Michelle Snyder
Financial Services, 11-50 employees
Less than a year
“fantastic support !”
Pros
Bamboo is very user-friendly and the support teams for both Bamboo and payroll have been incredible. If you're comparing options, the customer service is on a completely different level from the competition.
Cons
The only thing I'd change is being able to build custom tables and sections on my own instead of having to contact support.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
9
Melissa S Scott
Construction, 101-500 employees
More than a year
“simple interface and usability”
Pros
The interface feels very user-friendly and the product is simple to navigate and use overall.
Cons
It doesn't offer as much customization as some other platforms do.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
9
Functionality
9
Scott McCale
Financial Services, 101-500 employees
More than a year
“Best applicant tracking and onboarding”
Pros
Between applicant tracking, onboarding and announcements, it covers a lot of the HR basics really well. Those features have been especially useful and make the platform feel well-rounded for day-to-day use.
Cons
The benefits section could use some improvement. I'd also love to see announcements become more interactive, with an engagement option that lets employees like, love, or comment on posts.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
9
Holly Kass
Medical Practice, 11-50 employees
Less than 6 months
“payroll and PTO made simple”
Pros
Handling payroll has been much better thanks to the time tracking feature. I'm not constantly buried in employee requests to fix time clock entries anymore which has been a huge relief. The PTO tracking is also really helpful and employees can quickly check in the mobile app or online to see exactly how much PTO they have available at a glance.
Cons
It would be even better if the performance tracking had more customization options.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
10
Juli Potts
Financial Services, 101-500 employees
More than a year
“simple features that help”
Pros
This platform is really simple for both admins and employees to use. It also includes several thoughtful features that make day-to-day tasks much easier.
Cons
I'd love to see more flexibility when it comes to customizing performance reviews. Right now, the review options we can send out feel a bit limited especially since different departments may need different formats.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Daniel Shorty
Education Management, 101-500 employees
Less than a year
“Amazing time saving software for schools”
Pros
Getting Bamboo up and running in our school district was very simple and using it day to day has been simple. It has really helped cut down on manual hours and made our processes move much faster.
Cons
The only issue has been the integration with our current main system, Infinite Visions.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
8
Vincent Bommarito
Food Production, 11-50 employees
Less than a year
“secure software”
Pros
It has been simple to maintain over time. The timekeeping and payroll integrations work really well and I also appreciate how securely it handles employee information and confidential files.
Cons
Something still missing is a simple scheduling software integration for managing hourly employee schedules.
Rating Distribution
Ease of use
10
Value for money
9
Customer Support
10
Functionality
8
Amanda Jemison
Automotive, 101-500 employees
More than a year
“Complete hub”
Pros
I like that it gives us plenty of options and flexibility to keep all employee files organized in one place.
Cons
I'd still like to see more options added to the actual application itself.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
9
Jim Harper
Staffing and Recruiting, 101-500 employees
Less than 6 months
“quick setup, simple configuration”
Pros
The configuration process is clear and doesn't take much effort.
Cons
Reporting feels a bit limited. That said, you can export the data to CSV and build your own reports and charts in Excel if needed.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
8
Suzy Callahan
Government Administration, 101-500 employees
More than a year
“Handy integrations and usability”
Pros
I find it simple to work with and connecting it with other software is simple.
Cons
The online customer support is helpful but it would still be better to have the option to talk to a real person.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
7
Kim Fischer
Utilities, 101-500 employees
More than a year
“Smooth employee navigation”
Pros
The platform feels very easy and employees can move around it without much effort.
Cons
I just wish employers had more options to customize the software.
Rating Distribution
Ease of use
8
Value for money
7
Customer Support
7
Functionality
9
Paola Correal
Biotechnology, 11-50 employees
Less than a year
“Saves time!”
Pros
Everything employee-related is kept in one place which makes the platform very simple to use. It performs really well, includes strong wellbeing features and automates a lot of tasks so it saves a lot of time. It also makes hiring and onboarding much more smooth and far more transparent.
Cons
One thing that still needs work is the vacation tracking. I still have to handle part of that manually and it would be much better if it were automated. We're allowed to use vacation days from the previous year until March 31 but the system currently doesn't support that option.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
8
Functionality
10
Kyle Marks
Computer Software, 101-500 employees
More than a year
“PTO tracking everyone can see”
Pros
Requesting and keeping track of vacation time/PTO with BambooHR has been a breeze. Even from a manager's perspective, it's been really helpful because I can quickly check how much time off my direct reports have used so far this year and approve upcoming requests without any hassle. Everything also rolls back up to HR so there's clear visibility for everyone involved.
Cons
The only thing I'd love to see, if it isn't already available, is a Google Calendar integration. It would be really useful if approved vacation requests automatically marked that employee as "Out of Office" on the company calendar. Aside from that, I really don't have any complaints.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
8
Functionality
8
Mehadi Hasan Mozumder
Defense & Space, 500+ employees
More than a year
“onboarding made effortless”
Pros
Bringing new hires on board is pretty simple and managing employees with this tool feels simple and hassle-free.
Cons
At times new candidates get confused and end up waiting for a while until the PeopleSoft team clears things up.
Rating Distribution
Ease of use
9
Value for money
7
Customer Support
8
Functionality
9
Steve
Toddy, LLC, 50-99 employees
“The system is very convenient.”
Pros
All of our data is greatly organized and can be easily accessed. It is a great tool to communicate with others in our team and keep them updated.
Cons
It is a bit time-consuming to set up.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
10
Functionality
8
Slam
Klim, 50-99 employees
“ It has great features.”
Pros
It has an amazing design and efficiently organizes our data. It is very simple to make use of. Its incredible features are extremely convenient.
Cons
The management of information is very poor.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
10
Justin
Diablo Media, 10-49 employees
“ Exactly what we needed.”
Pros
It has numerous functions that make it incredibly easy to use. The customer care is very responsive and quick. The system is very simple to utilize making it user-friendly.
Cons
Data management is poor and difficult to understand.
Rating Distribution
Ease of use
8
Value for money
10
Customer Support
9
Functionality
9
Shaun
Packing Glory, 2-9 employees
“ It is beginner-friendly.”
Pros
The system is very simple to make use of. The software also has amazing features that are fast and extremely convenient. The functionality is superb indeed.
Cons
Its features need flexibility and wide-range usability.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
10
Functionality
9
Chris
Hiossen Inc., 50-99 employees
“It is an amazing software.”
Pros
The software is simple to use and operate. The customer service is also very good. The system has great functionality and fantastic features.
Cons
Communication needs to be improved.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
10
Jessica
Foursquare, 50-99 employees
“ BambooHR is an amazing software.”
Pros
The system is incredibly simple to utilize and make use of. Its features are user-friendly. It also has great customer service that makes it beginner-friendly.
Cons
Some of its features are difficult to use.
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
9
Functionality
10