Total 179 reviews

4.5

All reviews are from verified customers

Rating Distribution

5

Stars

54%

4

Stars

40%

3

Stars

6%

2

Stars

1%

1

Stars

0%

Satisfaction score

Ease of use

9

Value for money

9

Customer Support

9

Functionality

8

C

Conley

Computer Software, 1-10 employees

More than a year

5.0
July 2022

Could this be the best HR software?

Pros

Exploring the framework is incredibly easy, requiring thorough preparation beforehand. I appreciate the flexible pricing options based on business needs. The UI is intuitive, and the calendar syncs well with Outlook.

Cons

Currently, I can't think of any cons. I faced several login issues before, but they were remotely resolved.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

N

Najoua

Accounting, 1-10 employees

Less than 6 months

5.0
June 2022

application very pratical for employees

Pros

This application has transformed our HR processes, making exchanges with HR more fluid.

Cons

Human contact is lacking; informatics has become the new HR.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

U

Unathi

Food Production, 500+ employees

More than a year

5.0
June 2022

Sage HR

Pros

This system made a significant impact on our organization; we reduced reliance on numerous employee documents.

Cons

This software is user-friendly and easily accessible.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

10

Functionality

10

V

Vershley

Computer Software, 11-50 employees

More than a year

4.0
February 2022

Appropriate for companies that want one system for whole HR/payroll process

Pros

Navigating the system is straightforward and doesn't always require extensive training. The reports and dashboards are effective for higher management decision-making. Simple requirements can be easily implemented by administrators.

Cons

If the system isn't maintained properly, data can quickly become outdated, affecting report accuracy. Maintaining correct and regular data entry can be challenging, especially for small companies with few employees.

Rating Distribution

Ease of use

7

Value for money

8

Customer Support

5

Functionality

7

A

Anonymous

Not Specified, 11-50 employees

More than a year

2.0
December 2021

Can't turn it off, can't talk to support.

Pros

We started using this software when it was CakeHR, and it provided cost-effective, solid features for our small team.

Cons

After Sage acquired it, prices increased, and support disappeared. Attempts to cancel went unanswered for months, with Twitter being the only place for Sage responses.

Rating Distribution

Ease of use

3

Value for money

6

Customer Support

4

Functionality

3

L

Lynda

Non-Profit Organization Management, 51-100 employees

Less than a year

5.0
November 2021

Sage HR review

Pros

It seamlessly integrates with our health insurance coverage. It's easy to use, straightforward, and very private.

Cons

Occasionally, password changes can be problematic, causing delays in resetting them.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

7

Functionality

5

M

Mmathabo

Law Practice, 101-500 employees

More than a year

5.0
November 2021

Totally Recommend

Pros

All our HR tasks can be managed efficiently, saving time and costs. It has streamlined many processes for us.

Cons

Integrating with our current system here at the company isn't easy, but we're considering a full switch to Sage HR.

Rating Distribution

Ease of use

10

Value for money

10

Customer Support

9

Functionality

10

A

Anna

Computer Software, 101-500 employees

More than a year

3.0
August 2021

3 out of 5 stars application

Pros

It provides the basic functionalities needed for HR processes, with the development team regularly adding new features and updates.

Cons

Critical functionalities still have numerous issues. For example, there's no alert when people exceed the limit for Emergency Days. Also, bugs reported to customer support months ago still persist.

Rating Distribution

Ease of use

8

Value for money

6

Customer Support

5

Functionality

6

A

Ashley

Genusas HR House, 10-49 employees

3.0
August 2021

Were satisfied.

Pros

I appreciate that customer service is excellent, and someone is always ready to assist you.

Cons

Navigation has been challenging for us so far.

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

8

Functionality

8

K

Kristin

Black north inn, 10-49 employees

5.0
August 2021

Everyone should buy CAKE!

Pros

This software is really user-friendly and simple to operate. Customer support is always available to help you out as well. We love how committed and helpful they are.

Cons

Other than the fact the system glitches sometimes theres nothing wrong with it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

9

J

John

Dew Parlors Of America L, 10-49 employees

5.0
August 2021

Never been better!

Pros

I love how the company is always looking for ways to improve the product. Thats how they manage to stay on top of their game. Would highly recommend them!

Cons

Nothing!

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

8

B

Bridget

Bowens Tavern, 10-49 employees

4.0
August 2021

Great Partners for us

Pros

I appreciate how easy it is to customize and edit with this system. Customer service is also helpful and cooperative.

Cons

Would love to see them add more features to it.

Rating Distribution

Ease of use

7

Value for money

7

Customer Support

9

Functionality

8

B

Bryan

Hamptons LLC, 10-49 employees

5.0
August 2021

Sensible and Hardworking Team

Pros

I and my team found CAKE to be extremely easy to use and helpful. They also offer excellent customer service that is always there when you need it.

Cons

Setup required a lot of steps but support got us through it.

Rating Distribution

Ease of use

9

Value for money

10

Customer Support

8

Functionality

8

S

Scott

CLARK SOFTWARES, 10-49 employees

5.0
August 2021

Too early to tell

Pros

Just started using this software and its safe to say that the system is user-friendly with good navigation. I admire how everything is organized and easy to find.

Cons

NA

Rating Distribution

Ease of use

9

Value for money

8

Customer Support

8

Functionality

8

S

Samuel

Edgey.com, 2-9 employees

4.0
July 2021

Best Partners

Pros

The team is amazing! They assisted in getting the system ready for launch and completed all of the work that was required. We recommend!

Cons

The system gets slow down sometimes.

Rating Distribution

Ease of use

8

Value for money

9

Customer Support

8

Functionality

8

L

Laura

Snort Niki, 2-9 employees

4.0
July 2021

Customisation; has become a piece of cake with them!

Pros

The system is simple to use and operate. Customer support is helpful and cooperative.They produced excellent work and supplied us with top-notch service.

Cons

The system overall appearance needs to be more good.

Rating Distribution

Ease of use

9

Value for money

9

Customer Support

8

Functionality

9

M

Mike

Club Happy LLC., 2-9 employees

4.0
July 2021

We Love Them!

Pros

A good, user-friendly software with easy accessibility and amazing customer support.

Cons

It only runs on internet explorer.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

7

Functionality

8

W

Waren

Trust Party, 10-49 employees

5.0
July 2021

Cake Review Time

Pros

Its a good,easy to use software with outstanding communication abilities. The team is helpful and supportive. The layout is simple and straightforward. We recommend!

Cons

I am unable to write any negative remark about it.

Rating Distribution

Ease of use

10

Value for money

8

Customer Support

10

Functionality

8

D

Dan

MD House, 10-49 employees

5.0
July 2021

They understood the Assignment!

Pros

We are blown away by the excellent work they did and the fact that they finished everything on time. They were enthusiastic about their work and shared the companys objectives. With their assistance, we were able to work more efficiently.

Cons

None

Rating Distribution

Ease of use

8

Value for money

8

Customer Support

9

Functionality

9

A

Agna

Agna M. Centre, 10-49 employees

4.0
June 2021

Amazing Team with vast technical knowledge!

Pros

I like that its easy and simple to use this systems features and to move applicants to different stages.It also provides a clear picture of everyone involved in the process.

Cons

I dont like the new navigation layout.

Rating Distribution

Ease of use

7

Value for money

9

Customer Support

9

Functionality

7