“Too many options but works well”

Pros

Its very user-friendly. Their IT support and customer service teams are excellent and really helpful when you need assistance.

Cons

The sheer amount of options and information can be overwhelming and frustrating at times.

“Easy to learn and use”

Pros

The interface is incredibly interactive, I picked it up quickly without much training. Navigation feels natural and everything is where you'd expect it to be. It covers all the essential functionality for tracking applicants and managing their profiles effectively.

Cons

It doesn't have all the advanced features you'll find in platforms like Greenhouse or Bullhorn, though it covers the essentials to keep things organized.

“Reduces HR workload by quite a margin”

Pros

Bamboo is highly professional HR management software, and it performs much better than other standard HR software packages Ive tested. The overall look and feel of the software is very modern, which adds to the user experience. Staff members are generally pleased and found it easy to use. To me, the ability to manage around 200 peoples payroll, performance, and time tracking with attendance are the main standout features. I have been doing all of it with little to no help from others, and that says a lot about the software.

Cons

Tracking training progress and benefit administration are by far the most tedious tasks the HR department has to look after. While benefits are taken care of by BambooHR (technically), I wish they added third-party integrations for training systems as well. so that both of my tasks can be accomplished in a single place, which would save a lot of time and effort. And for the benefits part, bamboo helps us by interfacing with our third-party benefits administration software, which requires a lot of additional steps. This could be eliminated if bamboo had native-plant support.

“Dependable with regular updates”

Pros

Everything about it feels dependable. It's easy to set up, simple to work with, stays stable without bugs and the interface is really well designed. On top of that, the regular updates have been a nice bonus.

Cons

The support side could use some improvement. There have been times when responses were slower than expected and better communication would help set expectations more clearly.

“Outstanding support”

Pros

Their customer support is outstanding and the platform has done a really good job of meeting our needs. I also appreciate that the company keeps making improvements based on user feedback. On top of that, they provide free training beyond the software itself through Virtual HR Summits which has been a nice extra.

Cons

We still haven't been able to sort out is how to make the PAR reporting required for our grants work properly with a payroll system. From what I understand, this seems to be a common challenge for many nonprofits.

“Ties everything together for us”

Pros

Performance management features have been incredibly valuable for us. Goals help keep the team aligned and focused and the review process ties everything together in a way that feels both efficient and meaningful. The apps are simple to use and our employees rely on them regularly. Instead of needing administrators for every little task, people can handle things themselves which ends up being more convenient and provides a better experience when updating personal details or requesting leave whenever it suits them.

Cons

The reporting is solid overall but scheduling could definitely be improved especially by adding relative date options like last month and similar time-based filters.

“Flexible analytics with faster benchmarking”

Pros

The flexibility in Bamboo has been a big plus for us especially when it comes to adding new fields and keeping our analytics consistent. It has also cut our annual salary benchmarking process from taking more than a month to less than a week.

Cons

Performance Reviews still feel too limited. It really should allow an unlimited number of custom self-defined questions.

“Helpful analytics and hr time-saver”

Pros

From implementation onward, everything went off without a hitch and the features have saved the HR and operations teams countless hours. When it comes to analytics and access to valuable reports, this software is honestly a dream. I absolutely love it and can't say enough good things about it.

Cons

I don't have any complaints about this software. The only thing I wish for is having more time to roll out all of its excellent features. BambooHR makes it simple for us to keep meeting our continuous improvement goals.

“fast rollout and better output”

Pros

Our team adapted to it almost immediately and now my work output is better while taking a lot less time.

Cons

I'd still like to see more customization options especially for Latin American countries.

“just right for our team”

Pros

It covers everything I need for a team of a little over 50 people, without piling on extra features and bells and whistles that we simply do not need.

Cons

Every now and then there are annoying glitches where an email address gets marked as 'already in use' because the system timed out or someone clicked the wrong button. Deleting the address or trying to reuse it does not solve it so it ends up requiring a conversation with Customer Service. It is definitely frustrating but I will say their support team is absolutely top notch. I have never had an issue with them and the service has consistently been amazing which is not something we are used to.

