BambooHR Software

BambooHR Reviews

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Claimed

Claimed

Total 520 reviews

4.4

All reviews are from verified customers

Rating Distribution

5

Stars

49%

4

Stars

41%

3

Stars

8%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

MS

Michelle Snyder

Financial Services, 11-50 employees

Less than a year

5.0
May 2022

fantastic support !

Pros

Bamboo is very user-friendly and the support teams for both Bamboo and payroll have been incredible. If you're comparing options, the customer service is on a completely different level from the competition.

Cons

The only thing I'd change is being able to build custom tables and sections on my own instead of having to contact support.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

9

MSS

Melissa S Scott

Construction, 101-500 employees

More than a year

5.0
May 2022

simple interface and usability

Pros

The interface feels very user-friendly and the product is simple to navigate and use overall.

Cons

It doesn't offer as much customization as some other platforms do.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

9

Functionality

9

SM

Scott McCale

Financial Services, 101-500 employees

More than a year

5.0
May 2022

Best applicant tracking and onboarding

Pros

Between applicant tracking, onboarding and announcements, it covers a lot of the HR basics really well. Those features have been especially useful and make the platform feel well-rounded for day-to-day use.

Cons

The benefits section could use some improvement. I'd also love to see announcements become more interactive, with an engagement option that lets employees like, love, or comment on posts.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

9

HK

Holly Kass

Medical Practice, 11-50 employees

Less than 6 months

5.0
May 2022

payroll and PTO made simple

Pros

Handling payroll has been much better thanks to the time tracking feature. I'm not constantly buried in employee requests to fix time clock entries anymore which has been a huge relief. The PTO tracking is also really helpful and employees can quickly check in the mobile app or online to see exactly how much PTO they have available at a glance.

Cons

It would be even better if the performance tracking had more customization options.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

10

JP

Juli Potts

Financial Services, 101-500 employees

More than a year

5.0
May 2022

simple features that help

Pros

This platform is really simple for both admins and employees to use. It also includes several thoughtful features that make day-to-day tasks much easier.

Cons

I'd love to see more flexibility when it comes to customizing performance reviews. Right now, the review options we can send out feel a bit limited especially since different departments may need different formats.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

DS

Daniel Shorty

Education Management, 101-500 employees

Less than a year

5.0
May 2022

Amazing time saving software for schools

Pros

Getting Bamboo up and running in our school district was very simple and using it day to day has been simple. It has really helped cut down on manual hours and made our processes move much faster.

Cons

The only issue has been the integration with our current main system, Infinite Visions.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

8

VB

Vincent Bommarito

Food Production, 11-50 employees

Less than a year

5.0
May 2022

secure software

Pros

It has been simple to maintain over time. The timekeeping and payroll integrations work really well and I also appreciate how securely it handles employee information and confidential files.

Cons

Something still missing is a simple scheduling software integration for managing hourly employee schedules.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

10

Functionality

8

AJ

Amanda Jemison

Automotive, 101-500 employees

More than a year

4.0
May 2022

Complete hub

Pros

I like that it gives us plenty of options and flexibility to keep all employee files organized in one place.

Cons

I'd still like to see more options added to the actual application itself.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

9

JH

Jim Harper

Staffing and Recruiting, 101-500 employees

Less than 6 months

5.0
May 2022

quick setup, simple configuration

Pros

The configuration process is clear and doesn't take much effort.

Cons

Reporting feels a bit limited. That said, you can export the data to CSV and build your own reports and charts in Excel if needed.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

8

SC

Suzy Callahan

Government Administration, 101-500 employees

More than a year

4.0
May 2022

Handy integrations and usability

Pros

I find it simple to work with and connecting it with other software is simple.

Cons

The online customer support is helpful but it would still be better to have the option to talk to a real person.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

7

KF

Kim Fischer

Utilities, 101-500 employees

More than a year

4.0
May 2022

Smooth employee navigation

Pros

The platform feels very easy and employees can move around it without much effort.

Cons

I just wish employers had more options to customize the software.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

7

Functionality

9

PC

Paola Correal

Biotechnology, 11-50 employees

Less than a year

5.0
May 2022

Saves time!

Pros

Everything employee-related is kept in one place which makes the platform very simple to use. It performs really well, includes strong wellbeing features and automates a lot of tasks so it saves a lot of time. It also makes hiring and onboarding much more smooth and far more transparent.

Cons

One thing that still needs work is the vacation tracking. I still have to handle part of that manually and it would be much better if it were automated. We're allowed to use vacation days from the previous year until March 31 but the system currently doesn't support that option.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

8

Functionality

10

KM

Kyle Marks

Computer Software, 101-500 employees

More than a year

4.0
May 2022

PTO tracking everyone can see

Pros

Requesting and keeping track of vacation time/PTO with BambooHR has been a breeze. Even from a manager's perspective, it's been really helpful because I can quickly check how much time off my direct reports have used so far this year and approve upcoming requests without any hassle. Everything also rolls back up to HR so there's clear visibility for everyone involved.

Cons

The only thing I'd love to see, if it isn't already available, is a Google Calendar integration. It would be really useful if approved vacation requests automatically marked that employee as "Out of Office" on the company calendar. Aside from that, I really don't have any complaints.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

8

MHM

Mehadi Hasan Mozumder

Defense & Space, 500+ employees

More than a year

4.0
May 2022

onboarding made effortless

Pros

Bringing new hires on board is pretty simple and managing employees with this tool feels simple and hassle-free.

Cons

At times new candidates get confused and end up waiting for a while until the PeopleSoft team clears things up.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

8

Functionality

9

S

Steve

Toddy, LLC, 50-99 employees

5.0
September 2021

The system is very convenient.

Pros

All of our data is greatly organized and can be easily accessed. It is a great tool to communicate with others in our team and keep them updated.

Cons

It is a bit time-consuming to set up.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

10

Functionality

8

S

Slam

Klim, 50-99 employees

5.0
September 2021

It has great features.

Pros

It has an amazing design and efficiently organizes our data. It is very simple to make use of. Its incredible features are extremely convenient.

Cons

The management of information is very poor.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

10

J

Justin

Diablo Media, 10-49 employees

5.0
September 2021

Exactly what we needed.

Pros

It has numerous functions that make it incredibly easy to use. The customer care is very responsive and quick. The system is very simple to utilize making it user-friendly.

Cons

Data management is poor and difficult to understand.

Rating Distribution

Ease of use

8

Value for money

10

Customer Support

9

Functionality

9

S

Shaun

Packing Glory, 2-9 employees

5.0
September 2021

It is beginner-friendly.

Pros

The system is very simple to make use of. The software also has amazing features that are fast and extremely convenient. The functionality is superb indeed.

Cons

Its features need flexibility and wide-range usability.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

10

Functionality

9

C

Chris

Hiossen Inc., 50-99 employees

5.0
September 2021

It is an amazing software.

Pros

The software is simple to use and operate. The customer service is also very good. The system has great functionality and fantastic features.

Cons

Communication needs to be improved.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

10

J

Jessica

Foursquare, 50-99 employees

5.0
September 2021

BambooHR is an amazing software.

Pros

The system is incredibly simple to utilize and make use of. Its features are user-friendly. It also has great customer service that makes it beginner-friendly.

Cons

Some of its features are difficult to use.

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

9

Functionality

10