Tyson H.
Non-Profit Organization Management, 51-100 employees
“Drastically improved our expenditure.
Pros
I love how easy it is to track time with APS, and I can automate the time entry process, which is not something other time tracking software can easily do. It also helps us in our work since we do a lot of site visits and there’s not a single day that all of us are available at the same office to check in and out. APS offers a variety of ways in which users can clock in and clock out based on where they are. It is relatively affordable if you compare it with others in the market, and we were able to deliver "time clocks" to each location, which was more than enough use for us.
Cons
Everything works great in the APS software, but the only thing that is problematic is the iPad app. It is very common for us to carry tablets along wherever we go, and that’s the reason this issue is highlighted; otherwise, we might have never even experienced it. There are two spots in our area where the app weirdly disconnects from the network, and we do have a workaround for that. It is still an inconvenience for a typical user.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
7
Sara
Gringos Mexican Kitchen Corporate Office, 50-99 employees
“ We are happy with APS.
Pros
No one can compare with APSs phenomenal customer care. The software is fast with incredible functions. It is a time-saving system. On top of that APS is extremely easy to operate.
Cons
Communication is poor.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
8
Functionality
8
Nancy
Linden Management, 50-99 employees
“Outstanding management.
Pros
It is fairly simple and straightforward to make use of making the entering of data ridiculously easy. Accessing the information is simple. The system is also fast and efficient.
Cons
The number of features should be increased to help create ease for its users.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
10
Functionality
10
Kelly
Alliance for Multispecialty Research, 50-99 employees
“It has remarkable features.
Pros
The customer service of APS is amazing that is always eager to help solve our problems. All this makes the software easy and simple to operate making it very user-friendly.
Cons
The usability of its functions can be improved.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
10
Felisha
HarpData, 10-49 employees
“ APS is unbelievably user-friendly.
Pros
The services offered by the software are phenomenal. Adding to that, the ease of its use and fast customer service make it an incredible software.
Cons
The efficiency of some of its features can be made better.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
Bob
Rainbow Home Care Services, 50-99 employees
“ Customer service is incredible.
Pros
The great services it offers are extremely convenient for us and help us get our work done on time. It saves a lot of our time due to its ease to work with functions. Customer care is always responsive.
Cons
The format of the system can be made more simple.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Ann
RRSH, 50-99 employees
“ The software is very reliable.
Pros
Comprehension and understanding of the system are very easy and favorable for new users. The functions and services offered by the software are great and benefit its users in every way possible.
Cons
The efficiency and simplicity of its functions should be increased.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Elizabeth
Advantage Capital, 50-99 employees
“The software is incredibly easy to use.
Pros
APS shows great management and data organizational skills that make its information extremely easy to access. The features in the system are also very helpful and convenient.
Cons
Connection and communications need to be upgraded.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
8
Functionality
10
Corey
Bryant Consultants, Inc., 10-49 employees
“ APS has great customer service staff.
Pros
APS has an overwhelming amount of services and options that are of top quality. All the features offered in the system are quick and easy to use. Overall the software has great customer care and is simple to use.
Cons
No issues have been detected.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
10
Functionality
10
Nona
Belles auto title, 2-9 employees
“ APS is amazing.
Pros
The system has excellent customer service that is reliable, efficient, and quick. The software has amazing features to manage and organize information.
Cons
The efficiency of its options needs to be improved.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
8
Functionality
8
Renee
Retrieving data. Wait a few seconds and try to cut or copy again., 10-49 employees
“ APS is the software for us!
Pros
The software is extremely convenient for its users giving them all the assistance they need. Its ability to connect with people and help them communicate effectively is remarkable.
Cons
New features should be introduced to help organize more data.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Kayla
Colby Community Junior College, 50-99 employees
“Great Teamwork
Pros
I appreciate that the customer service personnel is always pleasant and fast to respond to questions. We dont have any unsolved issues with APS.
Cons
NA
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Deborah
Hospice of East Texas, 50-99 employees
“Simple and easy to operate.
Pros
I really like the overall simplicity of APS and the ease of its use. Customer care is responsive and cooperative.
Cons
I dont like that reports are limited.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Dallas
VeriCred Solutions LLC, 10-49 employees
“The most efficient system
Pros
I like that with APS, the ability to have all of our Payroll and HR needs under one roof has made it much easier for our company to provide a superior HR product to our workers. Customer support is amazing and always responsive.
Cons
User interface should be made more intuitive
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Austin
Cybertron International, Inc., 50-99 employees
“Highly recommended
Pros
We are extremely glad we picked APS because of the excellent customer assistance we had throughout setup and even to this day.
Cons
Record keeping can be a bit difficult to track.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Amber
Total System Services, Inc., 50-99 employees
“Perfect for our company.
Pros
I appreciate that APS is a fully automated system. The payroll processing time is outstanding and the system is really efficient.
Cons
No complaints.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
10
Kelly
Maple Street Biscuit Company, 50-99 employees
“Review
Pros
The personnel directory with APS makes it simple to locate someone from a certain team, which is a useful feature to have.
Cons
Constant glitches have been a frequent issue with this software. Also, I do believe that the overall functionality of the system can be improved.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
6
Functionality
6
Scott
Goldfish Swim School, 50-99 employees
“A satisfied customer
Pros
I like that APS offers great ATS and On-Boarding options. Customer support is approachable and responsive.
