Total 34 reviews

4.2

All reviews are from verified customers

Rating Distribution

5

Stars

29%

4

Stars

62%

3

Stars

6%

2

Stars

3%

1

Stars

0%

Satisfaction score

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

K

Kimberly

Non-Profit Organization Management, 101-500 employees

More than a year

4.0
September 2020

Kim

Pros

The ease of use and the excellent interface make this product a favorite of mine. I particularly love the text feature it offers.

Cons

Personally, I don't have many complaints about this software. It performs its functions effectively.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

10

N

Nicole

Banking, 101-500 employees

More than a year

2.0
September 2020

Needs a little more improvements

Pros

Its quite affordable, and, though its basic, it gets the job done effectively.

Cons

I find the reporting feature to be quite unfriendly. I do not receive notifications when notes are added, and it does not sync with my calendar. The webinars are brief and not very helpful. Even when I requested a full demo or training, they struggled to navigate the reporting features. Additionally, the onboarding process often gets stuck.

Rating Distribution

Ease of use

4

Value for money

7

Customer Support

4

Functionality

6

A

Aimee

Human Resources, 51-100 employees

More than a year

4.0
November 2019

Solid applicant tracking platform

Pros

Our each recruitment process benefits from its applicant tracking tool, and ATS OnDemand delivers on that front. They've made significant progress in recent years, adding features like onboarding and other tools to streamline hiring. My experience with customer service has been excellent as the responses are prompt and issues are resolved effectively.

Cons

I have had doubts about the accuracy of some functions. For instance, it's difficult to tell if issues with a candidate resume are due to their format or if the software misread it, particularly when using advanced keyword searches or other tools to narrow down the applicant pool. The scheduling feature could use some improvement and the reports require development unless you're using one of the standard templates.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

J

Julie

Medical Practice, 51-100 employees

More than a year

5.0
February 2019

Stronly recomment ATS OnDemand

Pros

ATS OnDeMand simplifies the collaborative recruiting process remarkably!

Cons

Everything about the software is satisfactory for us so far. Additionally, whenever I encounter issues, the customer service team is always available to resolve my issues.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

M

Marylou

Civil Engineering, 51-100 employees

More than a year

3.0
July 2018

This system has tremendous potential, but sometimes falls short of a full-service product.

Pros

It is quite functional, and once you are familiar with a specific job, navigation becomes pretty simple. It performs as you did expect from an Applicant Tracking System.

Cons

The software is missing a functional CRM component, which is essential for managing candidate pipelines effectively.

Rating Distribution

Ease of use

4

Value for money

8

Customer Support

8

Functionality

4

A

Anonymous

Not Specified, 500+ employees

More than a year

5.0
June 2018

Very easy to use, works really well on mobile browsers.

Pros

Ease of use. The system is simple to navigate and offers customization to meet various business needs.

Cons

It is hard to pinpoint exactly. Like with any software, you might encounter challenges in getting exactly what you need, but because this software is so customizable, it was never a major problem.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

J

Jennifer

Banking, 51-100 employees

More than a year

4.0
March 2018

Excellent Automated Recruiting and Applicant Tracking Solution

Pros

The system is user-friendly, with an impressive home page dashboard featuring good analytics. Navigating the site is simple and job posting and applicant tracking are quick. It integrates well with the HRIS system and the recruiting and workflows are smooth which makes candidate movement and record-keeping easy. Tech support and customer service are excellent and it simplifies AAP data collection and reporting.

Cons

Configuring reports, especially custom ones, is quite challenging. Since the company is not based in California, our forms do not get updated automatically when new state laws are passed regarding application questions. Although they update forms quickly when requested, we cannot rely on them to keep up with current laws and regulations on their own.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

C

Caryn

Medical Practice, 11-50 employees

Less than a year

4.0
February 2018

Decent choice

Pros

This product is decent and functions as described. Do not expect more than what you pay for, but it serves its purpose well.

Cons

It is what it is, while it can be pricey, limiting the number of portals you use can help keep costs down.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

8

K

Kristin

Philanthropy, 101-500 employees

Less than a year

4.0
January 2018

Human Resource Generalist

Pros

ATS OnDemand is very user-friendly and the support team is excellent at answering questions and helping with report generation.

Cons

I cannot think of any specific issues at the moment, but occasionally the system has experienced downtime and some typical glitches, especially when new features are rolled out.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

S

Shirley

Hospital & Health Care, 101-500 employees

More than a year

3.0
September 2017

ATS OnDemand Review

Pros

It is easy to learn and pairs well with job sites like Indeed and Glassdoor.

