through.

Cons

The system is time consuming. The customer support is also late to respond at times.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

6

Functionality

8

M

Mary

Arundel Federal Savings Bank, 50-99 employees

5.0
June 2021

Impressive team.

Pros

The team deliver exceptional work. We have regular check-in sessions to see if things are moving forward as planned. This is what distinguishes them from other teams we have worked with in the past.

Cons

They need to add additional customer services hours.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

K

Ken

AMR Fort Myers, 50-99 employees

5.0
June 2021

Amazing transparency and customer support

Pros

They are a comprehensive system with well-managed deadlines and a high level of efficiency. The customer service is also outstanding.They are always available and willing to assist us.

Cons

No complaints! We are satisfied.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

K

Katha

Premier Practice Advisors, 2-9 employees

5.0
June 2021

A Comprehensive system

Pros

Its a simple, user-friendly system with easy accessibility. They have the potential to lead a development project and enhance existing resources.

Cons

Great service. We love it!

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D

Deborah

Busch Distributors & Sunset Marts, 11-50 employees

4.0
June 2021

Supportive team

Pros

I like that their customer service is great and responsive. They are responsive ,cooperative and resolve our issues efficiently.

Cons

The set up and performance are a bit outdated.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

9

Functionality

7

H

Heather

El Dorado Community Health Centers, 50-99 employees

5.0
June 2021

A positive experience with APS

Pros

Its a simple and user-friendly software with a great team. We appreciate that they presented us with solutions that were both flexible and engaging.

Cons

Customisation is a bit complicated with this software.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

R

Ronald

82nd Street Academics, 50-99 employees

4.0
June 2021

Excellent software!

Pros

Its simple to use software. Offers excellent client service and Its always effective.

Cons

Running a report can be troublesome at times.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

7

Functionality

7

J

Julie

Tickets.com LLC, 50-99 employees

3.0
June 2021

Not perfect but not bad either

Pros

This software is fantastic. It is simple to use and understand for beginners.

Cons

Some issues arises when transferring employees from one company to another.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

8

K

Kristine

Composite and Metal Products USA, Inc, 10-49 employees

5.0
June 2021

Easy and simple

Pros

Its the most user-friendly software Ive ever used.The client service is also outstanding!

Cons

We love it! Nothing to complain about

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

R

Robin

KatieRich Farms, 10-49 employees

4.0
June 2021

Works for us

Pros

Its an excellent, user-friendly software. Its easy to navigate through the system. Candidates are also able to finish the application since the recruiting function collects good data.

Cons

The system gets glitchy at times and slows down often.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

9

E

Elizabeth

The Transit Group, Inc., 10-49 employees

5.0
June 2021

Worthy Purchase

Pros

It provides the convenience of having everything in one spot and is appreciated by all the employees. Would Recommend this system!

Cons

Nothing of significance.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

9