Cons
Some of the features are limited.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Christine
Patrick S Molak Corp, 50-99 employees
“Delivered as promised.
Pros
The user interface and ease of usage are excellent. I also appreciate that they continue to evolve with our company.
Cons
No complaints.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Jenny
Central Christian Academy, 50-99 employees
“A great support!
Pros
With APS, its convenient to have all of our HR services in one location with our payroll. Its a good system at a fair price.
Cons
The system sometimes glitches.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
8
Kathy
Milestone Therapy, 50-99 employees
“Admirable support and team
Pros
I absolutely love the customized customer service staff. Theyve been with us since the beginning and are always ready to answer inquiries, aid with issues, or offer site support.
Cons
I do not like it that the system logs you out if there is no activity for some time.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
7
Functionality
8
Wanda
Goldman Equipment, LLC, 50-99 employees
“Exactly what we needed!
Pros
The system is quite user-friendly, and the payroll processing component is really straightforward compared to some other companies we have tried out.
Cons
Nothing to complain about so far.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Robert
Henry Kaufmann Campgrounds, 50-99 employees
“Communication is very good
Pros
I like that the user interface is really simple to use and manage. Navigation is straightforward and accessibility is easy. Its overall a good product.
Cons
Reporting needs to be made more advance.
Rating Distribution
Ease of use
6
Value for money
6
Customer Support
8
Functionality
7
Felicia
Blacklidge, 50-99 employees
“Innovative
Pros
With this system, I like the ease of implementation and setup. The layout is simple and easy to operate.
Cons
Its working fine for us so far!
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
10
Tyson
Lewis-Clark Early Childhood Program, 50-99 employees
“Simply the best Team
Pros
They have a strong track record of keeping their promises. Everything we needed was delivered on time, and they are pleasant to work with. The system is also quite simple and user-friendly.
Cons
The system doesnt integrate properly with our systems.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
9
Anthony
Work Smart Merchandising, 50-99 employees
“Decent usability
Pros
It has a better user interface than the system we used before. The system is meant to provide customers with more utility. The team is also cooperative and friendly.
Cons
Its working as expected. We have no complaints.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
10
Sandy
Grace UMC, 50-99 employees
“Smooth workflow
Pros
A good, user-friendly software with easy accessibility for all staff members. Also, an employee portal is a fantastic option for keeping track of their expenses.
Cons
We are having trouble with some of the features. They dont always work consistently for us.
Rating Distribution
Ease of use
6
Value for money
7
Customer Support
8
Functionality
6
Dee Ann
ASi Environmental Services, 10-49 employees
“Average
Pros
The layout is simple and easy to navigate through.
Cons
The system is time consuming. The customer support is also late to respond at times.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
6
Functionality
8
Mary
Arundel Federal Savings Bank, 50-99 employees
“Impressive team.
Pros
The team deliver exceptional work. We have regular check-in sessions to see if things are moving forward as planned. This is what distinguishes them from other teams we have worked with in the past.
Cons
They need to add additional customer services hours.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Ken
AMR Fort Myers, 50-99 employees
“Amazing transparency and customer support
Pros
They are a comprehensive system with well-managed deadlines and a high level of efficiency. The customer service is also outstanding.They are always available and willing to assist us.
Cons
No complaints! We are satisfied.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Katha
Premier Practice Advisors, 2-9 employees
“A Comprehensive system
Pros
Its a simple, user-friendly system with easy accessibility. They have the potential to lead a development project and enhance existing resources.
Cons
Great service. We love it!
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
9
Functionality
10
Deborah
Busch Distributors & Sunset Marts, 11-50 employees
“Supportive team
Pros
I like that their customer service is great and responsive. They are responsive ,cooperative and resolve our issues efficiently.
Cons
The set up and performance are a bit outdated.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
9
Functionality
7
Heather
El Dorado Community Health Centers, 50-99 employees
“A positive experience with APS
Pros
Its a simple and user-friendly software with a great team. We appreciate that they presented us with solutions that were both flexible and engaging.
Cons
Customisation is a bit complicated with this software.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Ronald
82nd Street Academics, 50-99 employees
“Excellent software!
Pros
Its simple to use software. Offers excellent client service and Its always effective.
Cons
Running a report can be troublesome at times.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
7
Functionality
7
Julie
Tickets.com LLC, 50-99 employees
“Not perfect but not bad either
Pros
This software is fantastic. It is simple to use and understand for beginners.
Cons
Some issues arises when transferring employees from one company to another.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
8
Functionality
8
Kristine
Composite and Metal Products USA, Inc, 10-49 employees
“Easy and simple
Pros
Its the most user-friendly software Ive ever used.The client service is also outstanding!
Cons
We love it! Nothing to complain about
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Robin
KatieRich Farms, 10-49 employees
“Works for us
Pros
Its an excellent, user-friendly software. Its easy to navigate through the system. Candidates are also able to finish the application since the recruiting function collects good data.
Cons
The system gets glitchy at times and slows down often.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
9
Elizabeth
The Transit Group, Inc., 10-49 employees
“Worthy Purchase
Pros
It provides the convenience of having everything in one spot and is appreciated by all the employees. Would Recommend this system!
Cons
Nothing of significance.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
9
Functionality
9