Cons

A little difficult to find past candidates with specific skills. The system does not properly track or provide history on the steps a candidate has completed, such as interviews. I wish the system would start notifying applicants if they have not thoroughly completed the employer section. Additionally, applicants manually entered into the system cannot register, and I am not a fan of the Experience template. it would be better labeled as Required Qualifications.

Rating Distribution

Ease of use

6

Value for money

6

Customer Support

5

Functionality

6

J

Jillian

Packaging and Containers, 101-500 employees

More than a year

4.0
August 2017

A clear concise ATS platform.

Pros

Integration with Paylocity is flawless. The system operates smoothly on its own with user-friendly tools and efficient candidate flow.

Cons

The search features could be improved and it could benefit from better integration with external recruiting tools. I did also like more control over how the candidate flow is set up.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

8

Functionality

7

K

Kevin

Not Specified, N/A employees

Less than a year

4.0
August 2017

My experience has been beneficial for our hiring process

Pros

I find the option to access new candidates and leave notes for others really useful. It helps me pinpoint specific pros and cons more effectively.

Cons

Navigating the site can be tricky at times, especially when trying to narrow down searches to specific content areas.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

10

A

Audra

Consumer Services, 51-100 employees

Less than 6 months

5.0
August 2017

Easy to navigate

Pros

Navigating the system is simple and I like being able to upload documentation and request digital signatures.

Cons

Everything seems to be working well so far. However, I would prefer if my home page displayed a list of my direct employees for easier navigation to their information.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

D

Donna

Non-Profit Organization Management, N/A employees

More than a year

5.0
August 2017

Great Customer Service

Pros

Our job postings reach multiple recruiting sources like Indeed, so I do not have to worry about posting on various sites individually. This feature saves me both time and frustration.

Cons

Updating or writing questions is quite time-consuming. It would be much more better if I could update a batch of questions at once rather than having to do them individually.

Rating Distribution

Ease of use

6

Value for money

10

Customer Support

10

Functionality

8

H

Heath

Hospital & Health Care, 51-100 employees

Less than a year

4.0
August 2017

The system is highly customizable for organization and a great way to keep tabs on applicants.

Pros

The systems organization features are impressive. There are numerous ways to mark, sort, categorize and track employees throughout the process.

Cons

The downside of its high customization is that it can be confusing. There are so many options and categories that it becomes cumbersome if you do not need them all.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

8

Functionality

10

J

Jason

Not Specified, N/A employees

Less than a year

5.0
August 2017

Very easy to use and helps out a lot with our business

Pros

Much easy to use. It simplifies the process of finding and placing the right employees. I can quickly locate the best candidates and position them well.

Cons

Occasionally, when I delete people, they reappear in my feed. I wish there were a way to keep them off the main screen, like a button to mark them as "unable to hire" or add them to a no-go list.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

L

Lisa

Hospital & Health Care, 101-500 employees

Less than a year

5.0
August 2017

Easy transition

Pros

The ease of use and accessibility are fantastic. Customer service is top-notch and the software is very cost-effective. The ongoing webinars are both continuous and informative.

Cons

The integration with Paylocity could use some improvement. The process for internal applicants is lengthy, and employees often struggle for a quicker and easier way to apply for internal postings.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9

J

Jason

Retail, 51-100 employees

Less than a year

4.0
August 2017

We have used the service for a year now, with me as the administrator and five hiring managers.

Pros

Most importantly, it works. Having used many SaaS solutions over the years, I have often been let down by sales promises. However, ATS OnDemand has exceeded my expectations. We have streamlined our hiring processes, saving time for our hiring managers and enhancing the candidate experience. The system integrates seamlessly with our HRIS for onboarding and we have recently added applicant assessments with impressive results.

Cons

This is not the most advanced system I have used. There are more feature-rich options out there, but they come with a higher price tag. For our medium-sized business, we wanted a good system at a budget-friendly cost and ATS OnDemand has delivered. The scheduling feature can feel a bit clunky at times, but it's continually improving and offers solid value for the price.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8

C

Carol

Non-Profit Organization Management, 51-100 employees

Less than a year

4.0
August 2017

A good pick

Pros

It is very easy and simple to post on all sites and how it filters into top job posting websites. Managers have access to their candidates, and we can track their progress excellently.

Cons

I cannot customize letters for each open job. It is just a standard template. When someone applies to multiple positions, they receive the same rejection email. It would be helpful to include the specific job in the text.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

7

J

Jamie

Not Specified, N/A employees

Less than 6 months

4.0
August 2017

Wonderful Experience so Far

Pros

The option to customize the software to fit our companys needs is a major advantage. Additionally, their partnership with job boards was a key selling point for us since many large job boards allow posting through ATS OnDemand for free.

Cons

The portal can be overwhelming for newcomers. Additionally, its not possible to forward emails in bulk through the portal.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

10

Functionality

8