“HR time-saver !!”

Pros

Handling almost every HR task feels much more manageable with Bamboo. It saves a ton of time and on top of that, it really improves the employee experience.

Cons

I'd still like to see more flexibility to customize a larger number of questions in the performance module though it's still a terrific product overall.

“Solid HR tools and flexibility”

Pros

Managing employees is well organized and handling vacation and time-off requests works really well. Being able to send emails directly from the software is a helpful feature and setting access levels by department adds a lot of control. It's also nice that multiple locations can be added without any hassle.

Cons

At this stage it offers more than our business actually needs. The one-year contract feels a bit too long and for a small company, we just do not use enough of the system to justify everything included. More tiered package options would make a big difference. The self-guided training should also remain available for a longer period especially since it costs extra. It would be much better to have ongoing access to the guide whenever a refresher is needed.

“HR management made professional”

Pros

Running an SME, this platform has made a big difference to how we handle HR. It has really simplified record-keeping and also made it much better to share policies and important updates with everyone. It helps a smaller company come across as far more professional, almost like a much larger business. There's also a very strong level of customization which has been a real plus.

Cons

There's very little to complain about. I'm very happy with it.

“user-friendly platform”

Pros

Bamboo is highly customizable and does a really good job handling the complexity of a multinational environment. It's user-friendly, the Help Center is there when needed, customer support responds quickly, the access level structure is well organized and the GDPR compliance is a big plus.

Cons

An area that could still be improved is the reporting especially for things like time off and headcount reports.

“powerful functions!!!!”

Pros

Getting started with this product was incredibly simple, I handled the setup myself and even had the fees waived. The overall quality and functionality are honestly outstanding.

Cons

Something that would really help is the ability to combine specific signed individual forms within an applicant's document folder. We send out certain documents every month and it would be useful to merge them into a single annual report at the end of the year.

“multi-use HR tools overall”

Pros

Across several HR tasks, this software covers a lot of ground. It handles time-off requests, calendars, the employee database, documentation and more and the system is generally simple to use and move around in.

Cons

Adding a new employee and sending out new-hire packets takes more steps than it should. The process feels a bit glitchy and it can be confusing to tell when everything has actually been submitted. There are too many review stages before it gets activated and sent and I think this would work much better with a one-click review-and-send option.

“Handy features throughout”

Pros

Stepping into this role for the first time, BambooHR was quick to learn and simple to use from both the employee side and the manager side. It covers all the essential HR needs really well, from recruitment and onboarding to ongoing staff management.

Cons

As with most online platforms, there are still a few areas where BambooHR is evolving. One improvement that would be especially useful is adding more ways to record 1:1 conversations and connect those discussions directly to employee goals.

“all-in-one HR that delivers”

Pros

Everything I need is gathered in one place which makes day-to-day HR tasks much easier to manage. The background check integration works well, electronic signatures are convenient and having time-off tracking and performance reviews built into the same system is a big plus.

Cons

A few parts still feel too rigid. Features like Visa and Passport can't be turned off even when they don't apply to companies using BambooHR Payroll. The performance review questions also aren't flexible enough to match my business and employees and there are no notifications when an employee uploads a document into Bamboo.

“Colorful and fun design”

Pros

Using Bamboo feels very simple and the colorful, creative features make the whole experience more enjoyable. It's genuinely fun to use and that appeal works well for everyone on the team.

Cons

The ATS especially the hiring tab, still needs work. We're currently looking around for a stronger solution in that area.

“Payroll and hiring made simple”

Pros

Handling payroll, time tracking and hiring is really simple and it keeps those tasks much more manageable.

Cons

A frustrating part is the payroll cutoff for direct deposit submissions. Whenever the submission date falls a day before payroll actually closes, I end up having to reach out to someone for help.