Total 455 reviews

4.3

All reviews are from verified customers

Rating Distribution

5

Stars

47%

4

Stars

42%

3

Stars

8%

2

Stars

1%

1

Stars

2%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

S

Sally

Computer Technology Solutions, 10-49 employees

4.0
June 2021

Responsible staff

Pros

The customer support team is admirable.They are prompt in their replies and are fully prepared to address any of our questions.

Cons

I wish that it would be possible to integrate this system with others.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

9

Functionality

7

S

Slam

Klim, 10-49 employees

5.0
June 2021

Happy customer

Pros

Bamboo HR is an open and transparent technology partner that understands the demands of its customers. The system, overall, is easy to use and manage.

Cons

Not Applicable!

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

8

Functionality

8

J

Jay

Gaudin Porsche of Las Vegas, 2-9 employees

4.0
June 2021

Impressive

Pros

Were a little business that needs all the assistance we could get. They met our expectations and deliver on time.

Cons

The website is a bit complicated for new users.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

8

Functionality

9

J

Jeff

Oklahoma Arthritis Center, 50-99 employees

5.0
June 2021

Has potential

Pros

The system is easy to use and manage even for beginners.The team works quickly and effectively. They bring everything together.

Cons

Working fine for us so far.

Rating Distribution

Ease of use

10

Value for money

9

Customer Support

9

Functionality

10

A

Anne

Vistek, 50-99 employees

4.0
June 2021

Not Bad

Pros

The software is very user-friendly and well-designed.Customer service is excellent, and they follow through on their promises. The product performs just as it should. We recommend!

Cons

The system glitches often and crashes from time to time.It also becomes slow at times.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

7

C

Chris

PErsonalized Education Group, Inc, 10-49 employees

1.0
June 2021

Dont Approve

Pros

The layout is simple and straightforward.

Cons

We dont approve this software at all! they sell the idea that everything is integrated, but they employ a link that is clumsy and difficult to use.

Rating Distribution

Ease of use

2

Value for money

3

Customer Support

2

Functionality

4

T

Travis

Wilson Electronics, 100-499 employees

3.0
June 2021

Worth the trouble!

Pros

It is an easy to use software and gives management and staff information efficiently.

Cons

Few of the feature like those for the payroll needs an upgrade. It also is quite expensive, but worth it.

Rating Distribution

Ease of use

8

Value for money

7

Customer Support

6

Functionality

8

D

Danielle

Friends of the Earth, 50-99 employees

5.0
June 2021

Highly Recommended!

Pros

We simply love BambooHRs design. Its visually pleasing and makes it simpler to navigate through the system.

Cons

Working fine for us!

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

9

Functionality

10

J

Jeremy

Masis Staffing Solutions, 50-99 employees

4.0
June 2021

Perfect For Us!

Pros

We love this software! Its incredibly simple to use with excellent customer service.Personalising some of the features is also an option with this one.

Cons

The system gets slow when too many tabs are open.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

8

Functionality

9

A

Anonymous

small Business, 500+ employees

3.0
January 2019

Great help but missing features

Pros

I've been using this for 13 years now and the customer service remains outstanding, they're always there when you need them and actually respond quickly. That's honestly why we picked them in the first place after looking at all the other options. They were the only ones offering a cloud-based platform back then and they've managed to stay ahead of the curve ever since.

Cons

Finding candidates by experience level is tricky since it only works if they've listed their graduation year. There's no automatic texting feature for reaching out to candidates and I don't think there's a way to automatically notify them via email when new positions open up either.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

7

IN

irene n.

small Business, 500+ employees

4.0
January 2019

saves me time every day

Pros

Great a.T.s and I.T support make this really stand out. The installation and setup process was surprisingly smooth and once configured, it runs reliably without issues. Their support team deserves special mention and they're helpful and respond quickly whenever I have questions. This tool has definitely aligned my workflow and saves me considerable time each day. The interface is simple enough that anyone can pick it up easily, plus the pricing is reasonable for what you get.

Cons

Nothing really bothers me about this platform and it's been great and makes my job much simpler.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

CH

Chris H.

small Business, 500+ employees

1.0
November 2018

Got my money back

Pros

Got my refund without any issue, which was appreciated. Some of the advertised features were actually pretty useful when they worked properly.

Cons

Customer support is terrible and they couldn't even set up one user license and just gave me a refund instead of actually fixing the problem. Really disappointed with there service quality.

Rating Distribution

Ease of use

5

Value for money

5

Customer Support

1

Functionality

5

JS

Jennie s.

small Business, 11-50 employees

4.0
January 2018

simple and well organized

Pros

I really appreciate how simple this tool is to use and the multi-user login feature has been perfect for our team - everyone can access what they need without any hassles. The organization is top-notch, keeping everything neat and easy to find. Customer support deserves special mention too; they're incredibly responsive and always professional when I reach out.

Cons

Finding certain features can be tricky at times and editing specific sections of the site could definitely be more simple.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

8

A

Anonymous

small Business, 500+ employees

4.0
November 2017

Good price but weak reports

Pros

The pricing is really reasonable, particularly for RPO client work.

Cons

The reporting features are basic and I can't export some of the data I need.

Rating Distribution

Ease of use

9

Value for money

7

Customer Support

10

Functionality

7

A

Anonymous

small Business, 500+ employees

5.0
October 2017

Lots of choices can be confusing

Pros

Their customization options really impressed me and way more flexible than pricier ATs systems I've used before. Running both standard and custom reports is easy and gives me exactly what I need.

Cons

sometimes I find myself getting overwhelmed by all the customization choices available and it's easy to lose track of what you're doing when there are so many options to sift through.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

10

Functionality

9