Total 179 reviews
4.5
All reviews are from verified customers
Rating Distribution
5
Stars54%
4
Stars40%
3
Stars6%
2
Stars1%
1
Stars0%
Satisfaction score
Ease of use
9
Value for money
9
Customer Support
9
Functionality
8
Conley
Computer Software, 1-10 employees
More than a year
“Could this be the best HR software?
Pros
Exploring the framework is incredibly easy, requiring thorough preparation beforehand. I appreciate the flexible pricing options based on business needs. The UI is intuitive, and the calendar syncs well with Outlook.
Cons
Currently, I can't think of any cons. I faced several login issues before, but they were remotely resolved.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Najoua
Accounting, 1-10 employees
Less than 6 months
“application very pratical for employees
Pros
This application has transformed our HR processes, making exchanges with HR more fluid.
Cons
Human contact is lacking; informatics has become the new HR.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Unathi
Food Production, 500+ employees
More than a year
“Sage HR
Pros
This system made a significant impact on our organization; we reduced reliance on numerous employee documents.
Cons
This software is user-friendly and easily accessible.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
10
Functionality
10
Vershley
Computer Software, 11-50 employees
More than a year
“Appropriate for companies that want one system for whole HR/payroll process
Pros
Navigating the system is straightforward and doesn't always require extensive training. The reports and dashboards are effective for higher management decision-making. Simple requirements can be easily implemented by administrators.
Cons
If the system isn't maintained properly, data can quickly become outdated, affecting report accuracy. Maintaining correct and regular data entry can be challenging, especially for small companies with few employees.
Rating Distribution
Ease of use
7
Value for money
8
Customer Support
5
Functionality
7
Anonymous
Not Specified, 11-50 employees
More than a year
“Can't turn it off, can't talk to support.
Pros
We started using this software when it was CakeHR, and it provided cost-effective, solid features for our small team.
Cons
After Sage acquired it, prices increased, and support disappeared. Attempts to cancel went unanswered for months, with Twitter being the only place for Sage responses.
Rating Distribution
Ease of use
3
Value for money
6
Customer Support
4
Functionality
3
Lynda
Non-Profit Organization Management, 51-100 employees
Less than a year
“Sage HR review
Pros
It seamlessly integrates with our health insurance coverage. It's easy to use, straightforward, and very private.
Cons
Occasionally, password changes can be problematic, causing delays in resetting them.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
7
Functionality
5
Mmathabo
Law Practice, 101-500 employees
More than a year
“Totally Recommend
Pros
All our HR tasks can be managed efficiently, saving time and costs. It has streamlined many processes for us.
Cons
Integrating with our current system here at the company isn't easy, but we're considering a full switch to Sage HR.
Rating Distribution
Ease of use
10
Value for money
10
Customer Support
9
Functionality
10
Anna
Computer Software, 101-500 employees
More than a year
“3 out of 5 stars application
Pros
It provides the basic functionalities needed for HR processes, with the development team regularly adding new features and updates.
Cons
Critical functionalities still have numerous issues. For example, there's no alert when people exceed the limit for Emergency Days. Also, bugs reported to customer support months ago still persist.
Rating Distribution
Ease of use
8
Value for money
6
Customer Support
5
Functionality
6
Ashley
Genusas HR House, 10-49 employees
“Were satisfied.
Pros
I appreciate that customer service is excellent, and someone is always ready to assist you.
Cons
Navigation has been challenging for us so far.
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
8
Functionality
8
Kristin
Black north inn, 10-49 employees
“Everyone should buy CAKE!
Pros
This software is really user-friendly and simple to operate. Customer support is always available to help you out as well. We love how committed and helpful they are.
Cons
Other than the fact the system glitches sometimes theres nothing wrong with it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
9
John
Dew Parlors Of America L, 10-49 employees
“Never been better!
Pros
I love how the company is always looking for ways to improve the product. Thats how they manage to stay on top of their game. Would highly recommend them!
Cons
Nothing!
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
8
Bridget
Bowens Tavern, 10-49 employees
“Great Partners for us
Pros
I appreciate how easy it is to customize and edit with this system. Customer service is also helpful and cooperative.
Cons
Would love to see them add more features to it.
Rating Distribution
Ease of use
7
Value for money
7
Customer Support
9
Functionality
8
Bryan
Hamptons LLC, 10-49 employees
“Sensible and Hardworking Team
Pros
I and my team found CAKE to be extremely easy to use and helpful. They also offer excellent customer service that is always there when you need it.
Cons
Setup required a lot of steps but support got us through it.
Rating Distribution
Ease of use
9
Value for money
10
Customer Support
8
Functionality
8
Scott
CLARK SOFTWARES, 10-49 employees
“Too early to tell
Pros
Just started using this software and its safe to say that the system is user-friendly with good navigation. I admire how everything is organized and easy to find.
Cons
NA
Rating Distribution
Ease of use
9
Value for money
8
Customer Support
8
Functionality
8
Samuel
Edgey.com, 2-9 employees
“Best Partners
Pros
The team is amazing! They assisted in getting the system ready for launch and completed all of the work that was required. We recommend!
Cons
The system gets slow down sometimes.
Rating Distribution
Ease of use
8
Value for money
9
Customer Support
8
Functionality
8
Laura
Snort Niki, 2-9 employees
“Customisation; has become a piece of cake with them!
Pros
The system is simple to use and operate. Customer support is helpful and cooperative.They produced excellent work and supplied us with top-notch service.
Cons
The system overall appearance needs to be more good.
Rating Distribution
Ease of use
9
Value for money
9
Customer Support
8
Functionality
9
Mike
Club Happy LLC., 2-9 employees
“We Love Them!
Pros
A good, user-friendly software with easy accessibility and amazing customer support.
Cons
It only runs on internet explorer.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
7
Functionality
8
Waren
Trust Party, 10-49 employees
“Cake Review Time
Pros
Its a good,easy to use software with outstanding communication abilities. The team is helpful and supportive. The layout is simple and straightforward. We recommend!
Cons
I am unable to write any negative remark about it.
Rating Distribution
Ease of use
10
Value for money
8
Customer Support
10
Functionality
8
Dan
MD House, 10-49 employees
“They understood the Assignment!
Pros
We are blown away by the excellent work they did and the fact that they finished everything on time. They were enthusiastic about their work and shared the companys objectives. With their assistance, we were able to work more efficiently.
Cons
None
Rating Distribution
Ease of use
8
Value for money
8
Customer Support
9
Functionality
9
Agna
Agna M. Centre, 10-49 employees
“Amazing Team with vast technical knowledge!
Pros
I like that its easy and simple to use this systems features and to move applicants to different stages.It also provides a clear picture of everyone involved in the process.
Cons
I dont like the new navigation layout.
Rating Distribution
Ease of use
7
Value for money
9
Customer Support
9
Functionality
7